Kempinski Hotel CancunNo.4 of Gourmet Hotels in Cancun
Kempinski Hotel Cancún
Rtno. del Rey 36, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico
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Rooms (24)
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9.7/10
Qiqi779
Featured (12)
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Exterior (9)
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9.7/10
Qiqi779
Dining (39)
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9.5/10
withyg
9.5/10
withyg
Leisure & Recreation (52)
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Business Facilities (12)
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Public Areas (13)
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10/10
diego wei
User Uploads (16)
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10/10
Anonymous User
9.5/10
withyg
9.7/10
Qiqi779
10/10
Anonymous User
9.5/10
withyg
9.7/10
Qiqi779
Near Hotel (22)
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9.7/10
Qiqi779
10/10
diego wei
Other hotel pictures (12)
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9.7/10
Qiqi779
10/10
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Guest Reviews of Kempinski Hotel Cancun
9.3/10
Great
115 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.3
Service9.3
Cleanliness9.3
Qiqi779
Deluxe Seaside King Room
Stayed in Jun 2024
Family
84 review
9.7/10
Amazing
Posted on Jul 18, 2024
There are few people, the service is good, the hotel is large and magnificent, and the bus stop is not far away. The sea view is beautiful, and the merchandise department downstairs is full of goods, which are very expensive but very beautiful. There are two huge lizards at the door!
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Response from Property: Thank you for sharing your feedback with us. We truly appreciate your comments and will consider them as we continually strive to improve our services and guest experience. If there is anything specific you would like to discuss further, please feel free to reach out to us directly.
withyg
Deluxe Seaside King Room
Stayed in Nov 2023
Couples
9 review
9.5/10
Amazing
Posted on Dec 19, 2023
There is nothing wrong with it. It's just that the hotel facilities are a bit old.
Original TextTranslated by Google
Response from Property: Thank you for sharing your feedback with us. We truly appreciate your comments and will consider them as we continually strive to improve our services and guest experience. If there is anything specific you would like to discuss further, please feel free to reach out to us directly.
diego wei
Deluxe Double Room Sea Side
Stayed in Apr 2023
Travel with friends
19 review
10/10
Outstanding
Posted on May 9, 2023
The service is very good, the room is clean, but in Latin America, you need to get toothbrush and toothpaste by yourself and the front desk. Great value for money. Restaurant prices are a little high, but delicious. The taste is good, and the cost of a dinner for two is about 300 US dollars
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Response from Property: Dear diego wei,Thank you for taking the time to write your review.I am thrilled that you enjoyed our resort and the warm, genuine, friendly and dedicated service from our Colleagues. We have toothbrush on request and will ensure we communicate this to our guests. I am happy that your enjoyed your culinary experience.Looking forward to welcoming you back.Sincerely,Aref SayeghGeneral Manager