Swissotel Chicago
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1 room, 2 adults, 0 children
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Swissotel Chicago
No.12 of Scenic Hotels in Chicago
323 E Wacker Dr, Chicago, Illinois 60601, United States
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Last booked 4 hrs ago












Amenities
Fitness Room
Private parking
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Café
Currency Exchange
All amenities
Property Description
A stay at Swissotel - Chicago places you in the heart of Chicago, within a 10-minute walk of Michigan Avenue and Millennium Park. This eco-certified hotel is 0.4 mi (0.6 km) from Chicago Riverwalk and 0.5 mi (0.9 km) from Grant Park.
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8.8/10
Swissotel Chicago is always friendly , helpful, and they have amazing smash burgers from lobby bar!
All 164 reviews
Surroundings
Metro: Randolph/Wabash
(1.0 km)
Metro: Madison/Wabash
(1.2 km)
Airport: Midway International Airport
(20.1 km)
Airport: O'Hare International Airport
(31.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

9
Pinnacle Two Double Room
2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Doorbell/ Phone Alerts
Private Toilet
Check Availability

1
Pinnacle Two Double Unique Chicago Skyline View
2 Double bed
Has window
Non-smoking
Air Conditioning
Check Availability

2
PINNACLE 2 DOUBLE, 320 SF, 29 SM, Unique Chicago Skyline Views From Floors 20-41
2 Double bed
Has window
Non-smoking
Air Conditioning
Check Availability

8
Classic king Room with Lake View
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Doorbell/ Phone Alerts
Check Availability

3
Lifestyle Suite King
1 King bed and 1 Sofa bed
Non-smoking
Air Conditioning
Movie
Hair Conditioner
Shampoo
Check Availability

3
EXECUTIVE SUITE 2 DOUBLE, 750 SF, 69 SM, Panoramic Skyline Views, Separate Executive Work Area
2 Double bed
Fixed window
Non-smoking
Air Conditioning
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6
Presidential Suite
1 King bed
Has window
Non-smoking
Air Conditioning
Refrigerator
TV
Movie
Check Availability

11
Classic king Room with City View
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Doorbell/ Phone Alerts
Private Toilet
Check Availability

1
King Accessible Lake View
1 King bed
Has window
Non-smoking
Air Conditioning
Connecting Room
Shade Curtain
Cable Channels
Check Availability

5
Lifestyle Suite View 1 King
1 King bed and 1 Sofa bed
Non-smoking
Air Conditioning
Movie
Hair Conditioner
Shampoo
Check Availability

4
LAKEVIEW 2 DOUBLE HEARING AND MOBILITY ACCESSIBLE TUB WITH GRAB BARS 320sf 29sm - 50in HDTV
1 Double bed and 1 Double bed
Has window
Non-smoking
Air Conditioning
Check Availability

Corner Lifestyle Suite
1 King bed or 2 Double bed
Has window
Non-smoking
Air Conditioning
In-room Wi-Fi
Check Availability

1
RIVERVIEW 1 KING HEARING AND MOBILITY ACCESSIBLE ROLL IN SHOWER BARS 320sf 29sm - 50in HDTV
1 Double bed
Fixed window
Non-smoking
Air Conditioning
Check Availability

4
King Room with River View-Disability Access/Roll-in Shower
1 King bed
Has window
Non-smoking
Air Conditioning
Hair Conditioner
Shampoo
Soap
Check Availability

3
Double Room with Two Double Bed and River View-Roll in Shower Accessible
2 Double bed
Has window
Non-smoking
Air Conditioning
Hair Conditioner
Shampoo
Soap
Check Availability

8
Classic Double Room With River View
2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Hair Conditioner
Check Availability

12
Classic Double Room With Lake View
2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Hair Conditioner
Check Availability

6
Classic Double Room With City View
2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Private Toilet
Check Availability

2
LIFESTYLE SUITE 1 KING, 750 SF, 69 SM, Apartment Style Suite With Lake, City And Skyline Views
1 King bed
Fixed window
Non-smoking
Air Conditioning
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11
Pinnacle Two Double Room With Lake View
2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Doorbell/ Phone Alerts
Private Toilet
Check Availability

2
JUNIOR SUITE 1 KING, 600 SF, 55 SM, Views Of Lake Michigan And Navy Pier
1 King bed
Has window
Non-smoking
Air Conditioning
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6
Executive Two Double Suite
2 Double bed
Has window
Non-smoking
Air Conditioning
Refrigerator
TV
Movie
Check Availability

8
Vitality Suite
1 King bed
Has window
Non-smoking
Air Conditioning
Refrigerator
TV
Movie
Check Availability

5
Junior Suite
1 King bed
Has window
Non-smoking
Air Conditioning
Refrigerator
TV
Movie
Check Availability

4
EXECUTIVE SUITE 1 KING, 750 SF, 69 SM, Panoramic Skyline Views, Separate Executive Work Area
1 King bed
Fixed window
Non-smoking
Air Conditioning
Check Availability

1
Pinnacle King Unique Chicago Skyline View
1 King bed
Has window
Non-smoking
Air Conditioning
Check Availability

15
Executive King Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Hair Conditioner
Check Availability

10
Pinnacle King Room
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Doorbell/ Phone Alerts
Private Toilet
Check Availability

5
Classic King Room - Bath Tub/Disability Access
1 King bed
Has window
Non-smoking
Air Conditioning
Hair Conditioner
Shampoo
Soap
Check Availability

6
Premier Room, 1 King Bed, Lake View, Corner
1 King bed
Has window
Non-smoking
Air Conditioning
Bathtub
In-Room Wired Internet
In-room Wi-Fi
Check Availability

12
Pinnacle King Room with River View
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Doorbell/ Phone Alerts
Private Toilet
Check Availability

8
Classic King Room With River View
1 King bed
Has window
Non-smoking
Air Conditioning
Bathtub
TV
Hair Conditioner
Check Availability

11
Pinnacle Two Double Room with River View
2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Doorbell/ Phone Alerts
Private Toilet
Check Availability

6
Premier Corner Room, 1 King Bed, City View
1 King bed
Has window
Non-smoking
Air Conditioning
Bathtub
In-Room Wired Internet
In-room Wi-Fi
Check Availability

1
Corner Executive Suite
1 King bed or 2 Double bed
Has window
Non-smoking
Air Conditioning
In-room Wi-Fi
Check Availability

2
PINNACLE 1 KING, 320 SF, 29 SM, Unique Chicago Skyline Views From Floors 20-41
1 King bed
Has window
Non-smoking
Air Conditioning
Check Availability

9
Pinnacle King Room with Lake View
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Doorbell/ Phone Alerts
Private Toilet
Check Availability

6
Classic Double Room With Two Double Bed Roll In Shower Accessible
2 Double bed
Has window
Non-smoking
Air Conditioning
Hair Conditioner
Shampoo
Soap
Check Availability
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Guest Reviews
8.8/10
Very Good
164 reviews

- Cleanliness9.0
- Amenities8.4
- Location9.2
- Service8.7
Average for similar properties in Chicago

AI Summary
The Chicago loop location offers easy access to transportation, attractions, and dining. Guests appreciate the friendly, efficient staff, clean, spacious rooms, and breathtaking views of Lake Michigan and Navy Pier.

Guest User
June 28, 2025
Hotel was renovated. Clean and tidy. Excellent location, near the river and the millennium park. Fantastic view from high floors

Jungjin
August 1, 2025
Good location and good service. I booked a non-smoking room but the room smelled like cigarettes.

Guest User
July 14, 2025
For the room rate I paid for I would have expected
free bottled water in the room. I asked for additional sugar and cream for our room and I never received it. Also when you call the concierge there are times you have to wait long for somebody to answer the phone. Our overall stay was ok only.

Tinny Hu
July 16, 2025
I love Swissotel — it’s a great place with a comfortable stay. However, please note that a city tax of around USD 29 per night (including tax) is required. They also provide a daily USD 15 credit for the Amuse Bar.

Guest User
January 8, 2025
My recent stay at this hotel was generally unsatisfactory. While the rooms are spacious, the facilities are outdated. The hotel does not provide complimentary water - instead, they charge $6 for a 500ml bottle. The air conditioning wasn't turned on before check-in, showing a lack of preparation.
The front desk is severely understaffed with only one employee, resulting in queues every time you need assistance. The service quality needs improvement - they don't provide basic room service such as delivering toothpaste to the room. Additionally, the elevators lack security access control, raising safety concerns.
Particularly disappointing was when staff entered the room with such brief notice that I didn't even have time to respond on the check-out day. Considering the room rates, this hotel offers poor value for money. Apart from the generous room size, the overall experience falls short, and I cannot recommend staying here.

Guest User
July 7, 2025
The hotel was clean and the response at the lobby was very good. The view was also nice. The accommodation during my trip to Chicago was perfect and I was very satisfied.

Priyanka
July 2, 2025
Lovely stay it was . Awesome hospitality. Had a great stay. Clean room, lovely location, spectacular view from room.

Dmytro
July 18, 2025
Great service, great smell, very clean, nice view, very relaxing. The only downside is that they do not provide you with a toothbrush or a toothpaste.
Services & Amenities
Most popular business facilities
Fitness Room
Private parking
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Café
Currency Exchange
Meeting Room
Business Center
Multi-Function Room
Babysitting Services
Wake-Up Call
Wi-Fi in Public Areas
Free

Fitness Room

Bar

Restaurant

Café

Meeting Room

Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$87.00 (approx. HK$682.91) Daily. Reservation not needed.
Private parking
Additional charge
Valet Parking
Additional charge
Business Services
Postal Service
Multi-Function Room
Fax/Copying Service
Wedding Service
Meeting Room
Business Center
Front Desk Services
24-Hour Front Desk
Concierge Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Wake-Up Call
Currency Exchange
Languages Spoken
English
Chinese (Mandarin)
French
Spanish
German
Food & Drink
Café
Bar
Room Service
Public Areas
Gift Shop
Shopping Mall
No Smoking in Public Areas
Water Purifier
ATM
Elevator
Health & Wellness
Sailing
Off-site
Hairdressing and Beauty Center
Fitness Room
Kayaking
Off-site
Cleaning Services
Dry Cleaning
Clothes Dryer
Laundry Service (On-Site)
Facilities for Children
Babysitting Services
Accessibility
Assistive Listening Devices
Braille Signage
Stair-Free Property Entrance
Accessible Rooms Available
Safety & Security
First Aid Services
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property 1 day in advance by phone
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleA la carte
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. HK$784.96) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: US$50.00 (approx. HK$392.48) per pet per night
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the Hotel
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description
- Opened: 1988
- Renovated: 2009
- Number of Rooms: 646
A stay at Swissotel - Chicago places you in the heart of Chicago, within a 10-minute walk of Michigan Avenue and Millennium Park. This eco-certified hotel is 0.4 mi (0.6 km) from Chicago Riverwalk and 0.5 mi (0.9 km) from Grant Park.
Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour fitness center and bicycles to rent. Additional features at this hotel include concierge services, gift shops/newsstands, and wedding services.
Stop by the hotel's restaurant, The Palm, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 8:00 AM to 10:30 AM and on weekends from 8:00 AM to noon for a fee.
Featured amenities include a business center, express check-in, and express check-out.
Make yourself at home in one of the 661 guestrooms featuring refrigerators and iPod docking stations. LCD televisions with cable programming are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour fitness center and bicycles to rent. Additional features at this hotel include concierge services, gift shops/newsstands, and wedding services.
Stop by the hotel's restaurant, The Palm, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 8:00 AM to 10:30 AM and on weekends from 8:00 AM to noon for a fee.
Featured amenities include a business center, express check-in, and express check-out.
Make yourself at home in one of the 661 guestrooms featuring refrigerators and iPod docking stations. LCD televisions with cable programming are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What are some things to do near Swissotel Chicago?
You can visit the following landmarks near Swissotel Chicago: Riverwalk, 340m from your search (straight-line distance). What are some things to do near Swissotel Chicago?
Are pets allowed at Swissotel Chicago?
Yes, Swissotel Chicago is a pet-friendly hotel, but it is best to call ahead to confirm.Are pets allowed at Swissotel Chicago?
What are the check-in and check-out times at Swissotel Chicago?
The check-in time at Swissotel Chicago is 15:00 and the check-out time is 12:00.What are the check-in and check-out times at Swissotel Chicago?
Which airport is closest to Swissotel Chicago?
Midway International Airport is the closest airport to Swissotel Chicago, and it is about 22 mins from hotel by car (20.1 km).Which airport is closest to Swissotel Chicago?
How much does it cost to stay at Swissotel Chicago?
Prices at Swissotel Chicago are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Swissotel Chicago?
About This Property
Nearest Airport | Midway International Airport |
---|---|
Distance to Airport | 20.54KM |
Nearest Train Station | Millennium Station |
Distance to Train Station | 0.77KM |
Nearest Metro Station | Randolph/Wabash |
Distance to Metro Station | 1KM |
Average Price From | HKD4653 |
Hotel Star Rating | 4 |