Hotels Near The Mezz in Birmingham

Please do get the lifts fixed asap - appreciate not fully within ones control but was a bit of a challenge having 2 out of 4 lifts not working; especially as a hotel that is not situated on the ground floor of the building.

The location was in a prime spot. Next to all the main shopping and Christmas market areas. The room was modern, spacious, and very clean. The kitchenette was well equipped for self-catering if required. The staff were lovely, friendly and helpful. Although no parking on site, they have a deal with the nearby car park for £5 for 24 hours. The car park was safe and secure, and it was located a few minutes away. Overall, it was an enjoyable stay. It's definitely a consideration for future trips.

The staff are very friendly and welcoming. The room was clean but had dust in certain parts of the lighting and table. The bathroom didn’t smell to good when we got there. There wasn’t much soap to wash your hands. Unfortunately at night time the people next door were loud and at times the door was shutting it would wake you up. The tv remote wasn’t working properly.

Excellent hotel everything was amazing can't wait to go back. Great location close to train station, shopping centre and theatre. We went to see Hamilton at the theatre and ate at restaurant nearby - hotel recommended a lovely break and stay.

I booked the hotel on Trip.com. The earliest check in time was 3pm. Check in was easy. I asked for a room on a certain floor and not too close to the elevator and got exactly what I wanted. Staff was friendly and professional. The room was nice & clean, with all necessary amenities included. The location is excellent. Its a short walk (under 9 mins) to Birmingham New Street station also known as Grand Central. Hotel is also very close to Bullring Mall. Shops, restaurants & banks are all within easy access to the hotel. I did not eat any meals in the hotel. Ate out at different restaurants. The hotel amenities are good and well stocked. King size room amenities: kettle, tea coffee milk, safe, mini fridge, ironing board, iron, hair dryer and toiletries. The shower does not have a glass door, instead it had a shower curtain which was torn on the top. The windows are not double glazed. It rained heavy. The sound of strong winds & rain hitting on to the windows was too loud. Double glazed windows would have solved that issue. The fire alarm went off on Friday morning 3 or 4 times in a row. I tried calling reception a few times but the line was engaged. The hotel should have informed all guests about the fire alarm but they failed to do so. I had to ask one of the cleaners about the alarm. She told me it was nothing to worry about. In general, I would gladly recommend this hotel to others due to location, cleanliness and comfort.

This is my second visit here and as I probably said first time around, it was perfect for just getting your head down after a night out. This time I had a room with a window. Despite being in the busy centre, there was little or no noise to disturb me. The room was clean, stocked, tidy although the outside of the windows could do with a wash 😉. Checking in was no problem either, quick, efficient and friendly as was the check out.

Stayed here for one night and we stayed in the superior room with the city view, which was really nice as we were on the 18th floor so the view was amazing. The room was clean but the bed and pillows were horrible. The mattress was so soft you would sink into it when laying down, the pillows were the same too, they were really soft and flat and we didn’t get a good nights sleep. Other than that, everything else was fine.

The hotel has a good location, about a ten-minute walk to the center area, making it quite convenient for getting around. However, the cleanliness needs improvement—the sofa in the room was noticeably dirty, which made the stay less comfortable. Considering the price, the value for money is still decent. If you don’t have particularly high expectations for cleanliness and facilities, it could be a reasonable option.

No complaints - the hotel is walkable from the New Street Station and the room itself is expected from the crowne plaza chain. Spacious room and generous 2 double beds as standard. Only very minor complaint is that the buffet breakfast could have had a bit more choice with the hot food.

Have used Holiday Inn Express chain before. Usual good value at this location. Our room was quiet which was just what we wanted. And conveniently close to Symphony Hall area. Would definitely consider staying here again