Moon Palace the Grand Cancun All Inclusive
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Benito Juarez
Moon Palace the Grand Cancun All Inclusive
No.15 of Premium Hotels in Quintana Roo
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, Benito Juarez, Quintana Roo 77500, Mexico
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Highlights
Ideal location
Lots to do
Free parking
Sparkling clean
Excellent serviceAmenities
Bowling Alley
Water Slide
Water ParkFree
Basketball Court
Children's Playground
Golf Course
Tennis Court
Café
All Amenities
Property Description
With a stay at Moon Palace The Grand Cancun - All-inclusive in Cancun, you'll be a 3-minute drive from Moon Palace Golf Club and 6 minutes from Xoximilco. This all-inclusive property is 11.8 mi (19.1 km) from Delfines Beach and 15.5 mi (24.9 km) from La Isla Shopping Mall.
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8.4/10
Very GoodCleanliness8.4
Amenities8.4
Location8.4
Service8.3
All 103 Reviews
Surroundings
Airport: Cancun International Airport
(12.4 km)
Landmarks: Moon Palace Cancun - All Inclusive Resort
(<100m)
Landmarks: FlowRider
(190m)
Landmarks: Albercas Moon Palace @Sunrise
(210m)
Landmarks: Centro de Convenciones Moon Palace Arena
(250m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Grand Swim Up Suite
2 Double bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
11
Grand Governor Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
Grand Honeymoon Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
2
Deluxe Room With Garden View
2 Double bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
7
Grand Deluxe Room With Garden View
2 Double bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
5
Deluxe Room
2 Double bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
6
Grand Family Suite
Bedroom 1:1 King bed ● Bedroom 2:2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
7
Grand Presidential Suite
Bedroom 1:1 King bed ● Bedroom 2:2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
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Guest Reviews
8.4/10
Very Good
103 reviews
Verified Reviews- Cleanliness8.4
- Amenities8.4
- Location8.4
- Service8.3
Average for similar properties in Benito Juarez
Anonymous User
January 17, 2025
The beach was very nice but checkout had to be in person which was a nightmare since it was so far from my room I had to take the golf cart trolly who took me to the wrong checkout building and the line to checkout was ridiculous ! The resort also was way overpriced for the average food and service.
Germantown
March 1, 2023
You should change beds. It is very uncomfortable. I couldn’t sleep at all. I woke up every hour at night.
Also don’t expect to see the ocean.
Views from windows are sucks.
Jay Chan
September 9, 2024
The circus restaurant in the hotel can book the first batch of admission at 18:00. The service is too different.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Bowling Alley
Water Slide
Water Park
Free
Basketball Court
Children's Playground
Golf Course
Off-site
Tennis Court
Café
Babysitting Services
Additional charge
Nightclub
Children's Pool
Spa
Additional charge
Kids' Club
Sauna
Additional charge
Outdoor swimming pool
Fitness Room
Snorkeling
Taxi booking service
Car Rental
Diving
Private parking
Free
Tour/Ticket Service
Table Tennis Room
Exclusive Beach Area
Billiards Room
Massage Room
Multi-Function Room
Business Center
Wi-Fi in Public Areas
Meeting Room
Additional charge
Luggage Storage
Bar
Restaurant
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Currency Exchange
24-Hour Front Desk
Water Park
Children's Playground
Spa
Kids' Club
Outdoor swimming pool
Fitness Room
Exclusive Beach Area
Meeting Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Outdoor swimming pool
Rooftop pool
Pool with view
Heated pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Valet Parking
Private parking
Free
Transportation
Shuttle Bus Service
Additional charge
Taxi booking service
Car Rental
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Business Services
Fax/Copying Service
Additional charge
Wedding Service
Multi-Function Room
Business Center
Meeting Room
Additional charge
Front Desk Services
Lockers Available
Wake-Up Call
VIP Check-In Service
Front Desk Safe
Tour/Ticket Service
Express Check-In and Check-Out
Concierge Service
Luggage Storage
Currency Exchange
24-Hour Front Desk
Languages Spoken
Spanish
Food & Drink
Snack Bar
Room Service
Café
Lobby Bar
Bar
Public Areas
Shopping Mall
ATM
No Smoking in Public Areas
Gift Shop
Garden
Smoking Area
Elevator
Health & Wellness
Bowling Alley
Body Care
Basketball Court
Yoga Session
Golf Course
Off-site
Tennis Court
Spa
Additional charge
Sauna
Additional charge
Fitness Room
Snorkeling
Mini Golf
Diving
Table Tennis Room
Billiards Room
Massage Room
Hairdressing and Beauty Center
Beauty and Makeup
Activities
Water Slide
Water Park
Free
Fishing
Nightclub
Public Beach
Eco Tours
Beach Umbrella
Exclusive Beach Area
Game Room
Cleaning Services
Clothes Steamer
Clothes Dryer
Dry Cleaning
Ironing Service
Laundry Service (On-Site)
Facilities for Children
Children's Playground
Children's Desktop Game/ Jigsaw Puzzle
Babysitting Services
Additional charge
Children's Pool
Kids' Club
Children's Meals Available
Children's Toys
Accessibility
Braille Signage
Handrails in Stairways
Accessible Rooms Available
Handrails in Hallways
Safety & Security
First Aid Services
Fire Alarm
CCTV In Public Areas
Security Alarm
Smoke Detector
Security Personnel
Fire Extinguisher
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental, Full English/Irish
StyleA la carte, Buffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description
- Opened: 2017
- Number of Rooms: 898
With a stay at Moon Palace The Grand Cancun - All-inclusive in Cancun, you'll be a 3-minute drive from Moon Palace Golf Club and 6 minutes from Xoximilco. This all-inclusive property is 11.8 mi (19.1 km) from Delfines Beach and 15.5 mi (24.9 km) from La Isla Shopping Mall.
Pamper yourself with onsite massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. This Art Deco property also features complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at JC Steakhouse, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 9 bars/lounges, or 5 swim-up bars. A complimentary full breakfast is included.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 32630 square feet (3031 square meters) of space consisting of conference space and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 1304 air-conditioned rooms featuring indoor private hot tubs and Smart televisions. Rooms have private furnished balconies. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free international calls.
Pamper yourself with onsite massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. This Art Deco property also features complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at JC Steakhouse, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 9 bars/lounges, or 5 swim-up bars. A complimentary full breakfast is included.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 32630 square feet (3031 square meters) of space consisting of conference space and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 1304 air-conditioned rooms featuring indoor private hot tubs and Smart televisions. Rooms have private furnished balconies. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free international calls.