Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 1, 2025
Guest User
Facilities were part of the massive hotel Anthelia.
Not a bad hotel but far too big and cheap plastic type sunbeds not usual in 5 star hotels.
Pool service none existent at Joia Annex.
You have to go into the Anthelia before going into the Joia Salome.
Bedrooms excellent though.
Show more
Price per night from:BRL 4,684
Posted on Aug 14, 2026|Junior Suite With Ocean View
Guest UserA wonderful hotel with a beautiful team: exceptionally attentive, warning all wishes, respectful very kind and beautiful!
Hotel is beautiful, clean, very good evening accompanying concerts and delicious food!
Thank you very much for a wonderful rest!
I already want to return!
Show more
Price per night from:BRL 3,839
Posted on Apr 17, 2026
Guest UserTravelled here as a solo traveller and have to say I felt very safe. I was also treated exactly the same as everyone else; sometimes solo travellers can be made to feel uneasy asking for a table for one or sitting at sun loungers with a spare one next to it. Rooms were great on the whole. Comfortable and great bedding. It felt clean but there were little things that could’ve been improved such as blood stain on the wall and dust on skirting boards. I was upgraded from a suite to a gold level suite because they’d sold out. They told me that I wouldn’t be entitled to use gold facilities which i understand but equally if I were the manager I would give access to the gold level pool. The standouts were location - easy access to beach, walks and restaurants; Matias the lifeguard who went above and beyond every day; and food at breakfast choice was vast and so fresh, excellent.
Show more
Price per night from:BRL 1,901
Posted on Apr 23, 2022
Guest UserBeautiful hotel with wonderful facilities and services including private pools with plenty of sunbeds, a gym, spa, art exhibition room, games room with pool tables and football tables and TVs showing live sports matches. There are also organised daytime activities and evening entertainment. I loved the neutral and mint earth tone colourway theme throughout the hotel which is very calming and relaxing. I also respect the hotel's commitment to sustainability by installing water filleting machines to reuse bottles and refillable soap and shampoo dispensers.
My room was warm, cozy and clean with a nice balcony view and a variety of tv channel and movie selections including Netflix. The cleaning lady was kind to remake my bed from two twin beds into a large double bed with beautiful flower petal decorations and chocolate truffle treats which were delicious and I appreciated the additional touches. The breakfast was delicious ans very filling, presented in a buffet style with so much variety and choice of different stations within the dining room (cereal and granola; fruit, salad and juice bar; toast and baguette station; pattessarie station; hot English breakfast station with a section dedicated to different preparations of eggs).
Staff were very welcoming, friendly and helpful. The hotel is in an excellent location with stunning sea and mountain hill views and has direct access to Torviscas Beach which is less than a 3-minute walk. There are also many local shops, bars and restaurants including a mcdonalds by the beach.
I really enjoyed my stay here and will definitely revisit in the future!
Show more
Price per night from:BRL 2,102
Posted on Aug 21, 2024
Guest User
The French gentleman who received us was very enthusiastic and introduced the various facilities in detail. The hotel swimming pool is very good, and the breakfast is also good. The disadvantage is that the spa pool is charged and some facilities are a bit old.
Show more
Price per night from:BRL 1,243
Posted on Jan 19, 2024
Isobel
Lovely hotel big and spacious. Breakfast really tasty and all round very clean. Staff provided fizz, sweets and nuts on my birthday which was a lovely surprise. Not much atmosphere and no entertainment at night. Very good location with lot’s of bars and restaurants nearby. Would book again.
Show more
Price per night from:BRL 1,145
Posted on Nov 7, 2025
Guest User
A nice place to stay. Staff were super friendly. The pool area is exceptional and the pool water was a nice temperature. The rooms are a little dated and could do with updating but overall a nice stay.
Show more
Price per night from:BRL 1,131
Posted on Apr 3, 2026
Christinewan
We stayed at GF Isabel in an apartment and overall had a really nice stay.
The location is great – easy to walk to shops, restaurants and the beach, which made everything very convenient. The hotel has a lovely family-friendly atmosphere, and there were activities and entertainment for kids, which my daughter really enjoyed.
The evening shows were actually really good – much better than we expected – and it was nice to have something to do after dinner without needing to go out.
The apartment itself was a good size and practical for a family, although the decor is a little dated in places. That said, everything was clean and worked well.
Staff were friendly and helpful throughout our stay. After we checked out, we realised we had left a water bottle behind. When we went back to ask, one of the ladies at the hotel was really kind and helped us find it and return it to us, which we really appreciated.
Overall, a great choice for families and we would happily stay here again.
Show more
Price per night from:BRL 856
Posted on Jul 26, 2025
Guest User
Do not save on hotel on Tenerife! This hotel has great location , beach right behind the back door c lots of restaurants, shops, marine is walking distance. But we faced lots of issues : the AC didn’t work in one of the rooms , phone didn’t work, be ready for bed bugs ( they didn’t bite us , but see the pictures attached ), the windows are not sound proof and there are a lot of getto people in this hotel, so prepare for long night party . The fire detector was red, doubt that they changed batteries since the hotel was build.
The huge plus is the breakfast, honestly better than some Marriott or Hilton we been to . Lots of variety of food. Breakfast 8-10( pretty late , but worked with our schedule) .
Show more
Price per night from:BRL 1,449
Posted on Jan 28, 2022
Guest UserAt the entrance the reception attention was very good staff very careful and educated
Our reservation was as we had made it
Good facilities very well communicated cleaning and service of 10
Show more
Price per night from:BRL 1,207