Hotels in Cebu City, Cebu

Great place to stay. Close enough to everything. They have a ping pong and pool table. Laundry downstairs. A good gym. Staff are friendly. Only issue was some days we would leave the clean room sign on door but the room wouldn’t get cleaned…assuming not a daily service they offer as it was on and off

I booked a solo room and overall, the room itself was great — clean, comfortable, and the aircon was nice and cold. However, my check-in experience wasn’t good. I checked in with the male receptionist, but he told me there were no rooms available yet and that he’d let me know once one was ready. Unfortunately, he forgot about me, so I had to follow up myself after waiting for a while. Once I finally got the room, everything else went smoothly, but the check-in process could definitely be improved.

I truly appreciate this hotel. The staff are exceptionally accommodating, particularly the entrance guard who attentively assists guests. The receptionists are not only professional but also very approachable. Overall, I would be delighted to return to this hotel repeatedly.

Love the water pressure!!! We also love the massage room service! Service people are nice!! Though when they collected our towels, they didn’t provide new ones so we have to call the concierge. Hehe. Hmm, the only con for me is the noise! The room beside us seems to have a lot of guests because they keep on opening/closing their door. Also, you’ll hear karaoke sessions outside—luckily, they’ll stop at night.

Ayala Cebu is a nice hotel that is next to Ayala mall. We arrived late and wanted to eat some , thinking the mall would be open. Please note that all food stalls and restaurants in the mall close at 9:30. So there’s that. The room was basic but had all the necessary amenities and wants that any hotel room would have. There is nothing special about this hotel. The breakfast was good with variety of foods.

Nice stay, room was clean though they are strict with check in time we were there 12 PM early check in is not possible so we wait and then try again and asked at 2:55 PM, the lady at the front desk is not that friendly and told us the room is still not ready and will call us once ready. 3:10 PM still no update so I asked again another front desk personnel, this time it was a guy who gave me the key card. The room was ready all along but no initiative from them to update us.

Waterfront used to be our 'go to' every time we traveled here and while we plan to come back more now that the restrictions are lifted, we may be looking for other accommodations. Notably, it felt completely different than our pre-covid stay. Service used to be attentive and on the spot...now it seems distracted and unfocused on the customer. Food at breakfast was largely cold and not fresh and for what you're charging...everything should be fresh and warm, e.g. pancakes, fried eggs, bacon. Shocked that the one thing I couldn't wait to experience and share with my young children was the assortment of fruit, but there were no mangos....in the Philippines...no mangos. lol Lobby service seemed to be on their phones while we waited to catch someone's attention to order a drink. Everyone was polite, but the 'standard' seems to have fallen or relaxed considerably since our last stay. Facilities seemed a bit rundown as well. We booked a VIP suite and the carpets were wet upon arrival...apparently they had shampooed the carpets, but had not planned that far enough in advance to allow them to dry. The A/C was barely working in our room such that we were sweating at times in bed. I've had better stays....here and elsewhere.

Just had my 2nd stay at lyf cebu, and they are consistent! If you value a spotlessly clean room, a comfortable bed, or a convenient location, look no further . From the welcoming security guards to the efficient and friendly staff on the 5th floor, everyone is professional and helpful. Without a doubt, I highly recommend lyf Cebu and will 💯 be back!

Good Hotel nearby malls and short drive to it park. Only improvement points I see: - the way the WiFi connectivity system is very poor for 2025. so you have to reconnect often to the WiFi manually. - the shower had no real door Sontheim bathroom was partially flooded after having a shower. And it’s super slippery then