ANA Crowne Plaza Chitose

ANA Crowne Plaza Chitose Reviews

ANA Crowne Plaza Chitose

Chitose-shi, 2 Chome-2-1, Chitose City, Hokkaido, 066-8637, JapanView Hotel Details
ANA Crowne Plaza Chitose
ANA Crowne Plaza ChitoseANA Crowne Plaza ChitoseANA Crowne Plaza Chitose
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Guest Reviews of ANA Crowne Plaza Chitose

9.1/10
Great
253 review
Verified reviews
Location9.1
Amenities8.9
Service8.9
Cleanliness9.3
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All reviews(253)
Positive reviews(245)
Reviews with photos/video(56)
Convenient for shopping(36)
Easy to get around(21)
Close to airport(21)
Delicious breakfast(14)
Large rooms(11)
Convenient parking(9)
Comfortable bed(7)
Perfect for business trips(6)
Negative reviews(8)
Edwin Y
Standard Room
Stayed in Nov 2024
Family
6 review
8.0/10
Very Good
Posted on Dec 17, 2024
The hotel is location about 20 mins away from the airport by driving. It is a shame that they don't provide shuttle service for pick-up or drop off to the airport, nevertheless it is a common sense to expect such service since the hotel has an airline name in it. It takes about 2200 yen to the airport by taxi one trip.
Austin
1 Queen Bed Standard High Floor
Stayed in Nov 2024
Couples
11 review
8.0/10
Very Good
Posted on Jan 16, 2025
Very good services. Help us to clear the snow on our car at car park before we check out. Family mart just at the hotel lobby was very convenient. Will be our first choice if have late flight or early flight
Kanikmeth Sarasuk
Standard Room
Stayed in Nov 2024
Travel with friends
4 review
9.0/10
Great
Posted on Dec 16, 2024
the location is 8min walk from JR Chitose Station, guests with heavy luggage may consider calling a taxi. The place is quite antique and come with fews plug outlet. However, the room is spacious and the staff was so nice helping arranging a taxi arrangement to the airport the next day. The morning sunrise view from my room was so beautiful.
Hahuhahe
1 Queen Bed Standard High Floor
Stayed in Feb 2025
Solo travellers
17 review
10.0/10
Outstanding
Posted on Mar 21, 2025
An airport hotel easily reached by train JR line. Stop at the Chitose Station, not the Minami Chitose station, a mistake i made. Walk 500m and you are there. Aeon mall is next to it. Very convenient to get your meals. Good hotel. 5 star standard.
Michellelee23
Standard Room
Stayed in Nov 2024
Family
8 review
10.0/10
Outstanding
Posted on Dec 22, 2024
It’s a good stay
Chee Keong
Standard Room
Stayed in Feb 2025
Couples
38 review
10.0/10
Outstanding
Posted on Mar 15, 2025
Awesome location near airport. Looks new and clean.near to a lot of eating places.
Guest User
Standard Room
Stayed in Nov 2024
Business travellers
1 review
7.5/10
Posted on Mar 12, 2025
The hotel is exceptionally clean and well-maintained, which made my stay very comfortable. The staff were friendly and always ready to assist with any requests. The rooms are spacious, modern, and equipped with all the necessary amenities.
Guest User
Run Of House
Stayed in May 2024
Solo travellers
5 review
9.5/10
Amazing
Posted on Jun 21, 2024
The location is good. Aeon mall is within 5 mins walk. But the hotel is a bit old . Renovation will be required.
Anonymous User
Premier Twin Room
Stayed in Apr 2024
Couples
49 review
10.0/10
Outstanding
Posted on Jun 14, 2024
Nice and clean room. There are so many restaurants around the hotel. Aeon is just opposite to the hotel. Car parks are plenty.
Response from Property: Dear Valued guestThank you very much for choosing ANA Crowne Plaza Hotel Chitose.This time thank you for your contribution to the review and high evaluation. We appreciate your satisfaction, staff and I are very pleased.We will continue working to become a hotel that will be selected by many people in the future.We would be glad if you choose our hotel again.Best regardsANA Crowne Plaza ChitoseGuest Relations
Guest User
4 Single Standard High Floor Non-smoking
Stayed in Jan 2025
Family
1 review
10.0/10
Outstanding
Posted on Feb 12, 2025
We have a nice memory living ANA Crowen Plaza hotel and very good service.
Charling
Standard twin Room
Stayed in Sep 2024
Couples
12 review
8.5/10
Very Good
Posted on Oct 21, 2024
It was just a short stay as we arrived late and left early morning the next day.Hotel room was a bit dim and small, although paying higher prices. The location is good as near to big shopping mall and train station.
Response from Property: Dear Charling-sanThank you for recent staying at ANA Crowne Plaza Chitose.We sincerely apologize for the delay in responding to your kind review, and we truly appreciate your patience and understanding.First and foremost, we deeply regret any inconvenience caused by the room conditions you experienced during your short stay. On a positive note, we are pleased to hear that you found our location convenient. We hope to have the opportunity to welcome you again in the future and provide you with a more comfortable and satisfying stay. Thank you once again for your valuable comments.Best regards,ANA Crowne Plaza Chitose Guest Relations
AST
Premier Double Room
Stayed in Jan 2024
Family
7 review
8.5/10
Very Good
Posted on Mar 11, 2024
Super spacious clean room with well maintained bathtub. Has an Aeon Mall nearby, about 5-7mins walk. Some eateries too including KFC. Sadly, hotel stopped airport transfers. About 10-15 mins walk from subway station. When we arrived, had to drag our luggage through the thick snow roads was an absolutely horrendous experience. Thank god we found luggage forwarding services & the rest of journey was so much at ease without our luggage.
Response from Property: Dear AST-sanThank you very much for staying at ANA Crowne Plaza Chitose. We are pleased to hear, that you are satisfied with room condition and bathroom as well.At the same time we do apologize for shuttle bus being suspended and for the inconvenience caused.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again.Kind regardsANA Crowne Plaza ChitoseGuest Relations
Warisara Chanpawat
Premier Twin Room
Stayed in Feb 2025
Travel with friends
4 review
9.5/10
Amazing
Posted on Mar 22, 2025
good location and convenient to airport
David
Premier Double Room
Stayed in Jun 2024
Couples
28 review
9.0/10
Great
Posted on Jul 4, 2024
About 12 minutes walk from JR Chitose station. Many aircrew stay here so front desk staff generally speaks passable English. Short hop to the airport by bus, train or taxi. There is a big Aeon mall just next to the hotel. A Family Mart convenience store is located in the hotel lobby but it is not 24 hours.
Carlo Dho
1 Queen Bed Standard High Floor
Stayed in Sep 2024
Business travellers
144 review
10.0/10
Outstanding
Posted on Jan 7, 2025
Very nice hotel if you need to fly to/from New Chitose Airport!