Hotels Near Highbury Hall in Birmingham

The staff's attention is discriminatory, for several nights 1 they did not put towels, another night they left us without shampoo and they added water to the hand soap, additionally they checked what was served for breakfast, they checked every day very carefully. We left very sad, we couldn't wait to run away from this hotel, we were very bored.

Pretty close to the City Centre - maybe about 12-15 mins walk from New Street station. Location was good, small stores close by and the price was certainly good for the December dates we stayed in. The room itself was nice, the bed was big but the bathroom was real tiny as in I could touch both sides of the walls easy (but honestly we preferred to pay less than pay extra £100 for another hotel in the same area) so it was no big problem for us; we managed it okay. There was no kettle in the room but you can get hot water anytime downstairs near the breakfast bar. We also asked to change rooms as there was a disruptive guest on our first night and they gave us a quiet corner room for the next night! We did manage to leave our suitcases with the front desk for £2 on the checkout day so we were not lugging bags around until our train back at 5pm. Overall, it is as the name says, its good if you are on a budget and don't mind small toilet and bathroom. The room was clean, the staff helpful and we had all the basics :)

Looks like a really nice hotel check in was ok apart from having to change rooms staff was polite great customer service the room was nice the only thing i would say is to have the reception/ check in separate and abit more noticeable as when you walk in you can't initially tell or see where the reception/ check in is no major things to add or anything bad would Deffinately stay again

Location of the hotel was excellent. Parking is £13 for the night on site. Room was clean. The aircon did not work and it’s was so got my partner almost fainted. I called up the manager who came along with the housekeeping. The housekeeping tried to say oh it’s motion sensored and you got to wait 30 minutes or so to come on. I’m standing there looking at her like say what again?! I explained to her nobody has time to wait around for the air con to come on for that long like tia 1994! Even the manager stood there who agreed it was hot. All our food had gone cold. And eventually 30 mins later they moved us to the room next door and from the word go it was so much cooler and the air con was working.. wait for it.. without anybody being there for the “motion a/c” to work. They didn’t do anything about the food that went cold, the inconvenience. Manager did offer to get us drinks but we don’t drink so pointless. He offered to reimburse £13 for parking again not worth it. Overall it was a poor experience but slightly made up for it when we moved room. This is not really the marriot experience and we made the mistake not to use the usual aloft hotel east side who are always 5/5!

Excellent hotel everything was amazing can't wait to go back. Great location close to train station, shopping centre and theatre. We went to see Hamilton at the theatre and ate at restaurant nearby - hotel recommended a lovely break and stay.

The hotel is in a good location, in the city center. It is a good hotel for attending conferences and the price is affordable. I will book this hotel again for the next Birmingham exhibition. It is convenient for travel.

Stayed here for one night and we stayed in the superior room with the city view, which was really nice as we were on the 18th floor so the view was amazing. The room was clean but the bed and pillows were horrible. The mattress was so soft you would sink into it when laying down, the pillows were the same too, they were really soft and flat and we didn’t get a good nights sleep. Other than that, everything else was fine.

The staff are very friendly and welcoming. The room was clean but had dust in certain parts of the lighting and table. The bathroom didn’t smell to good when we got there. There wasn’t much soap to wash your hands. Unfortunately at night time the people next door were loud and at times the door was shutting it would wake you up. The tv remote wasn’t working properly.

I booked the hotel on Trip.com. The earliest check in time was 3pm. Check in was easy. I asked for a room on a certain floor and not too close to the elevator and got exactly what I wanted. Staff was friendly and professional. The room was nice & clean, with all necessary amenities included. The location is excellent. Its a short walk (under 9 mins) to Birmingham New Street station also known as Grand Central. Hotel is also very close to Bullring Mall. Shops, restaurants & banks are all within easy access to the hotel. I did not eat any meals in the hotel. Ate out at different restaurants. The hotel amenities are good and well stocked. King size room amenities: kettle, tea coffee milk, safe, mini fridge, ironing board, iron, hair dryer and toiletries. The shower does not have a glass door, instead it had a shower curtain which was torn on the top. The windows are not double glazed. It rained heavy. The sound of strong winds & rain hitting on to the windows was too loud. Double glazed windows would have solved that issue. The fire alarm went off on Friday morning 3 or 4 times in a row. I tried calling reception a few times but the line was engaged. The hotel should have informed all guests about the fire alarm but they failed to do so. I had to ask one of the cleaners about the alarm. She told me it was nothing to worry about. In general, I would gladly recommend this hotel to others due to location, cleanliness and comfort.