Holiday Inn Express Chongqing Nanbin Road Guest Reviews
4.7/5
Outstanding
700 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(700)
Positive reviews(690)
Reviews with photos/video(257)
Friendly front desk staff(215)
Delicious breakfast(171)
Convenient parking(75)
Fantastic river view(47)
Comfortable bed(37)
Close to scenic area(30)
Easy to call taxis(10)
Delicious buffet(7)
Negative reviews(10)
Guest User
1 King Accessible
Stayed in Jun 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Jul 24, 2024
Pretty good location for that pricing. Staff was polite and breakfast is decent for business travellers.
Response from Property: 【舒適床墊】尊敬的客人您好,首先非常高興看到您對於酒店的喜愛,並在此有一段愉快的入住經歷!感謝您對酒店服務的肯定及讚許,酒店的餐飲均是經過嚴格甄選及考量,以賓客舒適自在的入住體驗為目標,而您的認可則是對酒店團隊的最大支持和鼓勵。我們衷心期待您的再度光臨!,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Eileen J ONG
1 King Standard
Stayed in Jun 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Jul 20, 2024
Holiday Inn Express is always my preferred choice in China.
The staff from reception, breakfast serving, and housekeeping are professional, helpful, and engaging. Although the location is at one end of the Nanbin road and not near to any metro station, it is easy to call for DiDi. The area is quiet with great riverside view and I like that the hotel is a non-smoking building. The room is big and clean with the basic necessities provided.
6/7
Response from Property: 【24小时健身房】Dear guest, thank you for your comments about our hotel. I am very glad to hear your praise of the front desk staff. Your praise is our motivation to move forward. We will continue to work hard to create a more comfortable accommodation experience, so that you will be tired and energetic before starting! We look forward to your visit again!
Hickey
1 King Standard
Stayed in Mar 2024
Couples
11 review
5.0/5
Outstanding
Posted on May 5, 2024
The hotel is situated in a great place with amazing views. The room is clean and modern and the amenities are excellent. Staff are really lovely and supportive being most friendly and helpful. The tv has Western channels in English rare find in hotels here being great. The breakfast is good with Western choices to eat. My only criticism was the pillows are dreadful causing me neck pain all week and restless sleep. They need to improve and offer better pillows as these ones were not good to sleep on. The bed was comfortable however. The rest of the stay was excellent and central enough in Chongqing.
Response from Property: Dear guest, thank you for taking the time to share your honest review with us. We are honored that you have praised our hotel in terms of location, cleanliness, and service. Here, you can enjoy a comfortable sleep, refreshing shower, and a delicious buffet breakfast with both Chinese and Western options. We provide two types of pillows, one soft and one firm, in each room according to brand standards. We apologize for not being able to provide you with a comfortable sleep experience due to the pillow issue. We will pass on your feedback to the management team for future adjustments. We look forward to welcoming you back soon. IHG Social Listening Team
Bradley.16
2 Double Standard
Stayed in Mar 2024
Family
17 review
5.0/5
Outstanding
Posted on Apr 20, 2024
This is an amazing hotel with a great location. The view is outstanding and the staff are extremely friendly, helpful and professional. The breakfast is great for the price and the rooms are beautiful and spacious. Definitely recommend this hotel.
Response from Property: Thank you for staying at Holiday Inn Express Chongqing Nanbin Road. The hotel is strategically located in the business district of Chongqing Nanbin Road, facing the Yangtze River, east of Bouncing Stone Old Street, Changjiahui Commercial District and Nanbin Road Scenic Spot, and the corridors of the guest rooms can enjoy the tranquil and comfortable courtyard view. It is close to Chongqing Jiangbei International Airport and Chongqing North Railway Station. The hotel is close to Chongqing Nanshan Scenic Area, Laojun Cave Taoist Temple, Chongqing Liberation Monument, Chaotianmen Raffles City, Hongyadong Folk Customs Area, Jiangbei Grand Theater and other tourist attractions, to meet the needs of your business travel. Xiaozhi follows the brand positioning and advocates a simple and wise travel experience, where you can enjoy quality sleep, refreshing bath, high-speed Internet and delicious Chinese and Western buffet breakfast and other cozy experiences. Here, at the same price, our quality is better; the same quality, our price is more affordable, is your not to be missed cost-effective choice. We are always ready to make all preparations, so that you can start a new journey from here in the best condition. We look forward to seeing you again! Wish you a smile!Sincerely,IHG Social Listening Team.
Guest User
1 King Standard
Stayed in Mar 2024
Solo travellers
7 review
5.0/5
Outstanding
Posted on Apr 3, 2024
Clean rooms, service was great, and the hotel staff were very friendly and helpful. This was my second time to stay in this hotel and I would definitely stay again!
Response from Property: 【免费熨烫】Dear Guest Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Express Chongqing Nanbin RoadWe are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!
Weiweiansun
1 King Standard
Stayed in Nov 2024
Business travellers
4 review
4.7/5
Amazing
Posted on Dec 22, 2024
The hotel environment is elegant, and the service Xingyue and Xiao Yang are meticulous. Special thanks to the security guard who was very helpful during the emergency that night.
The breakfast is rich and delicious, the transportation is convenient, the surrounding scenery is good, and there are places to go shopping nearby. The hotel is cost-effective. The only drawback is that the sound insulation is not particularly good.
Original TextTranslated by Google
Response from Property: [Comfortable Mattress] Dear guest, first of all, I am very happy to see that you like the hotel and have a pleasant stay here! Thank you for your affirmation and praise of the hotel's services. The hotel's catering has been strictly selected and considered, with the goal of providing guests with a comfortable and comfortable stay. Your recognition is the greatest support and encouragement for the hotel team. We sincerely look forward to your visit again! , we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Shengfeilisaisi-deluosijialiegesiyangxiu
Hollywood River View Super Double Bed Room (Smart)
Stayed in Nov 2024
Business travellers
3 review
4.8/5
Amazing
Posted on Dec 22, 2024
I was very happy staying at this Smart Hotel this time. The hotel specially upgraded me to a suite for free, and also sent welcome fruits and special snacks. The hotel is on Nanbin Road, and the river view is particularly beautiful! The service staff is also very enthusiastic and warm. It feels great!
Original TextTranslated by Google
Response from Property: 【舒適床墊】尊敬的客人您好,首先非常高興看到您對於酒店的喜愛,並在此有一段愉快的入住經歷!感謝您對酒店服務的肯定及讚許,酒店的餐飲均是經過嚴格甄選及考量,以賓客舒適自在的入住體驗為目標,而您的認可則是對酒店團隊的最大支持和鼓勵。我們衷心期待您的再度光臨!,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Superior Twin Room (Smart)
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 18, 2024
It’s a bit cold in Chongqing now, but the large swaths of ginkgo trees are so beautiful. Walking along the river is so beautiful. The room is clean, comfortable and spacious. The aunt in the guest room greets her with a smile every time she passes by. The noodles in the hotel are super delicious and can be eaten. If you like spicy food, you can try the chef’s special chili, which is super fragrant.
Original TextTranslated by Google
Response from Property: [24-hour gym] Dear guest, thank you for your review of our hotel. We are very glad that you praised the front desk staff. Your praise is our motivation to move forward. We will continue to work hard to create a more comfortable accommodation experience, so that you can get rid of the fatigue of the journey and start again with energy! We look forward to your stay again!
Guest User
Superior Twin Room (Smart)
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 18, 2024
The hotel is very clean and sanitary. The rooms are spacious and bright, and fully intelligent. The hotel also prepared rose tea in winter, which was very warm. Although the hotel is not big, it also has a gym and a laundry room. The stay is very warm and I slept until dawn. Parking is very convenient downstairs. There are also shopping districts near the hotel. It is near Danzishi Old Street, and shopping is very convenient. I will choose this hotel next time I come.
Original TextTranslated by Google
6/9
Response from Property: 【Exquisite Breakfast】Dear guests, Thank you for choosing Holiday Inn Express Chongqing Nanbin Road and taking the time to share your stay experience. We will keep every guest's opinions in mind, and your expectations are the direction of the hotel's heart. Thank you for your support, and we look forward to seeing you again at Holiday Inn Express Chongqing Nanbin Road!
Guest User
Superior Twin Room (Smart)
Stayed in Nov 2024
Other
3 review
5.0/5
Outstanding
Posted on Dec 17, 2024
This hotel is actually near Chang Jia Hui, it's so beautiful. You can see the beautiful scenery on the other side of the Raffles River in 5 minutes from the hotel. It is also very comfortable and quiet to stay. The hotel's front desk staff and the housekeepers are very enthusiastic and proactive. Fruits and snacks are also given upon check-in. The health rose tea in the lobby is particularly memorable. Drinking a cup of hot tea in the cold winter warms my heart! Recommend this Smart Hotel to friends
Original TextTranslated by Google
6/7
Response from Property: 【Smart Xiaodu 3.0】Dear guest, thank you very much for your praise and love for Holiday Inn Express Chongqing Nanbin Road! We are very happy to see your praise for the hotel staff and service. In addition, we have prepared exquisite food and impeccable professional service for you to make your journey perfect. We look forward to you choosing to stay at Holiday Inn Express Chongqing Nanbin Road again!
Guest User
Superior Twin Room (Smart)
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 17, 2024
The night view of this hotel is so beautiful. There are charging stations in the hotel parking garage, which is very convenient. The room has smart devices. The hotel service is very warm, the room is very quiet, especially the bed is very comfortable. The breakfast is worth recommending, very unique, complete in variety, and very healthy
Original TextTranslated by Google
Response from Property: 【Comfortable Mattress】Hello, dear guest, first of all, I am very happy to see that you like the hotel and have a pleasant stay here! Thank you for your affirmation and praise of the hotel service. The hotel's catering has been strictly selected and considered, with the goal of providing guests with a comfortable and comfortable stay experience. Your recognition is the greatest support and encouragement to the hotel team. We sincerely look forward to your visit again! We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
Guest User
Superior Twin Room (Smart)
Stayed in Nov 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Although Chongqing is very cold in winter, the ginkgo leaves on the riverside are falling all over the ground, which is very beautiful. Although staying in this hotel is far away from the hustle and bustle, it is particularly suitable for the scene. The hotel is on the side of Nanbin Road. It feels very comfortable to drink coffee and enjoy the beautiful scenery in the afternoon.
Original TextTranslated by Google
Response from Property: 【24-hour laundry room】Dear guest, thank you for your review of this stay. We are very glad that you are very satisfied with this stay and highly recognized the front desk service. We will continue to provide you with efficient service, clean space and comfortable rooms, so that you can enjoy a better stay experience. Thank you again! We look forward to seeing you again!
Guest User
Superior Twin Room (Smart)
Stayed in Nov 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Hotel facilities: smart, simple and comfortable
Service: The hotel staff are very polite and enthusiastic. When I come back at night, the clothes in the room are folded
Location: convenient and easy to find, with many indoor charging parking spaces
Price: very cost-effective👍
Original TextTranslated by Google
Response from Property: 【Smart Xiaodu 3.0】Dear guest, thank you very much for your praise and love for Holiday Inn Express Chongqing Nanbin Road! We are very happy to see your praise for the hotel staff and service. In addition, we have prepared exquisite food and impeccable professional service for you to make your journey perfect. We look forward to you choosing to stay at Holiday Inn Express Chongqing Nanbin Road again!
Guest User
Superior Twin Room (Smart)
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 15, 2024
A hotel that opened this year, with new facilities and equipment, rich breakfast, especially the unique Chongqing noodles. Walk out of the hotel to check in and take photos at night. The best spot is Changjiahui. Open the photo booth and you will see Raffles Square across the street. It is really beautiful.
Original TextTranslated by Google
Response from Property: 【Quality Breakfast】Dear guest, thank you for your evaluation of our hotel. We are very glad that you have praised the front desk staff. Your praise is our motivation. We will continue to work hard to create a more comfortable accommodation experience, so that you can wipe away the fatigue of the journey and start again with energy! We look forward to your stay again!
Guest User
Superior Twin Room (Smart)
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 14, 2024
It was really nice to book a hotel near my home to receive good friends. The service attitude of the whole hotel is very good and positive. I would like to especially thank the brother at the front desk and the manager on duty for bothering them to buy instant noodles and deliver them to me at night. The room is very high and it is not depressing at all. It is hygienic. Very clean and very satisfied.
Original TextTranslated by Google
Response from Property: [Comfortable Mattress] Dear guest, first of all, I am very happy to see that you like the hotel and have a pleasant stay here! Thank you for your affirmation and praise of the hotel's services. The hotel's catering has been strictly selected and considered, with the goal of providing guests with a comfortable and comfortable stay. Your recognition is the greatest support and encouragement for the hotel team. We sincerely look forward to your visit again! , we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!