Kigali Hotels with Breakfast

Excellence service! The manager Anna is superb, professional, and make my stay feel welcomed. Thank you!

I had such a wonderful stay at the hotel! 😊 It’s super clean and in a perfect location. The only little downside was that breakfast isn’t included for standard rooms over $100. Other than that, I absolutely loved it! The restaurant and bar deserves ✨ ✨ ✨ ✨ ✨

Negative points • Although I booked a twin room, they told there were none available. The first room they showed me on the second floor was extremely noisy due to loud music and vibrations from the restaurant and event space. The next room they offered faced the road, but the wall was not soundproof and the outside noise was very disturbing. • When I tried to speak with the manager, there was no manager available on Sundays. If the manager is off, there should be someone acting on their behalf. • The restaurant had many flies. There were both soft-boiled and hard-boiled eggs, but even the “hard-boiled” ones were half-cooked inside. When I asked for a properly hard-boiled egg, one of the kitchen staff gave me an unpleasant look, and even after asking, the egg was still undercooked (photo). The male kitchen staff were unfriendly, and it was impossible to order any egg dishes comfortably. • The corridor lights turn off automatically, making it pitch dark and creepy. Positive points • Comfortable bed, welcome drink

Отель очень понравился! Неожиданно высокий уровень обслуживания, не уступает лучшим отелям Турции. Номер стандарт достаточно просторный, большая кровать с двумя тумбочками и кушеткой, большой шкаф, длинный стол и стулья, кресло с журнальным столиком - мебели достаточно для комфорта. В ванной душевая кабина, ванна, не хватает только биде или гигиенического душа. В ванной также стеллаж для одежды. Чистота на высоте. Сервис тоже: вечером приходит работник и расстилает постель, ставит около нее тапочки и коврик типа полотенца. Завтрак проходит возле бассейна, на улице или в помещении. На шведском столе, помимо стандартных блюд, три разных салата, несколько видов сыров (в том числе камамбер и рокфор), 4-5 видов свежих соков (арбуз, ананас, маракуйя и др), из фруктов - два вида маракуйи, арбуз, ананас, оранжевые шарики - ”гусиная ягода”, папайя, а также плоды томатного дерева. Завтрак изысканный!

It’s good. Nice view. Nothing fancy. But its pricing is appropriate. They are young as a hotel and advancing. Wifi is temperamental in rooms. Hit and miss. Surges. Depends which room I suppose. Pretty strong mostly in cafeteria and bar /lounge area. Shower temperature is controllable. Although shower head in my room was working but kinda weird in its releasing of water. Half running out the one side. I made due. Bed is just fine. There is a fan. But no kettles make coffee or tea in room I’m not used to that Maybe it’s common in Rwanda not to fund that. Service is solid. Breakfast is a good value imo. Careful of prices. Several errors. Not intentional imo. Some staff maybe are not good at math. Few errors and corrections I had to explain during my week. Owner / manager is wonderful imo very helpful . Even meant me money to pay my airport driver when my many ants would not release cash as I headed there at night Union pay card. Not as convenient. Alsi drive me in the morning to get cash at ATM downtown . USED a taxi type app due pricing. Fair. Driver service outside of himself byva contacts did not use this app and was private airport style pricing. Expensive. If it’s not him don’t use the other. Too much money. All in all proper value for cost imo.

Finding nice hotels is luck and effort recognizing an excellent hotel an IQ test. Trip.com Group helped me find this place. Highly recommended

I had a great stay at Royal Crown Hotel. The hotel was clean, the room was a nice size, and it had a comfortable setup. I appreciated the smart TV and the overall feel of the room. The airport pickup service was convenient and cost $30. Breakfast was included and had fresh fruit, a plain omelette, and potatoes that were really good. The only issue I had was that the balcony doors would not lock, which was something that should be addressed for guests’ safety and peace of mind. Overall, it was a pleasant stay with good amenities and helpful service.

Hotel was near airport but far away from the city. Room was poorly maintained as many appliances were faulty, such as the fan and water heater, which were quickly fixed by the staff. Would not recommend if you want a fuss free stay.

The staff here work very hard and maintain the standard for this property. It was clean and friendly staff. The only problem is the owner/manager of this place. It was fully booked and was offered another accommodation for the first night and then taken back to the original plan compliment from the owner which was appreciated but not appreciate that the inconvenience wasn't our fault as we are just guests. I will put it down to you having a stressful day. Speaking with other guests they didn't get what they requested eg a balcony. People book for the amenities and it ruins it when the standards are not met. The location is completely different, the washing machine is broken, breakfast is very basic you are lucky to get an omelette. There are no choices or care if you cannot eat certain foods. The WiFi goes as far as the living room and will not reach the rooms so you need to stay in the living room. The air conditioning is not working but there are fans to help if you are too hot. This location has a few shops but the location that shows I wanted to be near the gym which was within walking distance to the property. There are restaurants and a butcher close by so you can cook yourself something to eat.