Taicang Hotels with Breakfast

Let's start with the positives – the butler service was very friendly, and the lobby staff were enthusiastic. When I was leaving with all my bags, one of them even proactively asked if I needed help. The hotel room was very quiet, and I slept wonderfully, waking up naturally at 9:45 AM. It's been a long time since I've had such a good lie-in! Next, I really appreciate the little surprise the hotel prepared for our anniversary; my family was very happy. All these points deserve a five-star rating. Now for some personal suggestions. The main area I recommend improving is breakfast. Having stayed at various family-friendly hotels, from far-flung places like Atlantis to nearby ones like all the Kaiyuan Senbo and Giraffe Hotels, including other Club Med locations, this was my first time at the Taicang branch, and I had a poor experience with the beverages. On the first day, we went around 8 AM, and on the second day, after 10 AM, some food stations weren't open. Normally, everything is open during the summer holidays, but I'll set that aside, as every hotel has its own plans. However, let me address the specific beverage issues. On the first day, the freshly squeezed juice in the restaurant was consistently only filled to one-third of the glass. There's really no need for that; if people want more, they'll simply get refills. Two-thirds is a normal serving, especially since the cups are small. On the second day, I went for freshly squeezed juice at 10:05 AM and couldn't get a single cup; there were only a few scattered watermelon slices. The hot milk was also not refilled and was consistently out of stock. This really feels a bit stingy. The evening activities felt less engaging compared to Nanjing. Nanjing's activities had much more interaction. I still vividly remember children and adults gathering in a circle, singing and dancing together, everyone enjoying drinks, chatting while watching the show, and kids participating on stage.

The Yitel in Taicang is a fantastic hotel.  From the great front desk staff allowing us a bit of an early check in, to the wonderful breakfast, great room with a lovely big bathtub, to the very warm and friendly housekeeping and restaurant staff, we thoroughly enjoyed our stay at the Yitel. We have been staying at many hotels over the last few months in China, and this hotel is a standout.  The location in central Taicang is great, with a shopping mall and Walmart right across the street, and many other shops, restaurants, banks, and more within easy walking distance.  Our large Queen room was great - very large, incredibly comfortable and well appointed - and, again, the great big bathtub was a special treat.  There is a great in house laundry - most importantly, the best dryer we have used at a ny of the hotels we have stayed in.  Great hotel and would highly recommend.

I am very impressed by the self services buffet for breakfast. I ate the veges same to my taste 40 years ago. Very fresh and tasteful.I have an intention to be here just for their breakfast.

Although the room is small, it is very comfortable. It is not easy to climb the second floor, but the children like it very much. Then the design of the figurehead was interesting, without cutting a tree, though I didn't see the designer's nameplate, but it looked the same designer as the restaurant. Unfortunately, the smell in the room is too heavy, it may be the reason for using multi-layer solid wood boards. At the time of design, it may be for pure scenery to expand the viewing frame, so there is a small window for ventilation, in fact, the window above the bar can also be designed for ventilation. Yes, this way the circulation wind can reduce the taste. Outdoor activities are very good, but the most suitable season is summer, because in summer, you can dig bamboo shoots, watch lotus flowers, you can catch crabs, and you can play paddle boards. It’s not bad to come to Qingming Festival, there are no mosquitoes, and you can enjoy the cherry blossoms. But the paddle board can't play, because it will catch a cold when it falls into the water. However, the zip line crossing the river is very exciting and fun, and it is rare in other places. The boss is very enthusiastic and helps the children peel melon seeds and peanuts. According to employees, the boss bought some deer to free up in the forest farm, and my daughter said she saw the deer with horns at night, but she was in the age of nonsense, so I am not sure if it is.

The hotel has its own onsen area that's open to non-hotel guests. So the entrance starts with the shoe cabinets before reaching the front desk that serves both onsen day-use guests and hotel guests. The Japanese themed room was luxurious. Very clean and impeccably maintained, good sound proofing I could hear a pin drop in the room. Double basins, Dyson hair dryer, bidet toilet bowl, standing shower and a huge zen sofa couch area by the window, complete with tea and chess set. Pity there's not much of a view out there. There's also no phone here, just a speaker by the bedside table or one can use WeChat to communicate with the front desk and of course robot deliveries. Bed and pillow was too soft for my liking. Service is excellent and they even provide turn down service. I left the room for onsen and came back to a room where the curtains are drawn, a plate of fruits on the table, floor towel laid out in the shower area with the bath towel, originally under the basin, now hung on the door of the shower. The stay package came with an Afternoon Tea set of fruits, desserts and crackers. The cheesecakes were meh but the pineapple tart made up for it. Fruits were fresh and yums. In-house guests were given unlimited access to the Onsen and I took my time to enjoy it fully. It's a full Jap style onsen, meaning going fully naked. A rather small onsen with just 3 pools but the outdoor one was the best, soaking in 43 degrees pool in the cold. There's a chill out area outside including a lounge, meditation room and a movie-cum-reading room (what an irony though). They also have private onsen rooms for rent at additional costs. Leisurely breakfast the next morning at 930am. Yes, I had to choose a specific hour to be at breakfast as it's a Jap bento set with a partial buffet (of noodles and porridge). Not outstanding for me. But otherwise, it was 5* experience and I recommend this to anyone planning to come to Taicang to experience the onsen.

The hotel meets high standards. The rooms are clean, spacious, modern, and equipped with new facilities. The service is excellent and very prompt. Guests are welcomed with fresh fruit, and there are even small gifts for children, which is a lovely touch. We are very satisfied with the staff’s polite and friendly attitude. A special thanks to Ms. Ella Zhang, who was especially kind and flexible, helping our group have a wonderful experience at the hotel. We will definitely come back if we have the chance.

The room on May Day was very tight, but I missed it early on May Day and booked two rooms, one on the outside and one on the courtyard. Parking spaces include underground parking lots (right next to the hotel, near Starbucks) and surface parking lots (on Xinbei East Road, there is a small alley opposite the ”Yu Guoyuan” snack shop. The parking spaces are quite spacious) The hotel is connected to the Leyin Garden next door during the day. The hotel is very clean inside, the front desk is friendly, the room is large, the bathroom is separated from wet and dry, the bed is very comfortable, and the pillows are suitable for us to sleep on. The hotel is very close to Shaxi Ancient Town. There are snacks, pastries, Taicang specialty meat floss, clothes sellers, and Yiwu small commodities. It is very lively. For breakfast, you can go to Auntie Zhang’s dim sum shop. The fried pancakes are quite delicious. Recommended!

Although the hotel exterior is rather old, the rooms are relatively new, clean, and comfortable. The front desk service is attentive. The room we were initially assigned may have been used by a previous guest for hot pot or something similar, as it had a strong odor. The front desk staff immediately changed our room and proactively provided instructions on how to use the smart devices in the room. The hotel's location is good; it's 400 meters from RT-Mart and 900 meters from Nanyang Square, and public transportation is very convenient. Overall, it's a good hotel.

Initially, after booking, I was a bit concerned seeing the mixed reviews on Ctrip, but after checking in, I actually found it to be pretty good. First of all, the day before arrival, customer service reached out to ask for our license plate number. They also added us on WeChat to send over the address, important instructions, and the necessary pass for Seventy-Two Villages. We arrived in the afternoon, and our room was still being prepared. While we waited, they kindly offered us complimentary soft drinks. We stayed in a LOFT room, which was perfect for our group of three adults and one child, with the addition of a tatami mat. The room offered a pleasant view of the fields. The room key was an old-fashioned type; you had to manually lock the door after closing it, otherwise, it could be opened from the outside. You also needed to lock it from the outside when leaving the room. This system felt a bit dated and could definitely be improved. On the LOFT level, the common area in the lobby featured an automatic mahjong table, which is great for larger groups. The central air conditioning in the room was quite loud, which I found difficult to get used to, and I barely slept the first night. By the second day, I had adjusted to the noise, but the AC was too cold. Even after adjusting the temperature upwards and changing the fan speed, it didn't make much of a difference. Upon check-out, they also gave us complimentary bottled water and a frog toy for the child, which was a very thoughtful gesture. The butler/concierge service is available until 9 PM, so if you need anything, it's best to contact customer service via WeChat earlier in the day.

The room is clean and comfortable, and the service staff is warm and kind. The location is a little off, but very close to Zheng He Park.