Best Chandler Spa Hotels

I stayed just one night but was very pleased with my stay. I was upgraded to a suite which was quite large and comfortable. The room was very clean. I found the staff to be very helpful and friendly. I would say the only downside is if you’re a light sleeper, you can hear the highway traffic. Covid protections were still in place which I appreciated as many areas are lifting restrictions. I have family in this area and I would choose to stay here again.

My family made a reservation at this hotel for a 4 day stay over the Christmas holiday. I had reserved a 2 bedroom suite with a water view, but when we checked in we were given an ADA room that was heavily modified for wheelchair access. I asked the front desk manager to switch our room to a normal non-ADA room, but was told there wasn't one available until tomorrow. So, our stay started out with an issue, but the manager fixed it the next day as promised, but we now have a view of the parking lot and not a water view. Some other issues came up during our stay, such as unreliable hot water, difficult shower activation, WiFi internet connection problems, dirty dishes, missing bathroom shelf. Pros: - Free complimentary hot breakfast (except Christmas Day) - Nice laundry facilities - Safe, walkable surroundings - Reasonable room rate Cons: - $15/day for parking - Paid for water view room but got a parking lot view - The hot water for showering was very inconsistent. Mostly just lukewarm water  - The shower in the 2nd bathroom didn't work - Maintenance crew seems to work inconsistent hours - Given an ADA room because it was the only one available  - Our room was never cleaned during our stay What I've learned from this experience is to use the Marriott app to check in as early as possible and ask for a non-ADA room. If the app is glitchy and doesn't seem to work, call the hotel directly and ask for a non-ADA room. When I checked out, the general manager did ask about my stay and I filled him in on my experience. He did seem to sincerely care about what I told him, and offered us some compensation which was a nice gesture. As such, we will try this hotel again in the future to hopefully have a better experience.

I am titanium lifetime elite with marriott. Over 2000 nights with marriott. US, CANADA AND HAWAII. Checked in 5 pm dec 24. Two ladies at front desk rude and combative. We asked for room near elevator facing front of property. Was assigned a room that is the last one on the floor farthest from elevator facing back of property. We refused the room...finally given room by elevator ..room 302. After a near shouting match. A ordeal to get fresh towels...no housekeeping for the 4 nite stay. Breakfast poor selections. Property not that clean ... When we left and returned over 4 days, nobody was At the front desk...security is lax ...anyone can come and go. You can do better elsewhere. Stay somewhere else. I would rate the hotel a 3 out of 10 ( 10 being the Best) 4 year old property not being maintained. No general manager on duty during the 4 days. Bob t Houston, texas