The Hoxton, Chicago

Second visit to the hoxton, and will definitely be back. Excellent location if you like to eat and drink. Overall great experience.

HOXTON Chicago HOXTON hotel is very much of the center of everything (shopping, food, the train, etc.). The staff was very friendly and helpful and the food was delish (room service and the CIRA restaurant). Will definitely be staying there whenever we visit the windy city.

We arrived in Chicago early and we had expected to not check in because it was 10:00 AM and we had a reservation at Aire for 11:00. The staff stated that our room was ready and checked us in. What a great start to the trip. Walked back after Aire also wonderful. Did our shopping and got a back to our wonderful room and rested up and went to Lazy Bird when it opened, what a great place. Fantastic experience. Will definitely stay there again!

Dissappointing. Will not return. Dissappinting. Lacked Hospitality. Trying desperately to be trendy/stylish without having understanding of trends or style. Inexperienced at being In the price range and genre of luxury hotels. DJ in the lobby. Lack of welcoming/showing how the keys work/elevator wkey card scanner works, no one to show us up to the room, college dorm lobby vibes. The "free anti scam minibar" as they put it was 2 waters and a milk carton that may have been left behind. Seems like a lack of understanding of what the minibar is. No coasters yet had wood mid century furniture everywhere. Blending reproduction mcm/art nouveau and lazy attempted brutalist style was odd and just seemed unfinished. The random antiques painted over in the hallway seemed like a crackerbarrel got the landlord special. Housekeeping ignored the snooze sign and came in while we were completely naked. The resturaunts inside were not bad but definitely not worth the price. It really seemed like my generation (millenial/zoomers) were running it with little guidance and understanding of the hospitality business, while taking the same money as the Ritz. I felt my money could have been well spent at a bit more established hotel.

Very clean, chic and great restaurant options surrounding the hotel. Will stay here again!

Expensive for what it was The room was very small and felt shabby, with marks on the walls and tears in the sheets. I found it difficult to manage the temperature in the room and the heating system was very loud - I opted for extra duvets to be comfortable at night.