Diani Beach Hotels with Breakfast

The hotel is a bit far from the beach, about 5-10 minutes by tricycle. The villa is large with two bedrooms, suitable for a family of 4, but the facilities are old and the hygiene is average. For some reason the hotel did not receive my booking information. After we arrived at 7:30 pm local time, we waited for an hour and a half for the villa to be ready. If you do not choose all-inclusive meals, even drinking water will not be provided.

Beautiful setting, but poor value for money Nomad has a beautiful tropical environment, and most of the staff were friendly and helpful. However, the hotel itself feels rather dated, while food, drinks, spa treatments and activities are all quite expensive. In my experience, especially the food quality did not really match the prices. The hotel app was also frustrating, as many activities and dining options were displayed but could not actually be booked through it. The beach is beautiful but public, with frequent approaches from beach boys, so it feels less private than I expected. My main disappointment was the front desk. Trip.com incorrectly showed a 12:00 PM check-out instead of the hotel’s 10:00 AM policy. Trip.com later admitted this was their system error, but I still found the way the front desk handled the situation rather unfriendly and dismissive. Overall, the environment is pleasant and most staff are nice, but at this price point I believe there are better options in Diani with newer facilities, better food and better overall value. For a similar price, I would choose another resort next time.

В отеле отдыхают в основном граждане Германии возраста 40-50 +. Еда вкусная , нельзя сказать , что сильно разнообразная , но всего хватало, готовят вкусно : мясо , рыба , много овощей и фруктов. Веселые аниматоры , доброжелательный персонал . Номера простенькие , мебель старая ,но все работало. На территории отеля много обезьян 😅 не оставляйте вещи без присмотра . Вечером всегда проходит анимация , каждый день разная программа-молодцы! Возле бара на пляже часто собирается очередь , но обслуживание довольно быстрое. В целом , отель понравился, также посетили Diani resort ( до него по пляжу 15-20 минут пешком )Кстати Вы можете посещать отели одной сети , в том числе пользоваться услугами бара /ресторана . На ресепшене любезно разрешили остаться в отеле и пользоваться услугами все включено после выезда из номера, так как трансфер был около 14-00. Ставлю все пятерки за отношение персонала

Wonderful hotel - great location and also the facilities are great. The only issue is when the hotel is full - there are insufficient Beach towels. it doesn't help that most people take more than expected ie 3/4 more per person rather than one per person. We had to wait the whole day to get a clean towel. ( speaking to other guests - they collected their towels @ 7.30am or the night before...) . Would recommend that management bring in a CARD system for beach towels so that everyone has an equal allocation( when it is not full you can revert to the current system. ) Guest relations ( Marcia) is amazing and recommend speaking to her about anything local. She can advise you and help whenever possible. the biggest positive is the FOOD - it was amazing and the freshest of the cooking was visibly seen. the bar was quick to respond to drinks orders. the only issue is the amount of paperwork they need as most guests are on All- inclusive yet it was requested that the room number be given every time you ordered a drink. Perhaps management can review this? let the staff see the BANDS to decide which needs food orders or not

I noticed that many reviews mention the hotel not living up to a five-star standard. However, no one seems to complain that the price doesn’t match a five-star level either. In my opinion, this is an excellent hotel for the price. The property is spacious, the rooms are fresh and cleaned daily, and amenities like slippers and bathrobes are provided. The staff is welcoming, and the breakfast offers a great variety. From 4 to 5 PM, there’s a complimentary tea and pastries service, which is a lovely touch. The beach is beautiful, with plenty of loungers equipped with soft cushions. This is definitely a place I would consider returning to.

This is our 4th visit to Papillon. The staff are amazing here. The animation team have such energy, the water aerobics is like nothing else. Everyone is always busy working, from the gardeners to the housekeepers to the pool attendants. Joseph and Raphael on the bar were excellent as always. Abdullah the pool attendant is always on hand with towels and keeps the pool clean. The rooms are always kept super clean with fresh linen and bottled water daily. The rooms now have a fridge and kettle (but you need your own teabags etc). The food and drink is great, lots of choices. The beach is stunning with pure white sand. Love this hotel and recommend to others

It smells of mold, and the location is okay. It is a place where people do not come often. The price is cheap, so don't expect too much when you visit.