Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 27, 2026
FreixenetExcellent Stay with Outstanding Staff Support
We stayed one night at Del Rio in Iloilo and it turned out to be a memorable experience, thanks mainly to the incredibly caring and professional Front Office staff.
During our stay, I suddenly experienced a massive abdominal pain . The FO team was amazing — they immediately assisted me, provided painkillers, prepared a hot compress, and even called a medic to ensure I received proper treatment. Their genuine concern and quick action really made us feel well taken care of. I can’t thank them enough for going above and beyond.
The breakfast the next morning was incredible, with a wide variety of choices ranging from delicious local Iloilo dishes to continental options. Everything was fresh and tasty — definitely one of the highlights of our stay.
We also loved having direct access to the Esplanade, which made for a perfect morning run with beautiful views. The only downside was that the pool was not operating during our visit.
Overall, despite the short stay, Del Rio left a very positive impression because of its helpful staff and great breakfast. We would definitely consider staying here again on our next visit to Iloilo.
Highly recommended!
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Price per night from:CAD 40
Posted on Feb 14, 2026|2 Double Beds, Non-Smoking
Anastasios-anastasiou
Initiating with the positive aspects:
- The breakfast was exceptional, scoring a perfect 10/10. The restaurant offered an excellent range of food options, maintained a clean environment, and had courteous staff.
- The hotel is situated within a shopping mall, though it is not of significant size. The ground floor houses a large supermarket, and the second floor features a coffee shop and multiple fast food establishments.
While the hotel is located in the city center, there are limited activities available nearby. The condition of the appliances, furniture, and general maintenance throughout the hotel is subpar, with the exception of the restaurant. Rooms are in need of significant improvements, including gum. The hotel's cleaning standards could be enhanced. Additionally, it is necessary to wear gloves after changing bed linens and towels to throw the trashbin. I have not observed any hotel that adheres to strict cleaning protocols.
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Price per night from:CAD 59
Posted on Feb 3, 2026|Standard Twin Room
Anonymous UserStaff are not really approachable .
Responding and saying good day is seldom to hear .
even saying and respinding to guest .
Ambiancevus quit good .
doors in comfort room are not fix
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Price per night from:CAD 28
Posted on May 10, 2026
Eric_LowThe room was spacious and comfortable. However, closing the door required a lot of force, making a loud noise. There were many great restaurants nearby. The breakfast was good, but I couldn't get instant coffee.
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Price per night from:CAD 31
Posted on Jan 18, 2026|Standard Twin Room
Anonymous User
Pros: The hotel's location is super convenient, just across a major road from SM Mall.
Cons: Not enough power outlets in the room, and amenities were insufficient (I booked a twin room for two, but only got one toothbrush set). The soundproofing definitely needs improvement (when the next door room opened their door, it sounded like someone was opening mine). Also, the shower curtain could be longer; water still splattered out during showers.
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Price per night from:CAD 38
Posted on Sep 28, 2025|Studio
John Vincent (JV)We are locals of Iloilo and always on staycation in several hotels in the city. This is the first time we stayed in citadines mngt in the city which formerly amigo terrace hotel.
We booked 2 rooms for week end stay. Room is nice, comfortable. Location is great. Staffs are warm and friendly.
Breakfast is rubbish ! Boom panis! Yes , the fried rice is spoiled not just normal spoil but it’s webbed liquid. For sure it’s over a day or stored completely out of temperature. To align with similar 4 stars in the city in terms of food, this hotel is behind. Limited selection charging of 400 pesos for breakfast, agree that this is cheap also compare to other hotels.
The whole family didn’t enjoyed the breakfast, we ate but with the doubt of unsafe food.
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Price per night from:CAD 78
Posted on Mar 8, 2026
Joane D
The staff is very friendly and very accomodating. The place is clean. It is the 2nd time that we book this hotel already.
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Price per night from:CAD 29
Posted on Jan 1, 2026
Erenea Calape
We had a great stay at this hotel. The room was very clean and well-maintained, which made us feel comfortable right away. The location is very convenient just near the mall, so everything we needed was within easy reach. The amenities were good and added to a relaxing and enjoyable stay. Overall, a nice place to stay and definitely recommended.
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Price per night from:CAD 79
Posted on Jan 16, 2024
Anonymous User
It's really good. Good staff. Even the rooftop rooftop of the gym.
However, it can be a bit noisy on Friday and Saturday nights. The water is clean and I really like it.
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Price per night from:CAD 34
Posted on Aug 28, 2023
Emmany
The staff was friendly and helpful since yung isang room is may issue sa AC so I asked her to check and she did pero same padin so she decided so transfer my friend to another room. The location is nice malapit sa mall but about the cleanliness dati okay sya since always kami nag stay dito maybe kulang na sila sa staff that's why other area's is hindi okay but it's a good stay.
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Price per night from:CAD 17