Best Hotels in Bordeaux, France

If you don’t have a car this place is not for you. It’s out of the way for public transport. There are quite a few restaurants dotted about within a five minutes drive but not really anything within walking distance. There’s a big shopping centre too with an Auchan for supplies. We had a car and used this hotel for a base for visiting lots of different cities, towns etc and was brilliantly located for us. The plentiful and free parking was an extra bonus. Check in was easy and staff friendly. Room was bigger than expected and clean. There was plenty of utensils, plates etc to use in the small kitchenette. Everything was a bit dated but in good order. The only two problems were that there was no shower curtain/screen and the fuse box on the wall had no cover so looked ugly. The bed was comfortable and the hotel was a good place to use as a base. Overall the place was perfectly fine for the price as long as you aren’t using public transport. Nothing special but worth the price paid

The hotel is beautifuly maintained, the staff is great. Continental reakfast at 10 euros is ok but fruits could be improved a bit. I was grateful that they were willing to go find me gluten free bread. Perhaps you could add a few more items to the continental breakfast. Guests should be aware of the location of this hotel. It is a long walk to downtown and while there is a tram within 15 minute walking distance, we did not feel very safe in this area. Not recommend you walk around after dark.

Convenient hotel for stay in Bordeaux when coming over with car. Hotel is relatively close to the city center, but still in the area where it's comfortable to drive and has secure parking located inside the complex. Facilities and room matches what you would expect in the price range of the hotel and staff is very friendly and helpful.

I was a bit worried because it was near the station, but the security was thorough with double doors, and the card key was continuously registered, so the security was great!! Willing to use one more next time

We have stayed here before, around three years ago, and it was a tired hotel then, so even more so now does it need modernising. The good bits first: the bed was comfortable and the receptionist supplied me with two extra pillows upon request. The not so good bits: the room needs a complete overhaul. The fabric is old and grim. The floor needed a good clean. The bathroom fittings are rusted from age and, my goodness, the toilet would benefit from a gallon of bleach being thrown down it and left for a week. Gross, I think is the word. (Room 102). In these days of Covid-19 precautions, people in France are required to wear masks in hotels, restaurants etc and there were notices advising the regulation. However, the receptionist was not wearing one when we booked in. He was wearing one the following morning, but under his chin! Again, because of Covid-19 we expected the breakfast trays to be made up for as we chose our items. No, the items were still displayed on plates and baskets, for everyone to breathe over them and touch them as they made their selection. Bear in mind that many guests did not have masks on and were not prompted to wear them. Well, when the receptionist doesn't wear one, or wears it improperly, what can he say? Sadly our last stay here at a Premiere Classe (and we are fans of the chain), which is in a superb area for visiting the beautiful Bordeaux.

We visited Bordeaux for the first time for a family wedding. I must say the location of the hotel was excellent, cleanliness of a very high standard, but most of all very friendly, helpful and efficient staff. The breakfast was nice, albeit at €15 each not the cheapest for a family of 5. The reception staff booked our taxis for the airport and the chateau for the wedding with little fuss. The taxis are a little expensive but that’s not the hotels fault, and most taxi drivers (not all) drive with their mobile in their hand, so be prepared for a potentially scary ride. I would recommend this hotel for a short break, we were there for 5 nights, we had two rooms on different floors, so would try and get them close together if staying again.

Reception: English lady at reception was very assistive and pleasant. Room / facilities: Room number 608 is on the 6th floor and is an executive room. Not sure why it is considered executive, as it only appeared to be larger than other rooms (based on the floor, layout diagram on the entry door). We did not use the flat screen TV as there are virtually nil english speaking tv channels on French TV. The king bed is comfortable, but the 4x square European pillows are not to my liking. The executive room was not as clean as i would expect, as there is black mould in the clothes hanging space, a mop head is provided (no handle attached), the bathroom and kitchen exhaust fans have years of dust built up around the edges where the fan unit connects to the wall. The room walls badly need a paint and freshen up, as there are black marks on the walls from the bedside tables. Water streaks run down the bathroom walls. There executive room has no daily clean, obtaining fresh towels cost extra per request. Depending on your length of stay, to ask for the room to be cleaned floor vacuum is an additional €9. We saw the cleaner on our floor one morning, however after we returned after 4 hours, the floor hall way was not even vacuumed. The towels provided fell brand new, as the tags are not frayed, they smell and feel fresh from the store, UNWASHED.. I have to take the rubbish out. Our booking was for two persons, yet the hotel only provided 1x bottle of water, additional bottles were at a cost. The kitchenette has a bar fridge, cook top, microwave, cutlery, crockery, pots and pans, but no towel to dry dishes, no chopping board nor a plug for the sink. Well equipped kitchen MINUS the bare basics. You have to request a dish wash kit from reception, this dish wash liquid in the kit is as runny as water, does not form any suds and will only last 1 - 2 washes. Using the liquid soap in the bathroom was more effective. The bathroom has yellow coloured stains on the silicone around the base of the tiles, the shower tiles appear to be dirty and need a good scrub. This may be the design of the tiles. The toilet could use a good dose of beach or domestic cleaner (domestos) and a scrub to clean the “s” bend of the toilet, as there are black marks visible in the bowl. The studio apartment does have a self control air conditioning and windows that opens fully. The Air Con was on at our arrival and made it very comfortable to enter the room, after a hot walk from the train station. Laundry: None on site, but a Self service coin laundry with washers and dryers is a 2 minute walk on the street corner. Wash cost €5 for 8kg. Dry is available. Parking: I believe parking is available on site, for an additional charge, but this was not utilised during our visit. Wifi: Fast and reliable. Email address required for login. Breakfast: Available at an additional daily charge. This was not utilised during my stay. Conclusion: Great location as the hotel is 65

The hotel's breakfast is good, that is, the variety is too small, the price is small, the hot chocolate is super delicious, highly recommended. The hotel is just opposite the high-speed rail station. It was chosen for the convenience of the train, but the surrounding security is normal and avoid going out alone at night.

Stayed in hotel 15th July. Family of 5. Had requested adjoining rooms if possible. Arrived after 9. Girl at desk was extremely busy with queue out door. This didn't stop 1 or 2 guests cutting in to avail of fans. Rooms not together which meant husband had to stay in one room with one child and me with 2 others. We were on 4th floor, in a small pokey room, in a heat wave without air conditioning (which was advertised). I asked night reception for fan which had been given out to other guests at time of check in, no longer available. He advised he could open window....which opened the whole window outward....I advised I didn't feel safe doing that with 2 children on 4th floor that and mosquito bite and noise from outside from party goers as is in middle of town. Couldnt sleep a wink. His advice was to request reimbursement which I did. Took hotel few days answer and gave alternate email which isn't sending. Overall very poor experience. Budget hotel....exactly what it says on the tin....have no expectations

FUYEZ EST TRÈS FAIBLE... Seduit par la situation nous avions décidé d y séjourner 5 jours, quelle erreur!!!!!!! *Le studio que nous avions réservé était crasseux à souhait, du sol, au plafond; à commencer par le sol qui collait, noir de crace, autour du WC il y avait de l'urine ça sentait la pisse à en vomir, les rideaux pouvaient tenir sans tringle tant ils étaient pourris, le lave-vaisselle ne marchait pas dés l arrivée et était dégueulasse et je vous dis pas l'état du canapé convertible, la suédine était noire de crasse et lorsque nous avons essayé de frotter avec une lingette desinfectante (force oblige nous sommes allés au Lidl acheter de quoi récurer...), elle est ressortie noire et pleine de moutons, une véritable horreur (j ai posé une fouta pour camoufler), le micro onde sale, toutes les poignées collantes, la douche beurk....,etc. * Le petit déjeuner ne vaut vraiment pas le prix, seul la jeune fille qui s'en occupe est très sympathique et relève le niveau d accueil .... * L'accueil clientèle est déplorable : à l arrivée une jeune fille nous accueille elle est vraiment très sympathique, on se dit super ça efface un peu le contact telephonique très désagréable que nous avons eu avec la responsable qui nous annonçait une panne de climatisation, malheureusement cette hotesse n'est là que pour la journée. Le pompon, une jeune fille nous accueille pour payer ce que nous devons, elle n est pas très accueillante....elle se trompe dans la note, durant plus d une demi-heure je discute, lui explique, elle ne veut pas reconnaître son erreur, s entête, elle est très irrespectueuse dans son attitude, très froide, et hautaine, finalement elle s est bien trompée, elle recrédite ma carte bleue d un joli montant, sans même s'excuser; je lui explique que j'attendais un minimum d'excuses elle ne veut pas prétextant qu'elle a senti que j'employai un ton agressif dans mes explications, j hallucine, je suis sur une autre planète; bon il n y a rien à en tirer..... Nb : nous avons envoyé un mail à la direction à Bruges, à ce jour resté sans réponse. Avis aux futurs clients qui tiennent à y séjourner : Prenez des gans, des lingettes désinfectantes, un produit javelisé pour les sanitaires, vos propres oreillers, etc. et vérifiez votre note avant de régler....