Grand Vista Hotel Chiangrai-Sha Extra Plus Reviews
Grand Vista Hotel Chiangrai-Sha Extra Plus
185 หมู่ 25 Phahonyothin Rd, Tambon Rop, ThailandView Hotel Details
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Grand Vista Hotel Chiangrai-Sha Extra Plus Guest Reviews
4.6/5
Great
86 review
Verified reviewsLocation4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All Reviews(86)
Positive reviews(86)
Reviews with photos/video(27)
Great service(28)
Clean and tidy(25)
Awesome stay(20)
Awesome rooms(20)
Near shopping area(11)
Delicious breakfast(9)
Convenient for shopping(8)
Large rooms(6)
Happy customer 2023
Deluxe Room With Pool Access
Stayed in 2024年4月
Family
6 review
Posted on 2024年5月17日
Hotel room is nice and clean. Breakfast are pretty good and tasty. The main complaint is the women in the reception, seems like the manager, is ****** and rude. She explained to me in english ( I'm foreigner), but the next day when I asked something ( of course related to hotel) she pretends don't understand english at all. Even my Thai friend explained to her, she treats her badly. Won't recommend to stay with this kind of treatment. With the hotel Price in Chiang Rai, U can get better offer and good services. Other than this woman, most of their staffs pretty good manner and friendly. The woman manager need more training.
Response from Property: Dear valued guest,First of all, thank you very much for your kind selected to stay at Grand Vista Chiangrai recently, and also pleased to share your feedback. On behalf of all staff at Grand Vista Chiangrai, please accept our sincerest apologize on dismay cause. So may I introduce myself first. My name is Tam (Mr.) working as Front Office Manager. When I saw your posted I'm so shocked and surprised. Normally, Staff Service/hospitality is one of key point of hotel business also. Actually, the reception team will send some reports of all un-normal case thru line application to prevent team mis-communicate . But when I pass your comment to team no one can remember this issue. In this case, is it possible to give me more concerned information. 1. May I have your room number.2. May I have your stay period.3. May I have your issue.4. May I have your Thai friend telephone number.As we always try to improve a service of all staff here. So this might be something that we should action to resolve immediately.Best regards,Tam
KayCee_ZH
Stayed in 2024年1月
Family
4 review
Outstanding
Posted on 2024年1月25日
As usual whenever in Chiang Rai City, we would book here.
Room: Large and Spacious, equipped with luxury amenities. However the TV outdated already, the Art display on the wall is even bigger 2x than the TV.
Hotel & Service: staff and service are dedicated, well spoken English and very helpful and friendly all the times.
Location: its in the Central those famous attraction e.g white & blue temple. Surrounded are covered by shopping malls and night market. You may even learn Pub music too.
Yeow Ann
Deluxe Twin Room
Stayed in 2023年12月
Solo travellers
11 review
Great
Posted on 2024年2月23日
Location can be excellent or not depending on individual preference. While the hotel is not in Chiang Rai old town, it is directly opposite the main shopping mall and nightlife district. Overall excellent value for the hotel, with big and clean rooms, warm friendly service/team here, and generally good experience. Thank you and wish the team the best :)
Sek-san
Deluxe Double Room
Stayed in 2024年6月
Family
1 review
Outstanding
Posted on 2024年6月2日
Very like it
Room was Most clean
Breakfast was deserve for this rate
Location is opposite to Central Chiangrai and beside Big C
Will return to stay next time
Jace
Deluxe Room With Pool Access
Stayed in 2024年4月
Solo travellers
22 review
Outstanding
Posted on 2024年5月20日
Had everything I needed from pool access from my balcony to conceierge. Breakfast was great too.
Guest User
Deluxe Twin Room
Stayed in 2024年4月
Family
1 review
Outstanding
Posted on 2024年4月27日
Very clean and nice place to stay the staff are friendly and good location
Vicky59
Deluxe Twin Room
Stayed in 2024年2月
Couples
8 review
Amazing
Posted on 2024年2月6日
Very friendly staff many speak English. Doorman especially helpful with baggage and good suggestions.
There was one night of the 6 that we stayed that there was a loud party going on somewhere behind the hotel. It was a national celebration of an important date of some sort. Otherwise it is a quiet location.
It was really nice to have such a nice shopping mall just across the street. Restaurants, food court, clothes, electronics, pharmacies, anything you want just right there.
Conney Chang
Deluxe Double Room
Stayed in 2024年1月
Family
2 review
Outstanding
Posted on 2024年3月20日
Modern and clean hotel with spacious room and lovely staff. The hotel is opposite to a mall where you can find local food and fast food. It's also next to a supermarket where you can do last-minute shopping. Will recommend this to my friends.
Kiang Hock
Deluxe Twin Room
Stayed in 2024年2月
Family
6 review
Outstanding
Posted on 2024年2月10日
Very friendly Services. Welcome drink tastes nice and special. Hotel clean. Opposite shopping.
Nay
Corner Premier
Stayed in 2024年3月
Family
15 review
Posted on 2024年5月11日
Big rooms with good price. Just opposite across the road to Central Chiangrai.
Guest User
Stayed in 2024年1月
Family
7 review
Amazing
Posted on 2024年1月18日
Room same as the picture. Staff are good service and helpful. Big room & reasonable price
Janice
Deluxe Twin Room
Stayed in 2023年7月
Friends
2 review
Posted on 2023年7月14日
Location is very good,close to Big C
Response from Property: First of all, thank you very much for your kind visit to our lovely Grand Vista Chiang Rai recently, and are pleased to take the time to write a positive review. It is our pleasure to welcome you here and we really appreciate knowing that you have had a wonderful stayed with us. Here at Grand Vista Chiang Rai, we strive to provide the highest service possible to create a memorable trip for our valued guests also. In this case, I will share your comment with all of Grand Vista staff as well. Once again thank you so much. Have a wonderful day. Kind regards, Grand Vista Hotel Chiangrai
HLAING HTUN
Corner Premier
Stayed in 2024年4月
Couples
3 review
Outstanding
Posted on 2024年5月10日
Very nice hotel in Chaing Rai province.
Arun
Stayed in 2023年11月
Business travellers
1 review
Outstanding
Posted on 2023年11月18日
Good location, room facility is good. service is good, breakfast is good.
Response from Property: Dear Customer, First of all, please accept our sincerest thanks and gratitude for your recent stay at Grand Vista Chiang Rai, and are pleased to take the time to share your positive comment also. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele.Here at Grand Vista Chiang Rai, we strive to provide the highest service possible to our valued guests and to provide a memorable trip for them.Once again thank you very much and we always looking forward to being at your service again in the near future.Pornpan W.GSABest regards,Grand Vista Hotel Chiangrai
Nop BTC
Deluxe Double Room
Stayed in 2024年2月
Family
3 review
Outstanding
Posted on 2024年2月25日
We will be here next time.
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