Best Hotels near JD Sports, Broadstairs

Great hotel, walking distance to Westwood cross shopping centre. Not too far for a drive to the beach. Restaurant opposite if do not want to go to far to find somewhere to eat.

Me & my Partner have Just enjoyed a 2 night stay at the Botany bay hotel. We were looking for a nice picturesque relaxing break by the sea & that's exactly what we had. Staff were very friendly & helpful. We ate there both nights & the food was lovely, breakfast was perfect. The restaurant staff were very friendly & professional in not treating you just like another customer. DJ & Tara both really stood out. The room was lovely, we had a beautiful Seaview. Housekeeper Amanda was very good & very helpful. Can't fault any of it & will almost definitely be returning. Thank you for making our stay just perfect. Recommend 100%.

This was a short trip to Thanet, Kent. Our party was me, husband and friend. On checking in, staff informed us we had one double and a room for disabled guests (accessible I think the hotel's word was). This accessible room was not needed as we don't have disabilities - it was ordered by the booking company (not Holiday Inn direct) for some reason. Anyway, it had a wet room with all facilities and the staff were happy we were occupying and we said we agreed. Unfortunately the wet room smelt awful - a bit like sewage. The room was also cold (air conditioning not too good and very loud) so staff were happy to supply us with a portable radiator which warmed the room up very well. The smell in the bathroom was intermittent but the third morning it was bad so we complained and the maintenance man (unable to remember name) was more than helpful - he found a leakage behind the cistern so staff moved us to a ”normal” room on the next floor. The little radiator followed us upstairs too! Regarding meals: breakfast was completely self-service which is ok but hot food comprised of scrambled egg, bacon, sausages and baked beans only. On requesting a fried egg, the reply came that ”we don't do them”. How about being able to offer ”fried eggs available on request”? We decided to have dinner there one evening. No need to book a table, just walk in. We'd decided on our meal choices the night before. However, two starters plus one main course we had decided on were not available (groan)! Waitress/receptionist suggested a pub restaurant across the road and so we duly left the hotel and crossed the road and ate there. Whilst sitting in the lounge/reception area I was astounded to see pizzas being brought in by a group of people and being actually eaten there in the lounge. I didn't think that was permitted - maybe in rooms but not in the lounge with the dining area in the same room! One guest even asked the receptionist where to put his empty pizza box; she told him to leave it on the bar and she'd take care of it. Overall I can't fault the staff at all, they were most helpful with our problems. We have stayed in Holiday Inns before and this one wasn't the best I'm afraid.

This hotel has both good points and bad points.  I'll start with the good ones... The staff member we dealt with almost exclusively, called Justine, was absolutely charming, and made a real effort to welcome us.  She was also really helpful with advice about local restaurants and so on.  She is a real asset! The room was beautifully decorated, with a lovely sea view, a comfortable bed, nice sheets, lots of big towels, good quality bath products, and  well-stocked with facilities, like hair-dryer, iron, and safe. The tent in the garden, where we had our drinks on our first evening, was lovely, and would actually make a really nice venue, for something like a small, family party, or some such thing.  The basement bar itself, is also quite pleasant. However, a big issue for us was that we only discovered on arrival, that breakfast was not included in the price.  We're absolutely sure that it was mentioned in the website that we booked through, and we would never have booked the hotel, if it didn't include breakfast, as that's one of the main things that we enjoy about going away.  The website of the hotel apparently doesn't say breakfast is included, but we didn't actually look at that.  Also, the word ”restaurant” appears both outside and inside the hotel.  This meant that we ended up spending something in the region of £50 more than the cost of the room, having to eat elsewhere, which we haven't budgeted for.  I had actually spoken to a man the day before we arrived, because we were having trouble booking a restaurant for friends on the Monday night, and wondered if the hotel had a dining room.  He mentioned they didn't serve dinner, but did not take that opportunity to tell us that they didn't serve breakfast.  Whilst we understood the reasons explained to us, why they no longer serve breakfast, it would have been really helpful to know in advance.  They certainly need to sort out the information on booking company websites.  The bathroom initially looked spotlessly clean, but we had trouble with the sink, which drained really slowly, so we ended up actually having to just take out the whole plug mechanism; and when I had my shower on the first morning, the shower didn't drain at all, so I ended up pulling out the plug mechanism in the shower as well, and unfortunately, I found it absolutely clogged up with long, black hair, which was absolutely gross.    Overall, I would say that if breakfast isn't important toyou, then this is probably a decent place to stay, but we would certainly not go back there ourselves. 

Have just had a fantastic little break in Broadstairs, this place is lovely a real gem, small and perfectly quirky. The staff were all friendly, welcoming and very helpful, everything asked/enquired about was met with a smile response. The food was amazing and my husband has discovered his love of cocktails. A big thank you to all the staff for making our time in Broadstairs so enjoyable, we will definitely stay again and highly recommend it.

I have been using this hotel since at least 2006, maybe longer. It has always been business and, although the job I would be doing would leave me mentally and physically exhausted, I would look forward to my evenings and breakfast at the Royal Harbour. Unfortunately my last stay a few weeks ago has left me with a jaded view of this establishment and I will not return. So for new customers you should be aware that ”The Empire Room” is closed. It was a lovely restaurant underneath the hotel serving fantastic British food. No more. Breakfast used to be an event in itself. My favourite bit was the real honey comb and having this on toast while looking out over the harbour. No more. Apparently you can get a silly little breakfast in a bag now. I knew nothing of this and when I challenged the lady the next evening I was left, in no uncertain terms, that it was my fault for not reading this on the website. Yes, you can go to The Three Ships and pay for breakfast but it isn't cheap and I'm not sure how that would be on a wet morning or in the winter. It's also on the pricy side. I wasn't going to write this review because I have fond memories of the place and didn't want to upset the owner. However, I find myself working in this area again and realised that I will now have to find a different place to stay. The hotel itself is lovely as a place to rest your head and there are many other restaurants in Ramsgate; my favourite being The Magnolia ( Italian ) a few minutes walk away. I also appreciate that, in the days of Covid, breakfast was a thing that had to be dropped but we are moving past those days (hopefully) and it would seem that it is easier just not to provide this service. Caveat emptor.