To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.4
Amenities7.5
Service7.9
Cleanliness8.2
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All reviews(173)
Positive reviews(155)
Reviews with photos/video(27)
Friendly staff(15)
Awesome stay(14)
Great value for money(12)
Great location(12)
Too noisy(7)
Easy to get around(7)
Negative reviews(18)
ShaneJA
Standard Room, 1 Double Bed
Stayed in Jan 2025
Couples
15 review
8.5/10
Very Good
Posted on Feb 17, 2025
The location is great, about a 12 minute walk from the main train station (Casa Voyageurs), and walkable to other nice areas (UN Square etc).
The staff were lovely; friendly and helpful.
The breakfast was good, although inconsistent day to day.
Our room was pretty good; comfy bed and nice shower. Good desk. But the carpet was very tired and the walls need a clean. WiFi was good.
Overall, the hotel was really good value, and we recommend it.
Anthony Ashworth
Standard Room, 2 Twin Beds
Stayed in Dec 2024
Travel with friends
8 review
6.0/10
Posted on Jan 6, 2025
The twin bed was a king size bed split into two with zero space between. When I queried this at reception the receptionist was rude and unhelpful. The room was clean and the shower good.
Jack王加伯
Standard Room, 2 Twin Beds
Stayed in Jun 2024
Business travellers
3 review
10.0/10
Outstanding
Posted on Jul 4, 2024
Was nice hotel eventually that day they had a system problem but they saw my booking confirmation and gave me a nice room, location is quite convenient and close to both train stations, especially casa voyageur, stuff very friendly and willing to help in each moment you need, high recommended hotel for foreigners 😊
Anonymous User
Superior Room, 1 Double Bed
Stayed in Nov 2024
Travel with friends
13 review
10.0/10
Outstanding
Posted on Jan 5, 2025
Amazing hotels. Large rooms. Very well equipped bathrooms. Much better than what could be expected from the hotel‘s price range.
IBRAHIMMAGDI
Superior Room, 1 Double Bed
Stayed in Oct 2024
Travel with friends
4 review
4.0/10
Posted on Nov 26, 2024
Very noice , closed to the trampoline and the reception is very impolite I feel the train in side my room as week the motor cycle are very noisy
Anonymous User
Standard Room, 1 Double Bed
Stayed in Sep 2024
Couples
5 review
3.5/10
Posted on Oct 7, 2024
The air conditioning does not work. The cleanliness was deficient. The rooms smell like smoke even though they claim the rooms are non-smoking. The breakfast is very poor. The machines at the gym are broken. The man at the reception is not very nice.
The location is alright, near two tram stops.
Guest User
Deluxe Double Bed Room
Stayed in Oct 2024
Couples
1 review
10.0/10
Outstanding
Posted on Nov 13, 2024
A special thanks to the staff for their exceptional hospitality. We felt right at home.
Guest User
Superior Room, 1 Double Bed
Stayed in Dec 2024
Couples
1 review
7.5/10
Posted on Jan 18, 2025
The service and location was good! But still need more improvements
Guest User
Standard Room, 1 Double Bed
Stayed in Jul 2024
Solo travellers
7 review
9.0/10
Great
Posted on Aug 26, 2024
Early check-in is possible and the location is not a little good, but the service is good and clean is highly recommended
Randy Alarcon
Standard Room, 1 Double Bed
Stayed in Feb 2024
Solo travellers
6 review
8.0/10
Very Good
Posted on Mar 31, 2024
the place is clean and it's affordable.
youssef ammor
Standard Room, 1 Double Bed
Stayed in Feb 2025
Family
3 review
6.0/10
Posted on Mar 27, 2025
stay was good enough in center town
Wu Zilin
Standard Room, 2 Twin Beds
Stayed in Nov 2023
Travel with friends
1 review
9.5/10
Amazing
Posted on Dec 12, 2023
It is clean and tidy, and the service is great. But it is not as close as it’s said on the website. We have to walk 30mins or take a cab to the voyageurs station.