Hotels Near National SEA LIFE Centre Birmingham in Birmingham

They usually give us room that got a tub but this time no tub. They say it was the newly renovated rooms but still looks old to be honest. Over all staff were great as usual and breakfast was amazing as always.

We stayed in a one bedroom suite for 2 nights, on the fifth floor, with a 2 year old toddler. Overall our stay was ok, the apartment had what we needed, was well located and noise was minimal at night. Cleanliness was ok but could be improved eg stains on armchairs in living room, dust on shower curtain rail. Good range of items at breakfast. However a couple of issues we flagged to reception: At the breakfast buffet on our last morning, I filled up my toddler’s milk cup with milk from the fridge, before passing it to another guest, and then filling up his cereal with the same bottle. Luckily, before he’d drunk much of the milk, the other guest came over to tell me she thought the milk was off and had seen me fill up a sippy cup with it. My husband tasted it and confirmed it was sour and fizzy. I went to check the fridge and there were several bottles of milk that had gone past their clearly stated sell by dates, including one that didn’t have a cap on. I immediately told breakfast staff who had been moving bottles around with ample opportunity to check dates, and didn’t receive an apology. Later we told reception, they apologised but no remedial action offered. Had the other guest not informed me, my son and other guests could have been very sick. Staff need to be trained to check sell by dates on items at offer at breakfast, before putting them out for guests to use. We had another issue with the travel cot supplied, it didn’t have a proper mattress, just a folded up board. Reception did offer to bring up towels/sheets to fold and act as a mattress but I thought this was poor. We ended up buying a travel cot mattress for our stay. These combined issues affected our stay so can’t give more than 2 stars.

We did a self driving trip in Birmingham, which means the only problem for transportation we need to concern is car parking. Cannot provide info about location. Rooms are clean and big enough for opening the suitcases. Breakfast is literally amazing which has so many choices.

I used this hotel for 2 days business during the B2022 Commonwealth Games. Ideally located as I was flying in and out. Very good transport links although shuttle bus was not running for duration of Games. It will start up again once Games are over. Quick, efficient check-in. Very spacious executive room on 3rd floor, spotlessly clean and well stocked with coffee and water. Good shower and bath which again were spotlessly clean. Air conditioning worked really well and maintained a great temp. The breakfast is good. I have stayed in many hotels around airports and this airy seating space along with a fresh and wide ranging choice of breakfast food and drinks is right up there. Staff were all attentive and very professional. This is the first time I have stayed here but was very impressed and would not hesitate to return.

Had a really great stay. It’s right beside the Resorts World shopping Mall and 5 mins from the NEC. The hotel recognised my IHG status so I got all the added benefits. Was checked in by the lovely Shannon. Our room was the Hendricks suite, I definitely recommend this room. It has a King bed, large private balcony with great views of the lake and countryside. Mini fridge, bath, safe, tea/coffee facilities, carpet, iron board, desk, good lighting. The only thing missing was bathrobes and slippers. The room service food was tasty (calamari, prawns, burger, sticky toffee pudding). My only complaint was the food wasn’t covered during transit. The bar area has a nice ambience. The breakfast was fresh and tasty, with a good selection of food and hot/cold drinks. All the staff was very friendly, helpful and attentive. The gym is tiny. But there’s a pure gym nearby. I’d definitely book here again and recommend this hotel if visiting Birmingham NEC.

We stayed here last night and I wasn’t impressed at all . Firstly we had phoned up to ask for a room with a bath , as I have fibromyalgia and we never stay anywhere without a bath as it helps me go to sleep easier . We was promised our room had one . When we arrived we realised our room had no bath . Asking to be swapped to a room that had one at reception, we was told the hotel was completely full , they had no staff to change the room and so we had to stay in the room we had been given . Down stairs in the reception area and bar is quite modern and nice . Our bedroom was we equipped with a fridge , kettle and iron board , but the decor was very dated … a room that looked to have been attempted to have been modernised on a low budget . Wood chip type walls were still a feature and the toilet , which was a separate room , was grubby and looked unclean . The room also smelt of cat wee , I have no idea why , but it did . The bar was extremely short staffed and we felt very sorry for the one bar staff that was rushed off his feet . We couldn’t even have a coffee before we’d went to our room , totally understandable from the bar staffs point as he was so busy he’d turned the machine off , but from a hotels point if view it was poor … you desperately need more staff to accommodate the large hotel you have . Not having a bath left me with a restless night , with little sleep . The breakfast was good though , definitely a plus point . I didn’t like that there was signs asking if you’d paid your parking as hotel staff wouldn’t inform you of the charges what happens to those who can’t read ? A nice £100 fine is what they’ll probably get … come on novoetel , you need to tell and warn your guests , you have that responsibility to look after them . This hotel is not very friendly for people with conditions , All in all I don’t think we’ll be staying in a novoetel anytime soon , it wasn’t the best .

Upon arrival I had major reservations about what I had booked. The photos on the booking site were nothing like what I was seeing. The car park was nealry rubble and the surrounding grounds were poorly kept. Reception was quite grand in appearance but that's the only good point this hotel has going for it. For the size of the place there is hardly any staff. The room I had booked wasn't available now so given another. Waking down the hallway I could see the carpet littered in stains, absolutely filthy Room was very dated and the furniture was a collection of random bits, our coffee table was missing a leg and was proped up by a chair. Some old 5 pin plug sockets by the beds for the lamps. Bar area was also tired in appearance although staff were very friendly. The whole place needs a major overhaul.

The room is very new and the location is convenient. It is near the train station. The church next to it is also very historic. You can go and see it. It is also convenient for shopping.

Bed was very old and small and incredibly uncomfortable room 2007 Air conditioning (which didn’t appear to be air conditioning) was very loud and useless, room was so hot and stuffy- as was the hotel, especially this side of the building. Table fan provided which helped cool the room slightly. TV kept turning its self on throughout the night. Only English tea- no earl grey. Shower was a dribble of water. No room service after 9:30 which was very disappointing and no suggestions of where we could order food from elsewhere. Bar shut and no drinks for guests. The room was a long way from reception and lift. Good points- public areas are lovely, garden really pretty and plenty of space. Room sizes are very big, shame about tiny TV and bed

We changed our plans at last minute due to the Queens funeral and stopped off for a night at this fabulous hotel. We found a space in the car park which the restaurant also use and we’re greeted by the welcoming reception staff who found us a table at the Woodsman restaurant for that evening. Our room was very comfortable with a good shower with quality toiletries and cleverly designed wardrobe containing all your needs. The interior design of all areas is perfect for such a historic and beautiful building and sets the mood for visiting interesting Stratford upon Avon. The breakfast is delicious with local quality produce cooked and served by professional and friendly staff. We enjoyed our stay so much and will make a plan to stop off again when visiting the Midlands.