Featured facilities: Parking, Kitchen, Laundry Service (On-Site)
Very Good
114 reviews
8.8/10
1 night
From €64
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9.1/10
Great
GGuest UserOvernight stay on way to Caribbean destination. Shuttle pick up at airport was easy to navigate. Check in at hotel quick and staff was pleasant. Room was clean. Amazing shower! Had dinner at Dixon’s, hotel restaurant. I would recommend chicken wings, salad and pizza as they were very good. French onion soup not so much. Caught the 6:05 am shuttle back to airport. All in all: A Great Stay. Thanks Hilton!
TTerriWGreat location near YYZ. Take the link train from T1 or T3 and get off at Viscount then hotel is right there next to the station. Easy check in with friendly staff. Restrauant on first floor was good and opened late for food. Comfortable bed and would stay again. Can take the luggage carts with you to your room, which is very convenient
GGuest UserDo not forget to pack some swimsuits like we did! The kids were so mesmerized by the slide. Also needed kettle for my baby's milk and they accommodated it. Grateful for the comfortable stay.🌹
GGuest UserAlthough I prefer when airport hotels are actually in the airport, I guess that's not how it usually works. This place did what it was for, though, and did it pretty efficiently, too. I had hurt my hand while hiking on my trip, and on my way out the woman behind the desk cleansed it and rewrapped it for me. Great service!
JJemelWe were very disappointed with our recent stay from April 27–28. Upon checkout on Monday morning, the receptionist, Arshiya, did not greet us or show any signs of friendliness. When I asked a few questions before leaving, her responses were curt and came across as rude—she didn’t smile or make any effort to be welcoming. We’ve stayed at many hotels across the U.S., and this was by far the coldest reception we’ve experienced. We expected a higher standard of hospitality, especially in Canada, where friendliness is something the country is known for.
The room itself was okay, but there was a strange odor that made our stay less comfortable.
The wifi might seems have a problem too.
On a positive note, the food was excellent—fresh and well-prepared—and the person who greeted us during the meal was warm and welcoming. Their kindness really stood out and helped improve our experience.
I would recommend providing Arshiya with additional customer service training to ensure she can offer the level of hospitality that guests expect and that will enhance the overall quality of your business.
GGeneralChaosYou only stay here because you have an early flight out of Toronto next morning, so don’t expect too much. Room was ok, but nothing special, furniture was a bit old and worn. Location is good right next to the airport and they have free shuttle bus runs 24/7. Ground floor there is a big bar & restaurant with a basic menu but they don’t deliver to the rooms, you have to go and get it.
라라라They offer a shuttle bus for pick-up and drop-off at the hotel, which is super convenient! It's about a 15-minute ride from the airport. Just a heads-up, the pick-up points for Terminals 1 and 3 are on the business card, so make sure to check that out. And you absolutely *have* to call the number to arrange the pick-up! This hotel offers great value for money, and the staff are really friendly, though it does have a bit of an older feel to it.
GGuest UserIt wasn't a mind-blowing breakfast, but having it included was definitely a plus.
Making my own waffles was a fun touch.
I had an early flight at 5 AM for my next leg of the trip and was planning to take an Uber. However, the front desk staff, during check-in, proactively asked when I'd need the shuttle bus and arranged it for me (free of charge, of course). This made my trip so much more stress-free.
Both the front desk staff and the shuttle driver were very friendly and kind.
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