Guest Reviews of Campanile Casablanca Centre Ville
7.9/10
Good
454 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.4
Amenities7.5
Service7.7
Cleanliness7.9
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All reviews(454)
Positive reviews(409)
Reviews with photos/video(109)
Easy to get around(26)
Great value for money(25)
Convenient location(20)
Close to train station(14)
Average towels(10)
Tasty food(9)
Friendly front desk staff(7)
Good Internet(5)
Negative reviews(45)
Basa@
Standard Room, 2 Twin Beds
Stayed in May 2026
Solo traveller
16 reviews
10/10
Outstanding
Posted on Jun 4, 2026
In this fantastic hotel, the staff greets guests with great kindness and warmth. If any issues arise, they will help you find a solution. I am especially grateful to Taha at the reception. I highly recommend this experience if you ever visit Casablanca. Arigatou gozaimasu 🙏😊😊😊✨✨✨
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Sagor_7
Standard Room, 2 Twin Beds
Stayed in Mar 2026
Solo traveller
3 reviews
5.5/10
Posted on Apr 25, 2026
The air conditioning didn't work for the entire two days I was at the hotel, despite a technician being sent, it was to no avail. Unfortunately, my room wasn't changed. There's a clear neglect of guests here.
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Dr Saeed.M
Standard Room, 1 Double Bed
Stayed in Feb 2026
Couple
11 reviews
10/10
Outstanding
Posted on Mar 29, 2026
It was such a wonderful stay.staff is amazing. We love it. Food was super delicious. Price is economical. Overall nice experience. Definitely recommended.
Response from Property: Dear Guest,Thank you for choosing our CAMPANILE Casablanca City Centre Hotel.It is a pleasure to read that you enjoyed your stay with us.We hope to have the pleasure of welcoming you back to our hotel for your next visit to Casablanca.Y.E
Guest User
Deluxe Double Bed Room
Stayed in Feb 2026
Couple
6 reviews
8.0/10
Very good
Posted on Mar 26, 2026
The hotel room is spacious and clean, same as described in the photos. The bed is comfortable.
Response from Property: Dear Guest,Thank you for choosing our CAMPANILE Casablanca City Centre Hotel.It is a pleasure to read that you enjoyed your stay with us.We hope to have the pleasure of welcoming you back to our hotel for your next visit to Casablanca.Y.E
MSK2025
Deluxe Double Bed Room
Stayed in Mar 2026
Solo traveller
28 reviews
7.0/10
Posted on May 13, 2026
Can be betterin terms of maintenance and breakfast
Location is good
Anonymous User
Standard Room, 1 Double Bed
Stayed in Feb 2026
Other
13 reviews
1.0/10
Posted on Mar 5, 2026
The staff at this hotel's reception desk were extremely arrogant, unprofessional, and outrageously inefficient. No one was managing or directing the order on-site; other guests were allowed to cut in line freely, resulting in total chaos. The staff were utterly indifferent and clearly lacked professional competence. Additionally, the hotel's WiFi was completely unavailable, and the room telephone was constantly out of order. All in all, this was an extremely terrible stay.
If you don’t mind waiting in line at the front desk for an hour, letting others cut in freely, and being treated with sarcasm and disdain by the staff, then you can choose this hotel. The room is constantly flooded, the elevator is always dirty, the towels and bath towels are all very dirty, and they are all from tourist groups.
Response from Property: Dear Guest,We are very surprised by your description of your stay, which does not reflect the standards or operation of our establishment.We place paramount importance on the quality of our welcome. Our reception team is trained to be professional, courteous, and efficient, while ensuring a smooth arrival process to avoid excessive waiting or chaotic situations.Regarding the technical aspects mentioned (Wi-Fi, telephone, equipment), we have maintenance and rapid intervention procedures in place.Regarding cleanliness and upkeep, our housekeeping teams apply strict cleaning and daily inspection protocols to guarantee that rooms, linens, and common areas meet the expected quality standards.Finally, the situations described (lack of respect, disorganization, unsanitary conditions) do not reflect our practices, nor the overwhelmingly positive feedback from our guests.We remain available to discuss this constructively and gain a better understanding of your experience.Y.E
Maggie42
Standard Room, 1 Double Bed
Stayed in Jul 2026
Couple
15 reviews
7.0/10
Posted on Sep 6, 2026
The stay wasn’t as memorable as the previous hotel
The staff was helpful
The parking is shared with other hotels
Guest User
Standard Room, 1 Double Bed
Stayed in May 2026
Business traveller
72 reviews
9.0/10
Great
Posted on Jul 3, 2026
Good and good value for money.
Guest User
Standard Room, 1 Double Bed
Stayed in Feb 2026
Couple
1 reviews
10/10
Outstanding
Posted on Mar 25, 2026
We had a fantastic day. Everybody was extremely friendly and helpful.
Response from Property: Dear Guest,Thank you for choosing our CAMPANILE Casablanca City Centre Hotel.It is a pleasure to read that you enjoyed your stay with us.We hope to have the pleasure of welcoming you back to our hotel for your next visit to Casablanca.Y.E
Guest User
Standard Room, 1 Double Bed
Stayed in Jun 2026
Couple
16 reviews
8.5/10
Very good
Posted on Jul 24, 2026
The hotel was decent and the room comfortable, but check-in was delayed and we couldn't get into our room until 5 PM.
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evoLaCCio
Standard Room, 1 Double Bed
Stayed in Dec 2025
Couple
13 reviews
7.5/10
Posted on Jan 17, 2026
Nice clean chain hotel. About 20min on foot to the centre. The rooms are clean, the view is nice. The personnel are looking for tips..
Response from Property: Dear Guest,Thank you for choosing our CAMPANILE Casablanca City Centre Hotel.It is a pleasure to read that you enjoyed your stay with us.We have taken note of your comment. While our staff always strives to meet your expectations, they never ask for tips. During your next stay, please do not hesitate to ask a manager if you feel your needs have not been fully met.We hope to have the pleasure of welcoming you back to our hotel for your next stay in Casablanca.Y.E
Guest User
Standard Room, 1 Double Bed
Stayed in Jan 2026
Solo traveller
1 reviews
6.0/10
Posted on Mar 17, 2026
Location was a little far out, cleanliness and facilities average. Breakfast was ok.
Response from Property: Dear guest,Thank you for sharing your feedback.Regarding the location, our hotel is situated in an accessible and well-connected area, providing easy access to major attractions and transportation hubs. This location is appreciated by many guests for its balance between accessibility and tranquility.We are also surprised by your perception of the cleanliness and facilities. Our teams adhere to rigorous cleaning and maintenance standards, with regular checks to ensure a consistent level of quality.However, we are pleased to see that the breakfast met your expectations.We hope to have the pleasure of welcoming you back and offering you another memorable experience.Y.E
Guest User
Standard Room, 2 Twin Beds
Stayed in Jun 2026
Family
1 reviews
10/10
Outstanding
Posted on Jul 25, 2026
I want to thank the entire hotel team for making my stay excellent. From day one, I felt right at home thanks to their professionalism, kindness, and attention to every detail. I'd especially like to mention supervisor Amina, who is always on top of everything and shows great commitment to the guests. I recommend this hotel to everyone coming from Spain, Latin America, or any Spanish-speaking traveler looking for a trustworthy place. Here you will find a responsible, approachable, and always helpful team. The location is great, the facilities are very clean, and the service is exceptional. Without a doubt, I will return and recommend it to family and friends. Thank you very much to the entire team for making my experience unforgettable!
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Dmitriy Korobeinikov
Deluxe Double Bed Room
Stayed in Jun 2026
Family
3 reviews
9.0/10
Great
Posted on Jul 15, 2026
Excellent business hotel for a couple of days. The area is decent, and the price is reasonable. There wasn't a fridge in the room, and the air conditioning was only mediocre. Otherwise, I can recommend it.
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victorzp
Standard Room, 1 Double Bed
Stayed in Jun 2026
Business traveller
7.0/10
Posted on Jul 18, 2026
The facilities are a bit old, and the paint is peeling in the corners. Overall, it's alright.