Best Chandler Spa Hotels

I stayed just one night but was very pleased with my stay. I was upgraded to a suite which was quite large and comfortable. The room was very clean. I found the staff to be very helpful and friendly. I would say the only downside is if you’re a light sleeper, you can hear the highway traffic. Covid protections were still in place which I appreciated as many areas are lifting restrictions. I have family in this area and I would choose to stay here again.

My family made a reservation at this hotel for a 4 day stay over the Christmas holiday. I had reserved a 2 bedroom suite with a water view, but when we checked in we were given an ADA room that was heavily modified for wheelchair access. I asked the front desk manager to switch our room to a normal non-ADA room, but was told there wasn't one available until tomorrow. So, our stay started out with an issue, but the manager fixed it the next day as promised, but we now have a view of the parking lot and not a water view. Some other issues came up during our stay, such as unreliable hot water, difficult shower activation, WiFi internet connection problems, dirty dishes, missing bathroom shelf. Pros: - Free complimentary hot breakfast (except Christmas Day) - Nice laundry facilities - Safe, walkable surroundings - Reasonable room rate Cons: - $15/day for parking - Paid for water view room but got a parking lot view - The hot water for showering was very inconsistent. Mostly just lukewarm water  - The shower in the 2nd bathroom didn't work - Maintenance crew seems to work inconsistent hours - Given an ADA room because it was the only one available  - Our room was never cleaned during our stay What I've learned from this experience is to use the Marriott app to check in as early as possible and ask for a non-ADA room. If the app is glitchy and doesn't seem to work, call the hotel directly and ask for a non-ADA room. When I checked out, the general manager did ask about my stay and I filled him in on my experience. He did seem to sincerely care about what I told him, and offered us some compensation which was a nice gesture. As such, we will try this hotel again in the future to hopefully have a better experience.

I am titanium lifetime elite with marriott. Over 2000 nights with marriott. US, CANADA AND HAWAII. Checked in 5 pm dec 24. Two ladies at front desk rude and combative. We asked for room near elevator facing front of property. Was assigned a room that is the last one on the floor farthest from elevator facing back of property. We refused the room...finally given room by elevator ..room 302. After a near shouting match. A ordeal to get fresh towels...no housekeeping for the 4 nite stay. Breakfast poor selections. Property not that clean ... When we left and returned over 4 days, nobody was At the front desk...security is lax ...anyone can come and go. You can do better elsewhere. Stay somewhere else. I would rate the hotel a 3 out of 10 ( 10 being the Best) 4 year old property not being maintained. No general manager on duty during the 4 days. Bob t Houston, texas

I picked this hotel based on its location (not on a highway) and it's calming atmosphere (so many are using bright colors and modern shapes). I appreciated that this hotel had a desert theme with calming colors. The pool and hot tub are was OK. Overall I was very disappointed in this hotel for the price. The price of the room didn't include parking or breakfast. Parking was an additional $12/day and if you wanted breakfast it was $15/person for basic buffet contential items (nothing special). The walls were paper-thin. We could hear the kids across the hall from us (I'm so thankful we weren't right next to them or below them). We were woken up every morning to loud noises outside the hotel. From exhausts on cars to music being played by construction crews. The windows were in obvious need of replacement since they didn't block any noise. We even put on a sound machine to help us sleep but it couldn't block out the noises. The bathroom ******. The toilet paper and tissues were see through (not even sure you could call that one ply- more like 1/4 ply). There was no fan in the bathroom so it steamed up horribly when you took a shower. And don't even get me started on if you needed to take a #2! Back to the walls being paper-thin, this included the bathroom walls, so other people in the room basically got a first hand encounter to your bathroom movements... with the sound and smell (because of the lack of fans) they might as well have joined you and kept you company while you did your business. At one point we started using the bathroom by the pool because that provided more privacy and respect for the others in the room with us. My blow-dryer was old and the plug was falling apart, it barely emited any air and was a shock hazard. Overall, I was very disappointed with our stay. This was more of what I would expect from a motel 6, not a holiday Inn.