Lowy Group Hotels Hotels in Brighton

I really appreciate upgrade to room sea view. But on the night of our stay was very strong wind and omg felt like windows will fall out, we stayed up all night. Room was freezing. In the no when I did check why the wind noise was sooo bad I realised there was a massive gap between window and frame. On the check out girl asked how was my stay and when I said it was just alright, she wasn’t bothered to ask why and skipped to next question. I could point out issue we had but there was a guest in front of me who was talking about the same situation and girl at reception offered her blanket and heater, sounds like it’s on good problem in hotel with windows and stuff can’t be ask to deal with it.