Shanshui S Hotel (Zhongshan Square, Dalian Railway Station) Reviews
Shanshui S Hotel (Zhongshan Square, Dalian Railway Station)
No.33 Fengguang Street, Xigang District, Dalian, Liaoning, ChinaView Hotel Details
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Guest Reviews of Shanshui S Hotel (Zhongshan Square, Dalian Railway Station)
9.4/10
Outstanding
1071 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.3
Service9.5
Cleanliness9.3
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All reviews(1071)
Positive reviews(1039)
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Awesome amenities(195)
Friendly front desk staff(127)
Easy to get around(74)
Large rooms(59)
Perfect for business trips(37)
Convenient for shopping(32)
Close to metro(21)
Has facilities for children(8)
Negative reviews(32)
Tetiana
Shanshui Superior Double Bed Room (Washing Machine + Smart Toilet + Mini Fridge)
Stayed in Jun 2024
Family
1 review
10.0/10
Outstanding
Posted on Jul 26, 2024
Our room was upgraded at the reception to Suit Room for free because we traveled with kids. The hotel is very nice, the design of room is cozy and relaxing. The stuff is really friendly, there was manager who spoke in English very well. He was professional and very kind. He made our stay comfortable. Chinese breakfast could be improved and include some European dishes.
Response from Property: Dear guests, hello! We truly appreciate your honest review and trust in Shanshui S Hotel, Dalian. Shanshui S Hotel is a mid-range business chain hotel under the Shanshui Hotel Group of China Youth Travel Service. We uphold the principle of customer service above all and strive for perfect personalized service. The hotel is equipped with automatic washing machines and intelligent toilets, etc., to make it convenient for guests to travel and conduct business. We constantly listen to positive feedback from our guests and strive to improve our services so that every guest can feel at home and experience the feeling of a home away from home. We look forward to meeting you again at Shanshui!
Bruce K
Shanshui Business Suite (Washing Machine + Smart Toilet + Mini Fridge)
Stayed in Nov 2023
Couples
6 review
10.0/10
Outstanding
Posted on Jan 8, 2024
We really enjoyed our stay at this hotel. The room was quaint with a very comfortable bed. Front desk were very accommodating, spoke some English to my benefit and helped us with everything. Housekeeping was considerate and cleaned room daily. Had breakfast daily and they offered a nice variety of food. It was enough to satisfy for the morning. We even left for a short trip to Shanghai and returned to the same hotel for a few more days. Staff held our excess luggage until we returned which was awesome. Some nice authentic restaurants nearby made it all a great experience. Thank you.
Response from Property: Dear Guest, Thanks for you staying with us and really happpy to hear your good comments to us! Dalian Shanshui S Hotel is a chain hotel all over the country, it was opened since from 2018, and we had 144 rooms and all well quiped with all in one wash machine and washlet toilet , hanging ironing facility, we have 24 hous reception and Duty Manger standby and provide professional service to all guests. we are welcoming all over the world and looking forworading to seeing you again in Dalian!
Keith
Shanshui Superior Double Bed Room (Washing Machine + Smart Toilet + Mini Fridge)
Stayed in Apr 2023
Couples
1 review
10.0/10
Outstanding
Posted on Jun 16, 2023
We stayed at this excellent hotel for three nights during our first visit to Dalian in May. The room was very clean and had some very useful amenities such as a refrigerator, clothes washer and a bidet toilet. It was very convenient to wash our clothes and save money.
The staff was very helpful and kind. Mr. Chen helped me find an excellent Thai massage spa (Tai Baba) nearby and helped us get taxis. We are especially grateful to the manager Mr. Leon. He left his busy post at the front desk and walked with me several blocks to get medicine for my wife who was briefly ill.
We opted for the Chinese breakfast all three days and it was very good. However, the western food selection was limited. That was not a problem for us because the Chinese food was delicious. We are from the USA.
Mr. Leon recommended an excellent Japanese restaurant (Konoha or Jiuye) with a huge menu selection in the same building. We ate there twice and there was a waitress who spoke fluent Japanese. There are many Japanese restaurants in close walking distance to the hotel. Also, the hotel is located near a shopping mall with a huge food court on the top floor. We recommend Chinese and foreigners to stay at the Shan Shui S Hotel when visiting Dalian. It made our trip to the beautiful, friendly city of Dalian memorable.
Response from Property: Dear guest, hello! Thank you very much for your trust and support in our hotel and Shanshui Hotel! All of our rooms are equipped with fully automatic washing machines, intelligent toilets, electric curtains, and the hotel is located in a superior location, adjacent to the Baiweinian Shopping Center, Labor Park, and Children's Hospital. The transportation is convenient, making it a great place for your business and travel! We are also constantly improving and improving our services to make every guest stay comfortable and enjoyable! Looking forward to meeting you again in Dalian Shanshui!
POONGWON
Shanshui Superior Double Bed Room (Washing Machine + Smart Toilet + Mini Fridge)
Stayed in Mar 2023
Business travellers
6 review
8.5/10
Very Good
Posted on Apr 14, 2023
Comfortable bed, clean room and good service.
Response from Property: Dear Guest, Thanks for you staying with us! it's our honor to serving you and provide good service to you , our hotel is Managed by CYTS Shanshui Hotel Management company, we are aiming good qulity and service to every traveling and buisness guests, the room equiped with all in one washing machine and washlet and auto curtain, we aslo provide chinese-western buffet breakfast to our guests, hope every guests had a good experience in Dalian Shanshui S hotel, See you in the next time and have a nice life and work!
Luca Manca
Shanshui Superior Double Bed Room (Washing Machine + Smart Toilet + Mini Fridge)
Stayed in Jan 2023
Business travellers
28 review
8.0/10
Very Good
Posted on Feb 24, 2023
Nice hotel good position. Breakfast to be improved.
Response from Property: Dear Guest! Thanks for your valuable advice and comments, we will keep improving our service to satisfy every guests, our hotel was a chain business hotel and provide mordern facility and good quality bed linen, we have wash machine and washlet bathroom , good loaction with shopping malls and Labor Park nearby .we look forward to seeing you again in Dalian Shanshui S hotel!
Adventure awaits
Shanshui Superior Double Bed Room (Washing Machine + Smart Toilet + Mini Fridge)
Stayed in Jan 2023
Couples
14 review
8.0/10
Very Good
Posted on Feb 13, 2023
It was a really nice place.
Response from Property: Dear Guests, Thank you for your staying with us and choosing Dalian Shanshui S hotel, your comments are valuable for us to keep improving our service standards and facilities upgrated. Our management really concern every guest's comments and advices. if you have any inquiries about our facilty and service , please feel free to cotnact our 24 hours Reception and Assistant Manager .Looking forward to seeing you next time and thanks again for staying with us!
Guest User
Shanshui Family Suite (Washing Machine + Smart Toilet + Mini Fridge)
Stayed in Mar 2025
Family
1 review
10.0/10
Outstanding
Posted on Apr 28, 2025
It was great. We arrived very early on the first day and checked in early at 8 o'clock. The house was very clean. The family room was cutely decorated and there was a small living room, which was perfect for the whole family to eat, chat and eat seafood together. 6 bottles of water were delivered every day and the house was clean.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your support and recognition of Dalian Shanshui Hotel! Xiao S is very happy to receive the praise again. Today's busy day is very worthwhile. Dalian Shanshui S Hotel is a business chain hotel. The hotel provides complete equipment and facilities for business and tourist guests and provides professional services. I look forward to meeting you again at Dalian Shanshui S Hotel!
Guest User
Shanshui Superior Double Bed Room (Washing Machine + Smart Toilet + Mini Fridge)
Stayed in Mar 2025
Business travellers
66 review
10.0/10
Outstanding
Posted on Apr 23, 2025
Facilities: Not bad
Hygiene: Clean
Service: Very good, free breakfast, rich breakfast,
The front desk guy was attentive and enthusiastic
Thoughtful reminder service, I will patronize next time. . . .
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Dalian Shanshui S Hotel. We are a national business hotel chain brand, committed to creating the best service for every guest staying at Shanshui. The hotel room design always insists on adapting to all business trips and travel considerations. The professional service team provides you with quality service. Thank you for your strong support and affirmation. We will continue to improve and enhance our personalized service, so that every guest staying at Shanshui Hotel will leave a good memory! I wish you all the best in your work and life! Welcome to stay at Dalian Shanshui again!
Yunduoduo7788
Shanshui Japanese Style Twin Room (Washing Machine + Smart Toilet + Mini Fridge)
Stayed in Feb 2025
Family
2 review
10.0/10
Outstanding
Posted on Apr 11, 2025
This trip was very happy. Thank you for the hotel's cost-effective experience. The environment was as good as expected. The service attitude made me and my elders feel particularly warm. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Dalian Shanshui S Hotel. We are a national business hotel chain brand, committed to creating the best service for every guest staying at Shanshui. The hotel room design always insists on adapting to all business trips and travel considerations. The professional service team provides you with quality service. Thank you for your strong support and affirmation. We will continue to improve and enhance our personalized service, so that every guest staying at Shanshui Hotel will leave a good memory! I wish you all the best in your work and life! Welcome to stay at Dalian Shanshui again!
Guest User
Shanshui Superior Twin Room (Washing Machine + Smart Toilet + Mini Fridge)
Stayed in Jan 2025
Family
52 review
10.0/10
Outstanding
Posted on Feb 23, 2025
Very good hotel, very rich breakfast, also upgraded to a suite, the children are very happy, the air conditioning is sufficient, there are fragrant ramen nearby, the room has a hanging iron and a small washing machine, very convenient
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Dalian Shanshui S Hotel. We are a national business hotel chain brand, committed to creating the best service for every guest staying at Shanshui. The hotel room design always insists on adapting to all business trips and travel considerations. The professional service team provides you with quality service. Thank you for your strong support and affirmation. We will continue to improve and enhance our personalized service, so that every guest staying at Shanshui Hotel will leave a good memory! I wish you all the best in your work and life! Welcome to stay at Dalian Shanshui again!
Guest User
Shanshui Family Suite (Washing Machine + Smart Toilet + Mini Fridge)
Stayed in Dec 2024
Family
4 review
10.0/10
Outstanding
Posted on Feb 3, 2025
The room is clean and tidy. The air conditioner is turned on as soon as you enter the room. The room is warm. There is a smart toilet, a washing machine, and a children's slide. The front desk delivered slippers in a timely manner. I will come again if I have the chance.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Dalian Shanshui S Hotel. We are a national business hotel chain brand, committed to creating the best service for every guest staying at Shanshui. The hotel room design always insists on adapting to all business trips and travel considerations. The professional service team provides you with quality service. Thank you for your strong support and affirmation. We will continue to improve and enhance our personalized service, so that every guest staying at Shanshui Hotel will leave a good memory! I wish you all the best in your work and life! Welcome to stay at Dalian Shanshui again!
Rouguigui
Shanshui Superior Double Bed Room (Washing Machine + Smart Toilet + Mini Fridge)
Stayed in Dec 2024
Couples
4 review
10.0/10
Outstanding
Posted on Feb 1, 2025
Five-star reviews. During the off-season of the Spring Festival in Dalian, there are not many people and the hotel is easy to book. It is very comfortable and convenient to stay. There is a Japanese street next to it. There are many delicious foods nearby. . Satisfied 👍
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Dalian Shanshui S Hotel. We are a national business hotel chain brand, committed to creating the best service for every guest staying at Shanshui. The hotel room design always insists on adapting to all business trips and travel considerations. The professional service team provides you with quality service. Thank you for your strong support and affirmation. We will continue to improve and enhance our personalized service, so that every guest staying at Shanshui Hotel will leave a good memory! I wish you all the best in your work and life! Welcome to stay at Dalian Shanshui again!
Guest User
Shanshui Superior Double Bed Room (Washing Machine + Smart Toilet + Mini Fridge)
Stayed in Dec 2024
Solo travellers
16 review
10.0/10
Outstanding
Posted on Jan 9, 2025
Facilities: Comprehensive facilities, very comfortable mattress, washing machine and ironing machine, you can ask for laundry detergent at the front desk, very considerate; hot water heats up quickly, the sink is large enough; fully automatic toilet; shampoo, shower gel and conditioner are available
Hygiene: Hygiene is in place, disinfectant wipes are arranged next to the toilet, which makes people feel at ease; but the chair at the head of the bed needs to be wiped again, as some plush seems to be stuck on it
Environment: It is a five-minute walk to the 129 subway station nearby, which is very convenient to go anywhere; quiet and comfortable without being disturbed
Service: The service is in place. I called in the morning to inform that the hotel lobby is under renovation and I need to go to the designated room to handle it, and the customer service answered the phone very quickly
In general, it is recommended to stay, and the off-season is very cost-effective
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Dalian Shanshui S Hotel. We are a national business hotel chain brand, committed to creating the best service for every guest staying at Shanshui. The hotel room design always insists on adapting to all business trips and travel considerations. The professional service team provides you with quality service. Thank you for your strong support and affirmation. We will continue to improve and enhance our personalized service, so that every guest staying at Shanshui Hotel will leave a good memory! I wish you all the best in your work and life! Welcome to stay at Dalian Shanshui again!
Hulimeimao
Shanshui Superior Twin Room (Washing Machine + Smart Toilet + Mini Fridge)
Stayed in Nov 2024
Couples
4 review
10.0/10
Outstanding
Posted on Jan 4, 2025
Dalian Shanshui S Hotel, the warm protection of lost and recovered
Not long ago, I came to Dalian for a business trip and chose Shanshui S Hotel. The hotel is conveniently located, the rooms are clean, and the facilities are very new. From the moment I checked in, I left a good impression.
After checking out and returning, I was shocked to find that the hard drive containing important project data was missing, and the whole person instantly fell into extreme anxiety. Those data are related to the key progress of the project, and the consequences of losing them are disastrous.
In a panic, I quickly contacted the hotel. On the other end of the phone, the voice of the front desk guy was calm and kind. He patiently listened to my story, gently comforted me not to worry, and carefully asked for details. After hanging up the phone, I was still uneasy, but I could only wait anxiously.
Unexpectedly, not long after, the front desk guy called back to inform me that the hard drive was found! It turned out that the cleaning lady found it when cleaning the room and handed it in in time. The guy not only confirmed the characteristics of the hard drive with me in detail, but also kindly helped me check whether the data was complete. Knowing that the data was complete, my hanging heart finally fell to the ground.
The guy also carefully arranged a courier for me and sent the hard drive back safely. This serious and responsible attitude touched me deeply.
This experience made Shanshui S Hotel soar in my heart. The hotel not only has excellent hardware conditions, but also impeccable service. The professional enthusiasm of the guy at the front desk, every detail shows the hotel's care for guests. Shanshui S Hotel will definitely be my first choice when I come to Dalian in the future, and I will also warmly recommend it to everyone around me!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your sincere comments and trust in Dalian Shanshui S Hotel. Dalian Shanshui S Hotel is a mid-range business hotel chain under the CYTS Shanshui Hotel Group. We uphold the concept of customer service first and pursue perfect personalized service. The hotel is equipped with fully automatic washing machines and smart toilets to facilitate guests on business trips and travel. We are constantly listening to guests' positive feedback to make our service better and better, so that every guest feels at home and feels like home away from home! Looking forward to meeting you again in Shanshui!
Guest User
Shanshui Business Suite (Washing Machine + Smart Toilet + Mini Fridge)
Stayed in Nov 2024
Travel with friends
35 review
8.5/10
Very Good
Posted on Feb 18, 2025
The day I went there, the water pipe was broken and yellow water kept coming out. It might not be the hotel's problem, but it really affected the stay experience. The front desk was also actively solving the problem and took a lot of water for washing, so the service is five stars, but you still need to understand the pipeline restoration situation in advance and let me know in advance
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are very sorry to bring you unsatisfactory expectations during your stay! We have truthfully fed back to the management about your true feelings during your stay in the hotel, and we have taken relevant measures and implementation plans to improve and enhance. The hotel has a 24-hour front desk and a duty manager to answer and solve any reasonable concerns and needs of your stay around the clock. We are also constantly collecting more loyal and valuable opinions from guests to make full preparations and improve the quality for the future development of our CYTS Shanshui Group. Dalian Shanshui S Hotel is a national chain hotel brand under CYTS. The hotel is equipped with fully automatic washing machines, hanging irons, smart toilets and smart window control systems, which will bring you a different experience for your business trips and travels. We look forward to your visit to Dalian Shanshui again! I wish you a smooth life and work!