Spa hotels in Taicang

"The room was clean and tidy, and the bedding was comfortable. The hotel's location is excellent, just a short walk to Mirror Lake. The afternoon tea and dinner were delicious, and the breakfast offered a wide variety of tasty options. It's also very convenient to get here from Shanghai. We'll definitely be back!"

"A day before our arrival, the hotel called to confirm our check-in details. On the day of check-in, Tingting proactively contacted us via WeChat to coordinate, and flexibly adjusted our room according to our previously communicated needs. She even offered us a complimentary breakfast, which was a very thoughtful gesture. Although the sofa bed wasn't set up in advance, the housekeeping staff quickly responded and handled it. Tingting also coordinated and followed up immediately, and even specially sent a small cake to celebrate our child starting school, which made our child very happy. Throughout the entire process, Tingting was quick to respond and very considerate; her excellent service deserves high praise! Additionally, I'd also like to thank Xiaohu at the front desk for her warm hospitality during this stay and our previous one – it always makes us feel very welcome."

"The hotel boasts a new Chinese architectural style with a sleek gray and white facade. The lobby is spacious and bright. When checking in, I asked if my family and I could be in the same building. Even though our rooms were already assigned, they immediately helped us switch to rooms together and gave us a free upgrade. The guest relations manager was very accommodating and showed great care. They personally escorted us to our building. The room was large, clean, and tidy, featuring a big bed, a sizable sofa, a desk, and a TV. Pulling back the curtains revealed a direct view of a Suzhou garden, and we could also open the door to step outside. The bathroom had excellent water pressure, a bathtub, and a smart toilet that automatically opened and flushed upon approach. The location is superb. It's only a few hundred meters from Nanyuan, an easy walk away, and about 1 kilometer from Nanyang Plaza. Their afternoon tea cakes were beautifully presented and generously portioned, easily enough for four people. They tasted excellent too! 👍 Although it's a four-star hotel, the facilities are definitely five-star quality, and the service was also very good. During the Dragon Boat Festival, there was a free zongzi-making activity. They even steamed them for us, and we each got to take five home. It was a very satisfying stay!"

"The room is very good, spacious and comfortable. The front desk service is also very good, the attitude is super good, and it is a very good hotel. The room is well lit and clean. There is a campus next to the room, which is quiet enough. For someone like me who has high requirements for sleep quality, I feel that it is enough."

"The room is large, warm, designed and the atmosphere is very good. There is also a large terrace, breakfast is delivered to the room, you can eat on the table on the terrace, very convenient. The surrounding scenery is good, the night view is also beautiful, you can walk around."