Paulo Ricardo
June 11, 2025
Location, cleanliness, accommodation, all good. But what a poor service, far from a hotel on this level. Since the check in, a very poor English from the staff, impossible to communicate. Also, every request that I had, delayed hours. I asked for a simple cup of milk at the room and until now I’m waiting. Also, at the breakfast, the service is even more poor. Nobody to explain, nobody to attend, a simple order as a pancake delayed an hour almost, I had to call someone to ask. Nobody cares. Definitely a hotel that offer a lots, but definitely deliver much less. Miles of distance from the price that I have paid for.