NH Collection Köln Mediapark

Everything was great. The location was not the best tbh but it was ok, about 10 min walk to the nearest U bahn. The amenities was a bit limited but fine.

Already again the second stay during this year for us and I still can recommend the hotel. Professional staff during check in at the the reception and nice clean room during our stay. 👍

The room was nice and spacious. We went here in the winter and the heater worked well and it stayed pretty warm. It had everything we needed here and you can request things and services through there website (for free). The hotel also had a sauna and fitness to use for free. We only used the sauna and it was really relaxing. The only downside was that the location wasn’t that optimal for the places we wanted to visit.

I stayed at NH Collection Köln Mediapark for two nights. Reception and the general hotel operation were good, but the room and housekeeping were unacceptable. The bathroom radiator/heater did not work. There were used water bottles and trash left in the room, and they were not removed. Slippers were not placed in the room at all; they only provided them after I specifically asked. The towels were old and worn out. Room cleaning was also not done properly during my stay. In two days, the room was not cleaned. Only the bed was arranged, but the bins were not emptied and the trash was not taken out. The overall quality was below average, and the hotel does not deserve its rating.

Second stay at this hotel. Chosen for parking, lots of space, and easy access. My only gripe is the cost - €25 a day! Rooms clean, beds comfy, coffee pod machine. The bathroom could do with an update, but lovely shower, lots of hot water. Liked incentive of a free drink from bar instead of room cleaning each day, but surely you could stretch to a large beer, rather than 0.2 l?