Protaras Hotels with Breakfast

Me and my mum stayed in this hotel for 4 nights. Two of the main reasons I booked this hotel were because of its excellent location and they have front sea view room available on the dates I wanted. Let’s talk about the positive first. The seaview in our room was amazing and the location was perfect. Easy to go around, restaurants and bars and grocery are all walking distance. Bus 101 and 102 right next to the hotel can take us to all the tourist attractions nearby. The balcony door was so soundproof that despite located in the middle of the center, we barely hear anything once the door was closed. They did surprise us with a compliment bottle of champagne when we arrived as I mentioned that it was my mum’s birthday trip. It is definitely a family oriented hotel if you have kids with you. They did have some sort of program daily for the kids to join and having a calm white sand beach right in front of the hotel is definitely something you want to have when travelling with kids. Now comes to the negative. First of all, the service was definitely not I would expect from a 5 stars hotel. We arrived with a taxi, there was two bellboy approached our taxi which I thought they would helped with our luggage as we were all female including the taxi driver. However the older bellboy just stand there when me and the taxi driver were unloading the luggage from the taxi. He was literally right next to me and watched me struggle a bit with the luggage and did not even lift a finger. The older guy then told the younger one to take our luggage to the lobby after me and the driver unloaded it from the taxi. Honestly I found it quite unacceptable for a 5 stars hotel. The receptionist that greeted us was nice and she gave me all the information I needed and brought us a welcome drink which it did immediately make me feel better. The room was definitely dated, no toothbrush or cotton bud and cotton pads were presented in the room. Only shower gel and shampoo was provided ( no actual conditioner). It was fine for us as we always carry and use our own but I would expect those amenity to be already present in the room of a 5 stars hotel. Bed was extremely soft but we did not end up with back pain waking up so I think it was fine. All in all , the room was definitely not posh or what one might expect from a 5 stars hotel. Then when we tried to reserve for the sunbed, there was not much available so we ended up on the grass but not next to the pool but I guess that’s just our luck and the hotel was pretty packed so can’t do much about it. Breakfast in the hotel was ok. Quality was fair. Same food everyday. Freddo coffee is not included apparently. Service at the breakfast was 50/50. There were staffs that were smiling and greeting us and even remembering us ( all were from south Asian) and there were staffs with a poker face and just come collect our plate without even asking us if we still was eating. One Manager just stand there observing with a kind of upset face and zero interaction with customers. Another was annoyed by the staffs as some seem to not knowing which area they should be working in. As someone that works in hospitality I could sense that it was not a happy environment to work in. It seems like they were hiring inexperienced staffs and provide them only basic training at the peak season just so they can deal with the high amount of customers. The tension was high and even the customer can feel it looking at their interactions. By 10:30am they would try to collect everything on the table even you might still be working on the breakfast as they have to prepare for the lunch hour for the all inclusive plan customers. I would not say it was a bad stay. I still did enjoy my time there in this hotel. However I think the hotel did not quite meet the standard of a 5 stars hotel. Next time when I go back, I would tried their other sister hotel—sunrise pearl/ sunrise jade as they do look more posh and new.

The overall stay was very nice. We've been there twice, hope to come again in the coming months and years. We've seen some known faces from the last year, very smiley and approachable receptionist, I think it was Fotini. Restaurant is very nice too, staff attentive, great job done with renovation of it. Gym is good too, so is the swimming pool.

Very clean hotel.gardens are very well kept. The location is excellent. It is also very child friendly which is great for families. There is an excellent Cypriot cafe with great sea views. The Italian restaurant has some great food. We have been many times for long weekends and plan to return soon.

Normal 4 star, 5-7 minutes to the beach, the rooms are not big, breakfast and dinner are not bad. Special thanks to the staff, Svetlana, Yulia and Miroslava, they always helped with questions. And special thanks to the cleaner Katerina, she never came into the room when the ”do not disturb” mode was turned on, unlike others! My wish to the hotel, do something with those who meet guests at breakfast and dinner, I think they need to work in another position, since they always had gloomy faces:)

I have stayed this hotel before last year and I was very happy that’s why I rebooked it’s a great service there and the staff are helpful and friendly. Breakfast is great and the location is perfect. I will book for next year.

This small hotel is at an excellent location, it is only a minute away by foot to fig tree bay. The Staff are very friendly .It is very clean . The breakfast is quite adequate and the breakfast staff are very friendly and accommodating. We have stayed here before and with definitely stay here again.

Nice hotel Location 5 stars on the beach Good facilities!!!

Very good service, stayed totally happy. Location is excellent. Room. Was spacious. Didn't have the chance to try the breakfast (was not. Included in the rate). Will definitely return!

We would like to come again. Cozy family hotel, good for calm weekends, but not for young companies. Pluses: the room was ready before the check in and they noticed one of us have a Birthday so they gave fruits and bottle of wine as a compliment, wifi as well. The room was nice and clean. We had amazing view. Enough differences kind of food at the restaurant, even breakfast so many options to eat. Generally every meal was great, at the dinner they have a seafood as well. Indian personal sometimes don’t understand if they mention rude jokes and then expect good conversation with them. But after some jokes I lost any motivation to speak with them generally. Unfortunately there is no toilet in pool area and you have to use one near reception, this is uncomfortable and you have to wait till you get dry. The drinks 50/50, beer is good, wine we didn’t like.Also there is no bottles of water, so you always have to ask a glass of water at the bar. Pool is super big this is really cool because everyone have enough space for games and chill.

Location was amazing you can walk to the beach of Protaras. Sound proof is an issue you can hear the cleaners in the morning etc. The room was very good comfortable bed and renovated as wel.