Shangri-La Chiang Mai
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Chiang Mai
Shangri-La Chiang Mai
Renovated in 2025
No.1 of Family Hotels in Chiang Mai
89/8 Changklan Rd, Tambon, Chang Khlan, Chiang Mai Province 50100, Thailand
Show on Map
We Price Match
Last booked 1 hr ago
Highlights
Free parking
Newly renovated
Varied breakfast
Lots to doAmenities
Restaurant
Massage Room
Outdoor swimming poolFree
Table Tennis Room
Café
Wi-Fi in Public AreasFree
Private parkingFree
Spa
All Amenities
Property Description
Located in the heart of Chiang Mai and surrounded by stunning vistas of Northern Thailand’s mountain ranges. Shangri-La Chiang Mai offers a family-friendly 5-star experience. With the largest pool in the city, and easy access to the Night Bazaar, Old City, and transport for onward adventures, our hotel is the ideal destination for guests looking to indulge, unwind, discover, and explore.
- 277 rooms and suites, 4 outlets, 10 meeting facilities
- Family-friendly urban resort set within a culturally city
Show More
8.9/10
Very GoodCustomer service was nice and responsible. Breakfast have variety choice also.
All 389 Reviews
Surroundings
Airport: Chiang Mai International Airport
(5.8 km)
Train: Chiang Mai Railway Station
(3.2 km)
Landmarks: Mae Kha Canal
(520m)
Landmarks: Wat Chai Mongkhon
(540m)
View on Map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Premier Twin Room
2 Single bed
58m² | Floor: 3-9
Fixed window
Free Wi-Fi
Non-smoking
Private Bathroom
Bathtub
TV
Daily Housekeeping
Check Availability
8
Executive King Suite
1 King bed
86m² | Floor: 7,9-10,12
Fixed window
Free Wi-Fi
Non-smoking
Private Bathroom
Bathtub
TV
Daily Housekeeping
Check Availability
5
Horizon Club Deluxe Twin Room
2 Single bed
43m² | Floor: 10-12
Fixed window
Free Wi-Fi
Non-smoking
Private Bathroom
Bathtub
TV
Daily Housekeeping
Check Availability
6
Horizon Club Premier King Room
1 King bed
58m² | Floor: 10-12
Fixed window
Free Wi-Fi
Non-smoking
Private Bathroom
Bathtub
TV
Daily Housekeeping
Check Availability
6
Deluxe King Room With Pool View
1 King bed
43m² | Floor: 5-9
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Bathtub
TV
Daily Housekeeping
Check Availability
7
Premier King Room
1 King bed
58m² | Floor: 3-9
Fixed window
Free Wi-Fi
Non-smoking
Private Bathroom
Bathtub
TV
Daily Housekeeping
Check Availability
5
Horizon Club Deluxe King Room
1 King bed
43m² | Floor: 10-12
Fixed window
Free Wi-Fi
Non-smoking
Private Bathroom
Bathtub
TV
Daily Housekeeping
Check Availability
5
Deluxe Twin Room
2 Single bed
43m² | Floor: 3-9
Fixed window
Free Wi-Fi
Non-smoking
Private Bathroom
Bathtub
TV
Daily Housekeeping
Check Availability
6
Deluxe Twin Room With Pool View
2 Single bed
43m² | Floor: 5-9
Fixed window
Free Wi-Fi
Non-smoking
Private Bathroom
Bathtub
TV
Daily Housekeeping
Check Availability
5
Deluxe King Room
1 King bed
43m² | Floor: 3-9
Fixed window
Free Wi-Fi
Non-smoking
Private Bathroom
Bathtub
TV
Daily Housekeeping
Check Availability
Hide Room Types
Guest Reviews
8.9/10
Very Good
389 reviews
Verified Reviews- Cleanliness8.8
- Amenities8.7
- Location9
- Service9
Average for similar properties in Chiang Mai
AI Summary
The accommodation provides spacious, beautiful rooms with excellent views. Exceptional service, convenient location, rich breakfast buffet, and comprehensive facilities make for a fantastic stay. Close to amenities.
Guest User
February 22, 2025
We stayed at president suite. They provided a complimentary extra bed for the kids, sent us fruit basket and a giant bear soft toy on the bed to surprise the kids.
Anonymous User
April 22, 2025
Location
Situated on Chang Klan Road, the hotel provides easy access to Chiang Mai’s attractions, including the Night Bazaar. While it’s slightly removed from the old city, guests appreciate its central yet tranquil setting. 
Cleanliness
The hotel maintains high standards of cleanliness, with guests frequently praising the immaculate rooms and public areas. 
Service
Service is attentive and professional, reflecting Shangri-La’s commitment to hospitality. Staff are known for their friendliness and efficiency, enhancing the overall guest experience. 
Facilities
The hotel boasts extensive facilities, including Chiang Mai’s largest free-form swimming pool, a well-equipped fitness center, and the renowned CHI Spa. Guests can also enjoy amenities like a tennis court, steam rooms, and a variety of dining options. 
Overall, Shangri-La Chiang Mai combines comfort, convenience, and top-tier amenities, making it a standout choice for travelers seeking a refined stay in the city.
Pi Ka Chu
February 14, 2025
We stayed in premier king room for 2 nights and it was amazing. With kids club and waterpark inside the resort, for sure both adults and kid will have something to do and enjoy their own ‘me time’ to relax. Hotel lobby is huge and heaps of cultural decors for Photo shots, room is very well maintained and very comfortable, a king bed and small single bed with cartoon characters quilt/bed cover for kid. My daughter surprised by Huge teddy bear once we entered the room. Breakfast and coffee was the best one we had in Chiang Mai so far, definitely deserved 6 stars for it. One downside is the water temperature in the pool and spa, pool was too cold even at the noon 12-1pm on sunny day and spa was too hot, staff claimed to be 41 degree, but I can feel it’s even hotter than nature hot spring in Japan that can boil eggs. Apart from the resort, location was very good too, there are a few nice restaurants and a small mall with BigC supermarket within 600m walking distance, love it. Will 200% come back again next time.
Guest User
January 21, 2025
The location of the hotel is right in the center of Chiang Mai, which is very convenient. I was upgraded to a Horizon Club room, giving us access to the Horizon Club on the 11th floor for drinks, breakfast, and supper before dinner. The service overall was great, but there were some issues.
We were placed in a conjoined room, and on our last night, we were woken up by noisy guests who checked in late next door. I called the front desk to request that they move the guest to another room, but the staff member seemed unable to provide a solution. I had to take NyQuil to get back to sleep, only to be woken up again at 6 a.m. when the same guest slammed their door loudly.
Additionally, we encountered another issue when a staff member entered the elevator with us, pressed the button to the basement, and laughed, forcing us to ride down unnecessarily.
These incidents are unacceptable for a high-end hotel and significantly detracted from an otherwise good experience.
ACY TAN
May 9, 2025
Customer service was nice and responsible. Breakfast have variety choice also.
SakonSingha
November 28, 2024
Great location and facilities. Receptionist was helpful and very good hospitality. Chi spa was great. Full option and the one I tried was impressed (relax package). Limited restaurants in the hotel but we are in the middle of Chiangmai downtown so there are plenty of choices around. Swimming pool was spacious. I didn't visit the fitness but there is one. Room was good, clean and fully equipped with everything. Bathroom was well-lit and all were great.
traveltan
December 5, 2024
Walking distant to big C, famous pork knuckle rice and night market.
Sharon
April 23, 2025
Great location, food is ok, staff is helpful and courteous. Housekeeping can be cleaner though.
Services & Amenities
Most Popular Amenities
Restaurant
Massage Room
Outdoor swimming pool
Free
Table Tennis Room
Café
Wi-Fi in Public Areas
Free
Private parking
Free
Spa
Additional charge
Sauna
Guest Laundry
Fitness Room
Meeting Room
Additional charge
Business Center
Bar
Children's Pool
Sunbathing Area
Tennis Court
Tour/Ticket Service
Luggage Storage
Free
Multi-Function Room
Kids' Club
Children's Playground
Water Slide
Water Park
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Currency Exchange
24-Hour Front Desk
Restaurant
Outdoor swimming pool
Spa
Fitness Room
Meeting Room
Bar
Kids' Club
Children's Playground
Water Park
Restaurant
中国厨房
Cuisine: Asian, Cantonese, Chinese, Sichuanese
Business hours: [Thurs - Sun] 11:30-14:00, 18:00-22:00
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Pool Bar
Pool Toy
Opening times
Business hours
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Business Services
Meeting Room
Additional charge
Business Center
Fax/Copying Service
Additional charge
Postal Service
Wedding Service
Multi-Function Room
Front Desk Services
Lockers Available
Front Desk Safe
Porter/Bellhop
Self-Service Check-In Machine
Wake-Up Call
Host Welcome Service
Concierge Service
VIP Check-In Service
Tour/Ticket Service
Luggage Storage
Free
Express Check-In and Check-Out
Currency Exchange
24-Hour Front Desk
Languages Spoken
Chinese (Mandarin)
Food & Drink
Lobby Bar
Café
Bar
Room Service
Snack Bar
Public Areas
Central Ventilation System
Executive Floor
Chinese Instructions
ATM
No Smoking in Public Areas
Gift Shop
Outdoor Furniture
Non-Smoking Floor
Elevator
Garden
Smoking Area
Public Audio System
Health & Wellness
Massage Room
Table Tennis Room
Yoga Session
Spa
Additional charge
Sauna
Fitness Room
Hair Removal Service
Sunbathing Area
Tennis Court
Manicure
Fitness Session
Personal Trainer
Activities
Water Slide
Water Park
Cleaning Services
Guest Laundry
Laundry Service (On-Site)
Ironing Service
Facilities for Children
Children's Pool
Children's Toys
Children's Bathrobe
Kids' Club
Children's Playground
Children's Meals Available
Children's Slippers
Kids' Toothbrush
Accessibility
Wheelchairs Available On-Site
Accessible Rooms Available
Safety & Security
First Aid Services
Security Personnel
Carbon Monoxide Alarm
Fire Alarm
CCTV In Public Areas
Security Alarm
Smoke Detector
Fire Extinguisher
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Self check-in kiosk
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | THB 1,600.00 (approx. £36.28) per person per night Extra cot: Free |
Children 3 years old and over | THB 1,600.00 (approx. £36.28) per person per night |
Breakfast
TypeWestern, Chinese, Japanese, American, Asian, Continental, Halal, Vegan, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | THB 345.00 (approx. £7.83) per person |
Children 12–17 years old | THB 690.00 (approx. £15.65) per person |
Adult | Buffet:THB 690.00 (approx. £15.65) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is THB 4,000.00 (approx. £90.69) per night.
Deposit Payment MethodsThis property accepts credit cards, cash and debit cards
Deposit RefundWithin 7 days after check-out
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
Show All
Property Description
- Opened: 2007
- Renovated: 2025
- Number of Rooms: 277
Located in the heart of Chiang Mai and surrounded by stunning vistas of Northern Thailand’s mountain ranges. Shangri-La Chiang Mai offers a family-friendly 5-star experience. With the largest pool in the city, and easy access to the Night Bazaar, Old City, and transport for onward adventures, our hotel is the ideal destination for guests looking to indulge, unwind, discover, and explore.
- 277 rooms and suites, 4 outlets, 10 meeting facilities
- Family-friendly urban resort set within a culturally city