Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 7, 2025
Anonymous UserThe hotel is located near Matsue station. The front desk agents were very polite and did their best to talk to me, despite my very broken Japanese. Guests are given a locker, protected by a keycard. The locker itself was good enough for me, who took only a conventional backpack and a pair of shoes, but might not be enough for those who are not traveling light like that. The bathrooms were shared and quite clean, fully furnished with amenities for showers and personal hygiene. WiFi was included and it was quite decent for general use, even when inside the shared bedroom. The bed capsule had a pillow and a blanket, lights and power outlets for phones. I had more space than I imagined, enough for me to sit on the bed. The only downside of this room type was air circulation, probably due to the hot climate that's been the standard here in Japan lately, but I think the fans could work more efficiently or the capsules could use an AC outlet. Other than that, I recommend this location and will certainly stay with them again.
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Price per night from:£21
Posted on Jan 24, 2025|Double(1 Bed)
Ang Ling SzeNice and clean hotel with natural onsen. There are complimentary ramen for supper. Pleasant stay.
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Price per night from:£110
Posted on Dec 28, 2024
REI YS
It’s really a very good hotel. I didn’t expect anything from Shimagen, but from the beginning of landing at Izumo Airport, all the way to the hotel, I met very warm and friendly people. The staff of the bridge management were very enthusiastic and responsible. The design and facilities of the hotel can be said that I have lived in the top three in all Japanese hotels. The design is obviously very attentive, convenient and practical, not fancy, simple and generous, and the room is really clean. The hotel is on the right hand side of the station and the traffic is convenient. The reception staff at the front desk were not only enthusiastic and patient, but also specially printed the Chinese version of the hotel guide, moved, great praise! ! !
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Price per night from:£86
Posted on Feb 5, 2026
ANDREAS NUR JAHJA
Matsue Excel Hotel Tokyu was our 5th hotel in this journey, and honestly, it set the bar pretty high.
The location was hard to beat — right opposite Matsue Station, and it could be easily reached through an underpass, which was especially helpful when travelling with big luggage or during bad weather.
One big surprise for us was the check-in experience. We arrived at the hotel at around 11.30am, fully expecting to leave our luggage and return later, but we were told that our room was already ready and we could occupy it immediately instead of waiting until the usual 3pm check-in time. It also seemed that they upgraded our booking to a Standard Double Room, which made the experience even better. Two thumbs up for this hotel.
Even though we had booked a Standard Single Room, the space genuinely surprised us. The room came with a queen bed and was more than comfortable for two of us. We were able to fully open our large suitcases without feeling cramped — something that is not always guaranteed in Japanese hotels.
The room layout was practical and well thought out, with a proper TV console and work desk with a chair, a single sofa with a small table, an air purifier, and a fridge. The TV model was a bit outdated, though it did not affect our stay.
The bathroom was also spacious, with a proper bathtub that allowed us to stretch our legs comfortably after long days out. The bed was very comfy, and they provided two pillows for each of us, which made our sleep even better.
Amenities and bottled water were provided at the lobby area, which we found convenient. We paid around SGD159 (JPY19,000) for two nights, and it was excellent value.
Overall, it was one of the best hotels in this journey, and we would gladly stay here again.
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Price per night from:£59
Posted on Aug 5, 2025
Guest User
I checked in in the evening, but due to construction work on the parking lot, I was redirected to a different lot. There was no explanation, so I didn't know how to get in and couldn't enter the parking lot. Also, there was no explanation when I checked in at the front desk, so I had to ask each time about whether breakfast was available, etc. The bath was also a little far away, so I went to get a ticket, but they simply told me it was across the bridge and that if I didn't know, I should look at the QR code. When I went there, I couldn't find it at all, and returned drenched in sweat without even taking a bath. I looked at the map at the front desk, but it was in a place I couldn't find without being told. One man at the front desk that night was awful, but the other man just ignored me and simply handled the paperwork. It was a terrible night. I was disappointed that even Kyoritsu had employees like that.
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Price per night from:£43
Posted on Nov 23, 2024
jo taroIt feels like an old inn that has been renovated for individual guests. The building may be old, but the interior is nice.
The single private room is extremely small with just a bed. It's fine if you want to lie down and look at your phone, though. Even though it's a private room, you can hear everything from the next room, including snoring and the sound of someone opening a bag. It might be a good idea to bring headphones.
But there is an indoor bath, the location is good, and considering the price, I was quite satisfied.
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Price per night from:£21
Posted on Mar 11, 2026
Rito bong
This is good Japanese style ryokan!
The onsen is great, the room is clean and stuff n receptionist is kind.
The one thing I feel not good is far from Matsue station. If u use train u can easily to go there. It’s near to castle of matsue, yomegashima. If u can see the sunset, it will be memorable experience!
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Price per night from:£47
Posted on May 30, 2025
陳喵
The room is large. The hot spring is good, but the water temperature is not too hot enough.
Free parking, keep key at the front desk.
Breakfast is generally the same, Japanese and Western styles have D, but there are no expectations.
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Price per night from:£160
Posted on Mar 30, 2025
Guest User
The hotel staff are very polite and will introduce tourist attractions in Songjiang. The hotel facilities need to be improved and the carpet needs to be updated. The breakfast is acceptable, including fried eggs with herring, etc.
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Price per night from:£34
Posted on Dec 1, 2025
Frostnova_6
This Showa-era business hotel is right outside Matsue Station's South Exit. The lobby is sunken, which might be a bit inconvenient for those with heavy luggage. The room facilities are quite old, there's no outlet by the bed, and power is activated by an old-fashioned key card system (or rather, a key). The large public bath on the top floor wasn't open, and the elevator is also very small. When you go out, you need to hand your key to the front desk, and when you return, you show a card with your room number to retrieve your key and meal voucher. They offer free breakfast and dinner. Breakfast is a buffet with limited options, and for dinner, you can choose between a curry set meal or a daily Japanese-style set. All in all, for just over 200 a night, including breakfast and dinner, what more could you ask for? If it doesn't mind my budget, I won't mind its age.
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Price per night from:£28