Vienna International Hotel (Changsha Furong Square) Reviews

Response from Property: 感謝您在百忙之中給我們這裏大的鼓勵與支持，讓小維倍感喜悦，同時更加堅定了要用心做極致服務，為每一位客人帶來最棒的入住感受，不斷提高自己的工作技能，看您這麼喜愛，記得還要“see you again”哦

Response from Property: Distinguished Guests: Hello! Thank you very much for staying at the hotel and giving us high praise. Every section of the hotel is working hard to provide more precise and timely service to every guest. We are glad to see your recognition of our work, with your trust in us, we are always ready to give every guest a good service and look forward to your visit again!

Response from Property: Dear Guest,I am deeply sorry to hear about the unpleasant experience you had with the air conditioning during your stay at our hotel. The hot weather indeed made the lack of cooling even more uncomfortable. Please allow me to apologize for the inconvenience caused by the maintenance of the air conditioning unit, which was not communicated to you properly upon your arrival. We value your feedback highly and are committed to providing a comfortable and enjoyable experience for all our guests.To rectify this situation, I would like to express my sincere apology and offer you an upgraded room type and a discounted room rate for your next stay. Additionally, we will ensure that our maintenance schedules are communicated more effectively to our guests in the future to prevent such occurrences.Once again, I apologize for any inconvenience this may have caused and assure you that we will do our utmost to improve our services. We hope to have the pleasure of welcoming you back to our hotel soon.Thank you for sharing your feedback with us.

Response from Property: Thank you for taking the time to give us such encouraging and supportive feedback, which has brought great joy to Xiao Wei and further solidified our resolve to provide exceptional service with all our hearts, ensuring the best possible stay for every guest. We are committed to continuously improving our skills, and seeing your appreciation, we certainly hope to "see you again" in the future.

Response from Property: 很抱歉給您帶來不好的體驗，小維感到非常的愧疚，希望能夠得到您的諒解。長沙芙蓉廣場維也納國際酒店位於長沙市中心金融中心芙蓉廣場及商業中心五一廣場雙中心商圈，最佳位置的四星級高品質綜合性酒店，在21年進行全面升級，現在是維也納5.0最新版本。同時也很感謝您對我們服務的認可，您提出的問題酒店已經在做解決，在這裏也希望您能再給我們一次機會，小維誠摯邀請您再一次入住酒店，我們將竭誠為您服務，給您一次滿意、舒心的入住體驗！

Response from Property: 尊敬的貴賓，您好！很高興能給您的長沙之行帶來如此美好的體驗，滿意衹是我們的起點，驚喜和感動才是我們最終的目標，在這裏，我們堅持初心，不斷完善自我，萬水千山何處歸，此處是吾家。維也納酒店全體員工期待您的下次光臨！

Response from Property: Dear guest: Hello, thank you very much for your full praise of Xiaowei. It is our great honor to have the opportunity to provide you with high-quality and efficient service. I hope you can leave wonderful memories every time you stay! Our hotel is located in Furong Square in the city center. The subway has direct access to major attractions in the city. It is convenient to travel. We look forward to your visit again. I wish you a happy life and smooth work!

Response from Property: Xiao Wei, I am really happy to see such a high evaluation from you. We have always been committed to warm and considerate service to make every guest feel the warmth of home. We are very touched that you have discovered so many advantages of us. We will definitely work harder to provide better service!

Response from Property: Thank you for your praise. May you be warm in the three winters and not cold in the spring. May you have a light when it is dark and an umbrella when it rains. More importantly, may you have a loved one to accompany you on your journey! Through thick and thin together! I wish you a happy life.

Response from Property: Wow, another five-star review, I'm so happy~ But we won't be proud, we will continue to work hard and look forward to your next visit~ I wish you a happy life~

Response from Property: Dear guest, thank you for your review of our hotel. We are very happy to hear your comments about our rooms. We have been committed to providing guests with the best service and a comfortable accommodation experience. Your praise is our greatest encouragement. We will continue to work hard to maintain high-quality service standards and make every guest feel at home. Thank you again for your visit and we look forward to your next visit.

Response from Property: 感謝小主的五分好評，小維相信生命中的每一次邂逅都殊為不易，很高興在分別之後還能帶給小主美好的回憶。小維唯一的期望就是用我們專業貼心的服務，為小主的旅途生活中增加一點快樂與美好。期待下次入住哦

Response from Property: Wow, receiving your five-point praise, we seem to feel full of sunshine and positive energy! Your recognition makes our team members cheer and feel like winning an Oscar. We always believe that every guest is our VIP, and we will take good care of your every stay experience. Thank you again for your support, and hope that our service can bring more small happiness to your life. Looking forward to your visit again, we will continue to work hard to make every stay a wonderful memory!

Response from Property: Wow, receiving your five-point praise, we seem to feel full of sunshine and positive energy! Your recognition makes our team members cheer and feel like winning an Oscar. We always believe that every guest is our VIP, and we will take good care of your every stay experience. Thank you again for your support, and hope that our service can bring more small happiness to your life. Looking forward to your visit again, we will continue to work hard to make every stay a wonderful memory!