Mr. Whale Hotel Reviews

Name: Mr. Whale Hotel
Address: Intersection of Qicai Road and Wenxuan Road, Yuelu District, Changsha, Hunan, China, Intersection of Qicai Road and Wenxuan Road, Mainland, China
Rating: 4.8

Mr. Whale Hotel

Intersection of Qicai Road and Wenxuan Road, Yuelu District, Changsha, Hunan, ChinaView Hotel Details

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Rooms and Guests

Mr. Whale Hotel Guest Reviews

4.8/5

Excellent

5014 review

Verified reviews

Location4.8

Amenities4.8

Service4.8

Cleanliness4.8

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All reviews(5014)

Positive reviews(4983)

Reviews with photos/video(554)

Classy environment(517)

Delicious breakfast(359)

Friendly front desk staff(286)

Excellent afternoon tea(61)

Stayed multiple times(54)

Perfect for business trips(42)

Has rooms for families(14)

Awesome gym(9)

Negative reviews(31)

One Is Always

Jingyue Superior City-View Double Bed Room With Smart Curtains

Stayed in Oct 2024

Business travellers

12 review

5.0/5

Outstanding

Posted on Oct 25, 2024

Very good hotel and recommended to go. Hahahahahahaha haha

Guest User

Smart Room - City-View (Double bed) (Window)

Stayed in Jan 2024

Business travellers

1 review

5.0/5

Outstanding

Posted on Jan 7, 2024

very good, very nice, fantastic, incredible , marvelous !

Guest User

Smart Room - City-View (Double bed) (Window)

Stayed in Jul 2024

Business travellers

65 review

5.0/5

Outstanding

Posted on Jul 2, 2024

Good.

Guest User

Smart Room - City-View (Double bed) (Window)

Stayed in Apr 2024

Travel with friends

1 review

5.0/5

Outstanding

Posted on Apr 6, 2024

good.

Guest User

Jingxi 180 ° Panoramic View Double Bed Room With Smart Curtains And Led Anti-Fog Makeup Mirror

Stayed in Sep 2023

Business travellers

1 review

5.0/5

Outstanding

Posted on Sep 14, 2023

Very good

Guest User

Jingyue Superior City-View Double Bed Room With Smart Curtains

Stayed in Sep 2024

Business travellers

5 review

5.0/5

Outstanding

Posted on Sep 9, 2024

Health: pretty good Environment: Very good Service: Very good. The guy at the front desk is very attentive. The hotel room is clean and tidy, and it is also very user-friendly. There are travel guides and afternoon tea provided, but time is limited and I didn’t enjoy it. There is also Hunan cuisine next door, which is convenient.

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Response from Property: (🐳Free ice cup🐳):🐳Dear friend, thank you very much for your detailed review, thank you for your support and trust in 騨騨家, 騨騨 can solve all your check-in problems~ I hope you will enjoy your stay every time We can give you a perfect stay experience, and we look forward to meeting you again. ----Pursue your studies🐳

Anonymous User

Jingshang Superior City-View Twin Room With Smart Curtains

Stayed in Aug 2024

Business travellers

11 review

1.0/5

Posted on Aug 20, 2024

The room is very small, and the slippers are not disposable. It's a bit shabby, and the service is not good. There are 2 people in a room, and one room card is required. If you want an extra room card at the front desk, you need to pay a room card deposit. This is the first time I heard about it! I don’t know how it got such a high rating!

Original TextTranslated by Google

Response from Property: Dear guests: Hello! Thank you very much for choosing to stay at Whale Hotel and taking the time to share your stay experience with us. We are very sorry for your feedback. If you have any questions next time you check in, please contact the front desk directly. We will arrange relevant staff to coordinate for you. We are deeply sorry for the inconvenience caused to you. We are very honored that you shared with us the service you experienced during this trip. Jingyue welcomes and cherishes every sound opinion you have. I wish you a happy life and good health. I look forward to giving you a "5-point" review next time if you are satisfied. All the hotel staff look forward to your visit again!

Guest User

Smart Room - City-View (Double bed) (Window)

Stayed in Feb 2024

Family

3 review

1.5/5

Posted on Feb 16, 2024

The sound insulation effect is very poor. I originally stayed for two nights but canceled decisively. The elderly and children did not have a good rest. In the middle of the night, the sound of running water from taking a shower or using the toilet can be heard upstairs, and the sound of people coming and going outside can be heard. It's very clear. The sound insulation effect is really bad.

Original TextTranslated by Google

Response from Property: Dear guest, I am deeply sorry for your stay at Mr. Whale this time. If you have the opportunity, Mr. Whale will definitely give you a perfect experience next time.

Guest User

Smart Room - City-View (Double bed) (Window)

Stayed in Jun 2023

Business travellers

15 review

1.5/5

Posted on Jun 21, 2023

I stayed for one night and my legs were covered with red bumps the next day. I asked the front desk for toilet water, but it had no effect and it was not mosquito bites.

Original TextTranslated by Google

Response from Property: Sorry for giving you a bad experience! Hotel rooms will be disinfected regularly every week, and bedding will be cleaned and disinfected after every guest. You can see from the recent reviews that no customers have reported such issues. We hope you can contact us to help us do better and let us provide better services to more guests.

Chixuanyuhe

Smart Room - City-View (Double bed) (Window)

Stayed in Sep 2024

Business travellers

41 review

5.0/5

Outstanding

Posted on Oct 25, 2024

超級nice的酒店！首先感謝酒店所有員工的照顧！每天的那句胡先生晚上好，真的有被暖到！從7月29日到9月21日連續54晚的續住，很少有我這樣出差的吧哈哈，我也算是資深體驗酒店服務了，免費給升級的房型，房間很大很寬敞！從前台到保潔到大堂經理都巨熱情，真的是賓至如歸的感覺！早餐很豐盛可以滿足大部分人的味蕾，前台小妹妹每天都有給我留免費的下午茶，保潔大姐乾脆整箱瓶裝水放屋裡，還總是給我擦擦箱子擦擦鞋，無論要什麼送的都很快，外賣也能送上樓房門口還是很好的，乾濕分離且足夠大的浴室，去油且保濕的浴品，洗澡很舒服，每天下了班躺在床上投屏看個電影還是蠻愜意的，窗外無遮擋視野開闊，頂樓的洗衣機烘乾機很好用，有免費的洗衣液、內衣除菌液、消毒液，離步步高很近，不管吃什麼喝什麼都很齊全的！兩百多一宿的四星真的超值的！長沙一個給我留下深刻印象與記憶的地方！謝謝你們！

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