Nanjimen Fenghuangtai No. 6, Yuzhong District, Chongqing, ChinaView Hotel Details
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Vienna International Hotel Guest Reviews
4.6/5
Very Good
3371 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(3371)
Positive reviews(3303)
Reviews with photos/video(408)
Convenient location(320)
Friendly front desk staff(270)
Easy to get around(221)
Classy environment(203)
Close to scenic area(173)
Delicious breakfast(154)
Fantastic river view(15)
Luxurious(11)
Negative reviews(68)
Jackson
Superior Double Room
Stayed in Jul 2024
Couples
24 review
5.0/5
Outstanding
Posted on Sep 2, 2024
An excellent hotel Great in all aspects for any Travellers coming to Chongqing, just next to the Shibati (18-steps), white elephant place to the left and other places like Tonyandong, Jiazefei walking street, LeeZiBei train in the building are just 1-2 metro stations away.
Response from Property: Looking at your review, tears welled up in my eyes. Xiaowei really wants to prepare good wine and food to have a long conversation with you. I'm willing to see you again! Flowers bloom all year round, greet guests with a smile! Haha, have you been moved by Xiao Wei's sweet smile! Xiao Wei, we believe that you provide neighborhood service for your family. It's a pleasure to have friends come from afar. If you feel the beauty of Xiao Wei's journey, then come and visit him often
Ottman
Superior Room (2 Beds)
Stayed in Dec 2024
Family
13 review
4.0/5
Very Good
Posted on Jan 21, 2025
I like the location, close to all touristic spots in Chongqing, located in a calm neighborhood. The service is great.
Response from Property: 不知道小維哪裡做的是不是不夠好,所以客官才沒有給五星好評,但是小維還是要告訴客官,小維不僅僅是一家酒店,在小維眼裡您早已是我們小維的家人,所以小維也希望能夠成為客官商旅途中家人,祝您旅途愉快?!麼麼噠
Guest User
Superior Double Room
Stayed in Jan 2025
Solo travellers
10 review
4.5/5
Great
Posted on Feb 26, 2025
Nice and clean hotel. Great location. A bit busy the breakfast room.
Response from Property: Dear guests: Hello! Xiao Wei strongly demands to be praised. Xiao Wei wants to get 5 points of perfect affirmation from you. 5 points is Xiao Wei's eternal pursuit. Xiao Wei feels bitter in her heart, but Xiao Wei doesn't say it. Xiao Wei cries in the corner! I look forward to your visit often and I will try my best to get your 5 points. Xiaowei must work harder
Pistol_stella
Superior Double Room
Stayed in Aug 2023
Business travellers
12 review
5.0/5
Outstanding
Posted on Sep 21, 2023
Very good hotel, clean and staff is friendly.
Response from Property: 謝親對小維的一見鍾情,美麗的時光,不經意間會邂逅誰的眼眸,文字裏泛舟,我們客人都是經過層層把關監督把每個環節都是做到最極致 讓家人滿意 我們的酒店位於解放碑十八梯店,離解放碑人民紀念碑和八一小吃街都是非常方便的 此次與您不期而遇,感謝這份緣分,我們會加倍珍惜,期盼與您下次相見,祝:安好
Guest User
Superior Double Room
Stayed in Nov 2023
Other
2 review
5.0/5
Outstanding
Posted on Dec 30, 2023
This is a very clean hotel
Response from Property: 愛的親小主,非常感謝您的大駕我們解放碑維也納十八梯店,也非常感謝您用寶貴的時間向大家分享了您的入住體驗,您的滿意是我們最大的幸福,希望您一次體驗都能給您帶來美好的入住體驗,無論是雲淡清風還是艷艷高照,不論是在天涯,還是近在眼前,我們都會把最好的祝福送給您,期待您的下次光臨
Guest User
Superior Double Room
Stayed in Nov 2023
Travel with friends
6 review
4.0/5
Very Good
Posted on Feb 7, 2024
Good stay
Response from Property: 親愛的朋友,非常高興能收到您如此的肯定,我們接待的不僅僅是客人,更是來自遠方的朋友,友善,可靠,關懷,周全,都是帶給客人的個性魅力,我們會努力做的越來越好,希望能有機會再次為您服務!
Jiegengdashen
Deluxe Queen Room
Stayed in Mar 2025
Couples
21 review
5.0/5
Outstanding
Posted on Apr 14, 2025
This hotel is great for traveling in this city! The room is super spacious, and you can spread out your suitcases without feeling crowded. After a day of playing, you can lie down on the soft big bed and relax. It is clean and there is no odor in the bathroom. The hotel is in a great location, close to various attractions and convenient for travel. The front desk and cleaning staff are friendly and responsive. There are many delicious food in the nearby snack street, and you can enjoy the local food to your heart's content, which really adds a lot to the trip!
Original TextTranslated by Google
Response from Property: Thank you very much for your feedback! We have been committed to providing every guest with a comfortable, convenient and high-quality experience. Complete facilities, clean and hygienic environment, and warm and thoughtful service are all our goals. Your recognition means a lot to us. We will continue to maintain and continuously improve the quality of our service and look forward to serving you again in the future.
Guest User
Deluxe Queen Room
Stayed in Mar 2025
Family
1 review
4.6/5
Great
Posted on Apr 13, 2025
Very good, the front desk also upgraded to a high floor for free.
Although there is subway construction around, there is no noise and it does not affect.
Right in the Eighteen Ladder Scenic Area, the room can see the river view and the Eighteen Ladders.
Original TextTranslated by Google
Response from Property: Thank you for the review. Is there anything that Xiaowei did not do well enough to get 5 points from the owner? Xiaowei will make some changes. I hope you can give us more suggestions so that we can improve our services and facilities. Our job is to get your 100% satisfaction, which will make us feel that things are meaningful. I look forward to your 5 points when you stay next time.
Anonymous User
Superior Double Room
Stayed in Mar 2025
Travel with friends
5 review
4.5/5
Great
Posted on Apr 12, 2025
The front desk customer service attitude is good, the room service is responsive, and the shower facilities are as good as always~ Great👍🏻
The breakfast is very rich, the service staff cleans up quickly, the chef makes it carefully, and the operation is open👍🏻 Recommended
Original TextTranslated by Google
Response from Property: Thank you for the review. Is there anything that Xiaowei did not do well enough to get 5 points from the owner? Xiaowei will make some changes. I hope you can give us more suggestions so that we can improve our services and facilities. Our job is to get your 100% satisfaction, which will make us feel that things are meaningful. I look forward to your 5 points when you stay next time.
Guest User
Superior Double Room
Stayed in Mar 2025
Other
7 review
4.7/5
Amazing
Posted on Apr 12, 2025
The hotel is right next to the Eighteen Ladders and the subway station, making it very convenient to travel. The front desk lady had a very good service attitude and would remind guests that there would be noise from the municipal construction. She also took the initiative to upgrade my room to a high floor. I didn't hear any loud noise at night. There was some noise when the construction started in the morning, but it didn't have much of an impact and was acceptable. Overall, the stay experience was good.
Original TextTranslated by Google
Response from Property: Your recognition and satisfaction are the greatest encouragement to our work. We will continue to work hard to improve the quality of our service and provide every guest with a better accommodation experience. We look forward to seeing you again!
Guest User
Superior Double Room
Stayed in Mar 2025
Family
7 review
5.0/5
Outstanding
Posted on Apr 9, 2025
The room is clean and the overall feeling is good. The Eighteenth Ladder is just downstairs. It is convenient to visit the surrounding area. It is a good stay experience. It is very close to Jiefangbei, Hongyadong, Kuixing Tower, and Shancheng Trail. The subway at the door is also very convenient. You can transfer to anywhere you want to go.
Original TextTranslated by Google
Response from Property: Dear friend, we are so happy to hear that you had such a great stay! The room is clean and the overall feeling is good, which is what we have been striving for. The Eighteen Ladders is just downstairs, and it is so convenient to travel around. We are also proud that you can easily check in at popular attractions such as Jiefangbei and Hongyadong. The subway transfer at the door is convenient, and it is convenient to go anywhere, which is also a major advantage of our location. We look forward to your next visit, and we will continue to provide you with quality service!
Guest User
Superior Double Room
Stayed in Mar 2025
Couples
8 review
5.0/5
Outstanding
Posted on Apr 11, 2025
Vienna International Hotel is my first choice every time I travel. I also chose this hotel for this trip to Chongqing. It has good facilities, good hygiene and good service attitude. It is worth mentioning that it is located in the old city, with Jiefangbei and Eighteen Ladders right next to it, which is convenient for eating, traveling and buying local fried dough twist, pickled mustard and hot pot ingredients.
Original TextTranslated by Google
Response from Property: Wow, it seems that you really love Vienna International Hotel! The location of this hotel in Chongqing is really amazing, it is convenient for eating, drinking and playing. It sounds like your trip is very worry-free~
YJ_jiaojiaomei
Deluxe Queen Room
Stayed in Mar 2025
Couples
1 review
3.6/5
Posted on Apr 3, 2025
I originally booked a king-size room, and I paid extra to upgrade it to a deluxe king-size room. As a result, I never expected that among so many chain stores in the country, this one was so small. The room was small, and there was no light on the washstand, just a light for the makeup mirror. When I booked, they didn't tell me that the air conditioner couldn't be used, but they told me when I got to the hotel. It was not easy to change hotels at night, and the toilet didn't even have a canopy.
Original TextTranslated by Google
Response from Property: We are very sorry for the bad experience you have brought! We have paid attention to the room facilities problem you reported and are urgently checking and rectifying it. First of all, regarding the small room you mentioned, all the rooms in our hotel are around 20-25 square meters. Regarding the air conditioning problem you mentioned, the air conditioning in the hotel is under maintenance these days, so the air conditioning is indeed not available. I am really sorry. Regarding the ceiling, all the rooms in our hotel are equipped with handheld showers. I am sorry that it did not meet your expectations. The air conditioning has been maintained. Welcome to visit again. Thank you for your supervision!
Guest User
Deluxe Queen Room
Stayed in Feb 2025
Family
5 review
4.5/5
Great
Posted on Apr 9, 2025
The room is nice, with complete facilities, clean and sanitary. The surrounding municipal construction is a bit noisy, so you can wear earplugs to check in. The service is thoughtful, breakfast is provided, and the overall is OK~~
Original TextTranslated by Google
Response from Property: Sir/Madam, thank you for your evaluation of our hotel. We have always been committed to providing guests with a high-quality accommodation experience. Complete room facilities and cleanliness are our basic requirements. Thoughtful service and breakfast are also our service features. We apologize again for the noise caused by the surrounding construction. We will actively communicate and coordinate with relevant departments to minimize the impact of the construction on guests. We look forward to your next stay to experience our better service.
Guest User
Deluxe Queen Room
Stayed in Feb 2025
Other
1 review
5.0/5
Outstanding
Posted on Mar 16, 2025
Hygiene: The room is clean and tidy, the shower and toilet are clean
Service: The front desk lady is very nice. She told me in advance that there might be noise from the road construction outside (although it stopped at night and there was no sound). After I asked for a high floor, I moved to 1702
Environment: The room window can see the night view of Shiba Ti and part of the river view (the river view was found in the morning, but it was a pity that I didn't see it)
Overall: This stay is quite good
Original TextTranslated by Google
Response from Property: Dear friend, I am very happy to receive such affirmation from you. We receive not only guests, but also friends from afar. Friendliness, reliability, care and thoughtfulness are all our personal charms for guests. We will work hard to do better and better, and hope to have the opportunity to serve you again.