Level Chicago - River North
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1 night
1 room, 2 adults, 0 children
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Level Chicago - River North

369 W Grand Ave, Chicago, Illinois 60654, United States
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Amenities
Outdoor swimming pool
Sauna
Fitness Room
Private parking
24-Hour Front Desk
Wi-Fi in Public AreasFree
Postal Service
Concierge Service
All amenities
Property Description
A stay at Level Chicago - River North places you in the heart of Chicago, within a 10-minute walk of Merchandise Mart and State Street. This hotel is 0.8 mi (1.4 km) from Michigan Avenue and 0.9 mi (1.5 km) from Chicago Riverwalk.
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8.8/10
Very Good
Cleanliness8.8
Amenities8.8
Location8.8
Service8.8
All 100 reviews
Surroundings
Metro: Merchandise Mart
(600m)
Metro: Chicago
(740m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Executive One-Bedroom Suite
14

Executive One-Bedroom Suite

1 King bed and 1 Sofa bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
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Two-Bedroom Junior Suite
11

Two-Bedroom Junior Suite

1 Double bed and 1 King bed and 1 Sofa bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
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Deluxe One-Bedroom Suite
11

Deluxe One-Bedroom Suite

1 Sofa bed and 1 King bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
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Suite
14

Suite

1 Sofa bed and 1 King bed
Non-smoking
Air Conditioning
Private Bathroom
Towel
Dishwasher
Room Details
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Deluxe Two-Bedroom Suite
10

Deluxe Two-Bedroom Suite

1 Sofa bed and 2 King bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
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Executive Room, 1 Bedroom (& Office)
8

Executive Room, 1 Bedroom (& Office)

1 King bed and 1 Sofa bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
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Guest Reviews

8.8/10
Very Good
100 reviews
Verified Reviews
  • Cleanliness8.8
  • Amenities8.8
  • Location8.8
  • Service8.8
Average for similar properties in Chicago
Most Mentioned
AI Summary
The location in Chicago is fantastic, with easy access to attractions. The staff provides exceptional customer service. The accommodation is consistently described as very clean and offers excellent amenities.
N‍i‍c‍o‍l‍e
May 5, 2025
Recommend! Great business stay in a fabulous location with password-protected Wi-Fi. The location was optimal, too. Thank you, Level Chicago—River North!
K‍e‍r‍r‍y
April 29, 2025
Unit was clean and well maintained as well as entire building. Amenities were fantastic. Staff was very friendly and helpful. Building was safe. Everything was within walkable distance.
B‍r‍i‍t‍t‍a‍n‍y
April 28, 2025
Beautiful place! Would definitely stay here again. The room was fantastic and traveling with two young kids it was great to have the extra space. I can’t say enough about all the amenities too from the kids play area to the gym, the pool area, and the arcade are just a few to mention. Highly recommend!
A‍r‍a‍c‍e‍l‍i
April 28, 2025
Unpleasant staff The front desk staff were not friendly. Housekeeping took all towels and didn’t leave may. When the desk was asked for some they couldn’t provide. They said they would call me back and never did and then didn’t answer my calls down to them. The elevator/room keys didn’t work, so they had to keep recoding them. The front desk staff made you feel like you were bothering them. A check out text came in at 7am, too early for that type of reminder.
S‍t‍e‍p‍h‍a‍n‍i‍e
April 22, 2025
Everything was great! Location excellent-walking distance to everything we wanted to do! Only Ubered once during the weekend! Beautiful apartment! Kitchen needs either towels or paper towels and didn’t see any dish soap.
E‍m‍i‍l‍i‍e
April 20, 2025
The view that was advertised was not what we received, we were put directly across from a brick wall with windows to where the people in the building across could see directly in so we had to keep the blinds closed the entire time. The whole reason we booked there was for the views that were advertised. The front desk staff was rude & not accommodating at all, when the ******* employee called the hotel to try to help me the hotel staff hung up on her. Won’t be back.
G‍a‍r‍y
April 19, 2025
The hotel was beautiful! However, they charged $200 a night for deposit, only to tell us they don’t do room service unless you stay 6 nights or more. We stayed 4 days and 3 nights and couldn’t get our linens changed or clean, wouldn’t clean our room at all. Then it’s $70 a night for parking and a ton of different fees. The hotel itself is nice though but it definitely had its cons.
A‍m‍y
April 11, 2025
Another absolutely fabulous stay. Levels always exceed my expectations with their facilities, staff, cleanliness, balconies (love the balcony) and views of the city. Natalie remembers me and greets me with a smile, every time. Best of Chicago!

Services & Amenities

Outdoor swimming pool
Fitness Room
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$65.00 (approx. PLN 237.91) Daily. Reservation needed.
Business Services
Front Desk Services
Languages Spoken
Public Areas
Health & Wellness
Cleaning Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: 06:00–11:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property in advance

Child Policies
Children aged 1 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$200.00 (approx. PLN 732.03) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.

Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs, cats
Fee: US$50.00 (approx. PLN 183.01) per room per night

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the Hotel

Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description

  • Number of Rooms: 99
A stay at Level Chicago - River North places you in the heart of Chicago, within a 10-minute walk of Merchandise Mart and State Street. This hotel is 0.8 mi (1.4 km) from Michigan Avenue and 0.9 mi (1.5 km) from Chicago Riverwalk.

Don't miss out on the many recreational opportunities, including a fitness center, a seasonal outdoor pool, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and barbecue grills.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 99 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your pillowtop bed comes with premium bedding. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.

Frequently Asked Questions

What are some things to do near Level Chicago - River North?

You can visit the following landmarks near Level Chicago - River North: Marina City Goldberg, 830m from your search (straight-line distance).

Does Level Chicago - River North have a swimming pool?

Yes, Level Chicago - River North has a pool.

Are pets allowed at Level Chicago - River North?

Yes, Level Chicago - River North is a pet-friendly hotel, but it is best to call ahead to confirm.

What are the check-in and check-out times at Level Chicago - River North?

The check-in time at Level Chicago - River North is 16:00 and the check-out time is 11:00.

Which airport is closest to Level Chicago - River North?

Midway International Airport is the closest airport to Level Chicago - River North, and it is about 20 mins from hotel by car (19.6 km).

How much does it cost to stay at Level Chicago - River North?

Prices at Level Chicago - River North are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

About This Property

Nearest AirportMidway International Airport
Distance to Airport20.07KM
Nearest Train StationClark And Lake (Orange Line)
Distance to Train Station1.11KM
Nearest Metro StationMerchandise Mart
Distance to Metro Station0.6KM
Average Price FromPLN1705
Hotel Star Rating4