Royal Lotus Hotel Danang

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Royal Lotus Hotel Danang
Khách sạn Royal Lotus Đà Nẵng
120A Nguyễn Văn Thoại, Bắc Mỹ Phú, Ngũ Hành Sơn, Quan Ngu Hanh Son, Da Nang, Vietnam
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Rooms (36)

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8.5/10
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8.5/10
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Dining (43)

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9.5/10
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10/10
Jiujiu.GY

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Public Areas (17)

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9.5/10
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7.0/10
sharon yoon

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8.5/10
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7.0/10
sharon yoon
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8.5/10
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7.0/10
sharon yoon
Royal Lotus Hotel Danang Rooms Photos
8.5/10
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10/10
Jiujiu.GY

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9.5/10
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7.0/10
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8.5/10
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8.5/10
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Guest Reviews of Royal Lotus Hotel Danang

8.5/10
Very Good
41 review
Verified reviews
Location8.7
Amenities8.4
Service8.6
Cleanliness8.4
Guest User
Superior Room - City View
Stayed in Feb 2024
Travel with friends
22 review
8.5/10
Very Good
Posted on Mar 19, 2024
Check in is 2pm, not 10am as stated on the trip.com itinerary. Why did they ask to see my reservation after I gave them my passport? Is there no database linking that information? It seems that my room was not renovated in 2023 as claimed on trip.com...it felt more like a 2016 room. Whilst the room was clean, the shower pressure was lacking and temperature was difficult to get right. There was a drainage smell coming from the drain. Breakfast was ok but not like the photos 😏 The dining room chair cushions could do with a clean. The gym is good and the pool looks great although I didn't swim. The staff were helpful and friendly.
6/8
Response from Property: Dear Guest,Thank you for sharing your feedback with us regarding your recent stay at Royal Lotus Hotel Danang.We apologize for any inconvenience you experienced during your check-in process and for the discrepancies between the stated check-in time on your Trip.com itinerary and our actual check-in time. We will investigate this matter further to ensure that such discrepancies are addressed and corrected.Regarding your room, we apologize if it did not meet your expectations. While we strive to maintain high standards of cleanliness and comfort, we acknowledge that there may have been some areas that fell short of this. We will address the issues you mentioned regarding the shower pressure, temperature control, drainage smell, and room renovation to ensure that they are promptly resolved.We appreciate your feedback regarding breakfast and the cleanliness of the dining room chairs. Your comments will be shared with our team for improvement.We are glad to hear that you found our gym facilities to be good and that our staff were helpful and friendly during your stay.Once again, we apologize for any inconvenience caused and thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Best regards,
Bhagwan
Stayed in Jun 2023
Travel with friends
4 review
10/10
Outstanding
Posted on Jul 28, 2023
Nice hotel with helpful staff. Good service. Excellent location and easy access to many walking areas. Superb.
Response from Property: Dear Guest,Thank you for your wonderful review. We're thrilled to hear that you found our hotel nice and our staff helpful. It's great to know that you enjoyed the service, excellent location, and easy access to walking areas.We look forward to welcoming you back and providing another superb experience.Best regards,Royal Lotus Hotel Danang.
Guest User
Premium Room - City View
Stayed in Dec 2024
Other
18 review
9.5/10
Amazing
Posted on Feb 6, 2025
The room is large, the breakfast is rich, and during the Spring Festival, you can see the New Year fireworks from the balcony. It is very close to the hotel beach. You can go for a walk every morning and enjoy the changes of the beach.
Original TextTranslated by Google
Response from Property: Dear YAMA****A KAZUKO guest, Thank you for choosing Royal Lotus Hotel Danang and sharing your valuable comments. We are glad that you enjoyed the spacious room and rich breakfast. The view of the Chinese New Year fireworks on the balcony made your stay even more special. The hotel is close to the beach, and being able to enjoy the beach walk every morning also made your trip a pleasant experience. We look forward to the opportunity to provide you with an unforgettable stay again in the future. Sincerely thank you for your support! Sincerely, Royal Lotus Hotel Danang
Jiujiu.GY
Stayed in Aug 2023
Other
4 review
10/10
Outstanding
Posted on Sep 5, 2023
The room is clean and tidy. The hotel staff is friendly and helpful. The breakfast is rich. The infinity pool is great. The most reliable hotel in Vietnam for 5 days. The most satisfying one. Really worth recommending.
Original TextTranslated by Google
Response from Property: 尊敬的客人,非常感謝您對我們酒店的高度評價。我們很高興聽到您對房間的清潔度、熱情的服務、豐富的早餐以及無邊泳池感到滿意。能夠成為您在越南5天行程中最可靠的一家酒店,我們感到非常榮幸。您的推薦是對我們最大的鼓勵,我們期待着再次歡迎您來到Royal Lotus Hotel Danang。真誠的感謝
sharon yoon
Stayed in Jul 2023
Solo travellers
5 review
7.0/10
Posted on Aug 7, 2023
The hotel facilities are comparable to those of large Korean motels. All amenities are available There are many stores right in front of the hotel, including nearby supermarkets, restaurants, massage shops, and coffee, so it's convenient. It's also perfect because it's about a 4-minute walk to the beach.
Original TextTranslated by Google
Response from Property: Hello, thank you for your valuable review of our hotel. We appreciate your comment that the hotel facilities are comparable to those of large Korean motels and your positive evaluation of the various amenities around the hotel. We are glad that you were satisfied with the fact that there are various shops, marts, restaurants, massage shops, and coffee shops right in front of the hotel, and that it is about a 4-minute walk to the beach. We will do our best to provide you with a good experience on your next visit. We look forward to seeing you again. Thank you. Royal Lotus Hotel Danang.
Guest User
Stayed in Apr 2023
Family
4 review
7.0/10
Posted on May 27, 2023
I don't like a lot, not a little. For the price, it's just average, but honestly, it's not great. First, it's old, but apart from the old ones, there is a waiting area with a sofa on each floor, but the air conditioner doesn't work at all, so it's very hot. The second room is very small. It's natural for this price to be this much, but it's still very disappointing. If you go to the morning breakfast buffet restaurant when it is crowded, there are no seats. The day I went, aia insurance planners came to the workshop, but there were no seats at breakfast. Even if this is rarely the case, the expression of the server staff is all dark. Everyone is not expressionless, it is very dark, and the forks and cutlery pallets are not replaced. I just brush it off and then I just put it on top of it. I was watching that too, and I was shocked to see that while cleaning the seat. I put a spoon with other people's food on it and use it, but I shake it off and put a new spoon... No, I don't know if it's a new spoon. fourth. No soundproofing at all. It sounds too good and the problem is closed. The door closer is broken, but it has not been repaired. I went to eat, but when I came back, the door was still open. And the shower head is also sticky, so water leaks. Overall, facility maintenance and management are urgently needed. fifth. Korean group tour. It's a place for package travelers. The bottom line is that the package is just that level. If it's around 50,000 won including breakfast for two people, don't do it otherwise. I did it in the mid-80,000 won range for 3 people, including children, but honestly, it was a bit wasteful. So the good thing is Reception staff are friendly. Maybe it's because the work intensity is better than the restaurant staff, but the expression is alive than the restaurant staff. A 50% discount on drinks from 8:00 to 10:00 in the 1Pip lobby, and the mango smoothie is 350,000 dong. It's 2,000 won with our money, and it's very delicious. In addition to this, it is 50% off, so be sure to try it when you have time. Breakfast half beheaded is very few. This is a very disadvantage, but the taste is so good that it can be an advantage. The egg dishes are delicious. My son seemed to have eaten only 5 fried eggs. Bread was ok too. It's a pity that there are few varieties, but the bread eggs were okay. There is also kimchi, so if you go with ramen, it will be more delicious. I stayed for two days and the stir-fried pork belly on the first day was good. .Otherwise, the pool is a little on the small side. It's hot, so I can't use it during the day, and I use it in the morning and evening. It's an ocean view, but it's a bit disappointing that the building in front of it covers it, but it's okay. If you want to see the sunrise, you have to wake up at 5 am to see it. The bottom line is that it's okay if it's 50,000 won, but it's a city view price, not an ocean view... First of all, it's a group hotel, so it's good to make a reservation with this in mind.
Original TextTranslated by Google
Response from Property: Hello, thank you for your valuable feedback. We sincerely apologize for the inconvenience. First of all, we deeply understand the problems with the air conditioning and soundproofing in the room, and the crowdedness and service of the breakfast buffet. We will actively work to improve these issues. In particular, we will immediately review and correct the issues with the air conditioning and door closer, and the attitude of the cleaning and serving staff. We will also do our best to improve the quality and service of breakfast. Thank you for your kind service of the reception staff and your compliments on the taste of the mango smoothie. This positive feedback is a great encouragement to us. Once again, we apologize for the inconvenience and will strive to provide you with a more satisfactory experience with improved services in the future. Thank you for your valuable feedback and we look forward to providing you with a better service on your next visit. Thank you. Royal Lotus Hotel Danang.