To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.2
Service4.2
Cleanliness4.3
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All reviews(16)
Positive reviews(13)
Reviews with photos/video(1)
Negative reviews(3)
Edward
Double Up Room
Stayed in Sep 2024
Couples
3 review
4.7/5
Amazing
Posted on Oct 21, 2024
Cute hotel, friendly staff and amazing facilities. You can tell the hotel is new and well kept. Facilities include table tennis, outdoor patio with amazing views, bar, study room. You get a welcome drink which is a nice touch. Highly recommend!
RaraRyland
Queen Room
Stayed in Jan 2024
Solo travellers
7 review
4.0/5
Very Good
Posted on Feb 9, 2024
Trendy hotel, clean rooms! Great size TV and en-suite.
No storage or fridge/safe/microwave/coffee in room.
Reception on upper floor with bar (complimentary drink) and lounge with fab rooftop!
Food served after 3pm was limited but tasty.
Starbucks on ground floor.
Guest User
Double Up Room
Stayed in May 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on May 23, 2024
The staff was unbelievably wonderful. The location was a bit further than I expected from the downtown area, but still walk able.
PCKuo
Queen Room
Stayed in Oct 2023
Couples
4 review
4.7/5
Amazing
Posted on Dec 14, 2023
Love this hotel, it was very hip and edgy. The location is a little bit outside of central downtown and the surroundings are a bit run down but I think they are working on it. I love the aesthetics of the hotel!
Guest User
Queen Room
Stayed in Oct 2023
Solo travellers
3 review
1.5/5
Posted on Oct 19, 2023
Very basic, was expecting better. Service was indifferent, the staff was monotoned and not customer oriented. Location was BAD! In a bad neighborhood of Charleston. I was not impressed.
Chuck
Queen Room
Stayed in Sep 2023
Family
1 review
3.0/5
Posted on Sep 26, 2023
Hotel is different, expensive, room was VERY small, no chair to sit on always had to sit on bed. No restaurant just some bar food in the bar. Nice atmosphere in the 6 floor bar. Would I book again, maybe only due to location to family.
Guest User
Queen Room
Stayed in Apr 2023
Travel with friends
2 review
4.0/5
Very Good
Posted on Apr 20, 2023
Location walking distance to King St and all the shopping and restaurants. Easy check-in
Great roof-top area inside/ outside with bar.
Room are VERY small but have everything you need for a quick stop in Charleston. Fun Vibe.
Guest User
Double Up Room
Stayed in Jul 2024
Business travellers
21 review
5.0/5
Outstanding
Posted on Jul 18, 2024
Very good, you can live again
Original TextTranslated by Google
Guest User
Stayed in Oct 2024
Business travellers
5.0/5
Outstanding
Posted on Oct 27, 2024
Very clean hotel. Room was nice and clean. The best part no carpet except the rug in the room. I hate having carpet in hotels since it holds so much dust and smells. Bed was comfortable. Shower was good. They have a hairdryer and steamer in room - nice if you need it. Starbucks is downstairs which is awesome.
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 22, 2024
I was pleasantly surprised! Arrival was easy - but valet only. You arrive on the lower level and there is a Starbucks but check in is on a higher floor. My check in was with a very friendly woman. She made me instantly feel welcomed and happy to be there. I wish I remembered her name! The lobby is fantastic! Very open and lots of tables, conference room, rooftop area with a lovely view and a great bar. I had a corner room. It was quite small but met my needs. The windows were huge and the view nice. Overall I loved the hotel. The only issue is it's in an up and coming area. Walking around at night felt mostly safe.... key word "mostly".
Guest User
Stayed in Jul 2024
Couples
2.0/5
Posted on Jul 10, 2024
The Moxy is trying to be a modern-hip Marriott property. It was advertised as ‘downtown Charleston’ but to get to King Street it’s about a 1.3 mile walk! Upon arriving, we were greeted by the friendly valet and though you pay for overnight parking, your vehicle is parked on the street. The area felt ghetto; for $30 a night I would expect a covered area for my vehicle off the street! When you first arrive, there’s a Starbucks on level one. You take the elevator to level six where you check in (a bit backwards) and then back down to a lower level if that’s where your room is. The front desk lady was nice- the staff was all nice actually, but the amenities of the hotel really were not up to par for the cost. It felt like a glorified hostel. I requested for a refrigerator for my room did not receive after asking two different times on two different days as I stayed there for three days. The room- let’s just say it would be like a jail cell-grey concrete type ceiling, 2 double beds end to end-shoved up against the wall. Closets are considered ‘hooks’ you hang your things on the wall, no chair to sit in no desk. The bathroom was modern but the shower door wouldn’t stay shut and the outlet didn’t work! If you need any additional towels, toiletries, etc. there are lockers on each floor that you retrieve those off. Level six where you check in has a bar area and games to play, quite ‘hipster’ there is also a rooftop pool. If you are not going to stay in your room and just need somewhere to crash, this might be the Hotel for you. Otherwise I do not recommend it. You will feel very claustrophobic in the room. I will never stay at a MOXY property again.
Guest User
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 9, 2024
Such great customer service! Dominic with the valet was fantastic! Very impressive for our out of town guests! Definitely showed the southern hospitality that we always enjoy! Great little gem in downtown Charleston! Be sure to check it out on your next visit to Charleston!
Guest User
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 7, 2024
The rooms are small, but not an issue if you plan on spending little time in your room. The common areas are great spaces to stretch out, relax inside or out in the sun. Rafael & the valet were fun & kind. The rooms are only turned over once a week unless you ask for additional cleanings. The bar drinks are good but very expensive & there is a small menu available.
Guest User
Stayed in Jun 2024
Travel with friends
5.0/5
Outstanding
Posted on Jun 1, 2024
Valet was super friendly and efficient! They were always available, had a smile on their face. Kept our car safe and helped us to get all loaded up on our way out of town. Cute little drive thru area under the hotel so you can stay in the shade as well.
Guest User
Stayed in Nov 2023
Family
2.0/5
Posted on Nov 29, 2023
Accueil inexistant et pas aimable . Hotel tres minimaliste . Dans tous les domaines sauf les salons au 6e étage. Pas de possibilité de restauration puisque l’hôtel est dans le down Town loin du centre . Le ménage et le lit n’ont pas été faits Le point positif les lits sont bons.