Yuncheng Hotels with Breakfast

This stay exceeded my expectations, it was a fantastic experience! The hotel is brand new and spotless. The room is spacious and bright, with a separate shower, toilet, and sink area. The mattress is comfortable and the soundproofing is excellent. The front desk service was warm and attentive, and the breakfast buffet offered a wide variety of choices. They also provide a free laundry room, gym, and ample parking. The location is convenient. It's the top choice for business trips or vacations, and I'll definitely stay here again!

During our trip to Shanxi, we had the opportunity to stay at Home Inn Neo (Walmart Plaza, Hedong East Street, Xueyuan Road, Yuncheng) in Yuncheng. We stayed in this hotel for four nights and had an extraordinary experience. As soon as I checked in at noon on January 25, I was warmly received by the front desk staff. The introduction was clear, the explanation was concise, and the processing was quick. We were deeply moved when they saw that there were children among us and they asked us about our concerns and helped us enthusiastically. It really feels like home, right at home. Entering the hotel makes you feel suddenly enlightened. The hotel is overall clean and tidy, the rooms are spacious and bright, and all kinds of supplies are well placed. You feel comfortable as soon as you enter. The floor cleaners are hospitable and polite. There is a parking space, and there is someone in charge who is responsible. All staff members were courteous to guests, and when I left the hotel on the 29th, I received greetings and blessings from the front desk staff. The Home Inn brand represents the effect of being at home and the feeling of being at home.

On-duty staffs at the check-in were wonderful service. Welcoming me upon getting off the taxi and provided such a warm hotel introduction even though using mobile translation. Bringing me with my luggage up to my room where this seems to be disappeared from current standard of service for many hotels. Room was nice (5th fl) with openable window where outside cooled wind can make the room freshly even though the street sounds might come together. The guess room corridor on that floor can give me a notice of kind of strange smell but not in the room. Good experience here.

The facilities are very new, the health details are in place, the sound insulation is good, the front desk responds quickly, the attitude is also very good, in short, it is a perfect living experience, it is very recommended to stay, next time if there is a need, it will be fixed again!

Overall, the hotel is excellent. The room was clean with no unpleasant odors, and the bedding was neat and tidy. Breakfast was plentiful and delicious, and the restaurant was clean and bright. However, the bathroom only had half a roll of toilet paper. I asked the cleaning lady for another roll, but she said she didn't have any. I found that quite odd. Additionally, the front desk told me there would be eight bottles of water in the room, but there were actually only two in the room and two in the fridge. Given the hot weather, that wasn't nearly enough for me. My husband also asked the cleaning lady for toilet paper, and she also said she didn't have any. In the end, we had to buy a pack of tissues outside, which was very inconvenient. We were already tired and just wanted to rest. During our trip to Yuncheng, we saw the loess hills, which were beautiful for us southerners.

I booked this hotel for a business trip. The hotel is newly opened. The room is relatively large, clean and fresh. The mattress, pillow and quilt are very comfortable. The electric curtains and large projector are great. The bath water is very good. The girl at the front desk was also very enthusiastic and took the initiative to introduce Yuncheng's food and attractions. The free airport pick-up service was also great.

The view is absolutely 100 points. Facing the Yellow River and nestled against the mountain, at night, spotlights showcase Yuncheng's beautiful scenery! Now, let's have a few complaints. First, the service. They were incredibly accommodating, which is commendable. There was an evening event on the lawn in front of my room, but no one on Ctrip or at the hotel informed us. Since the event wasn't until after 11 PM, I contacted the housekeeper and was eventually offered a room change. Although we had two options—one with a broken bathtub and one with broken glass—we chose the one with the broken glass for quieter rooms. The guy who greeted us was very patient, even though we had already checked into the first room and used the bathtub. He was also very friendly! For the next two days, every staff member was indifferent and stern. While every request was met, the service was truly ”unexpected” for a Ctrip-sponsored resort. Second, the food. On the first day, I ordered Yellow River carp and found a hair. The staff didn't even apologize, but simply refunded it. I ordered other dishes. If I hadn't been embarrassed by the room change, I would have walked out. I think the poor service is still a problem of training. The requirements for waiters are too low, which really damages Ctrip's brand!

The hotel is very new, and the rooms are well-equipped. The WiFi is excellent. You can also cast movies to the TV. There are plenty of food options nearby. Plus, the front desk staff were really friendly. I ended up staying for several days.

The service is warm and thoughtful, just entering the hall is magnificent, European-style decoration style, the room is intelligent, there is a pick-up service in advance, especially convenient, affordable, the room is quite complete, the facilities are well-equipped, clean and tidy, the location is excellent, and the parking is more convenient. Highly highly recommended!

It feels good to choose Vienna Hotel (Yunchengyu East Road). The front desk staff takes the initiative to receive guests and check in quickly. The manager also very friendly to upgrade the room for free, and warmly and detailedly introduced the tourist attractions, routes, travel transportation and food around the hotel in Yuncheng. The rooms are clean and hygienic, the layout is very reasonable, and the living is very comfortable and satisfactory. Thank you very much for the warm and thoughtful service of the manager Wei and the staff at the front desk, rooms and restaurants. All five-star praise. In the future, I will go to Yuncheng and choose Vienna Hotel (Yuncheng East Road).