Atour X Hotel Dalian Xi'an Road Subway Station

It was a nice place, they provided water every day which was convenient, and the location was good and close to the shopping mall.

The room is very clean, well maintained, and the service quality is high. The environment is beautiful, the soundproofing is very good, and the front desk lady is very enthusiastic. I came here with my partner, and I will give priority to this hotel next time I come to Dalian. The location is very good, convenient for travel, the surrounding area is lively, and there are many things to do.

The hotel is in a good location. It is diagonally opposite Xi'an Road Subway Station. It is convenient to get in and out. The room is clean and comfortable. It also provides late night snacks at night. It is very cost-effective. I will stay here next time.

Atour is pretty good, but the girl with the ponytail at the front desk has a very bad service attitude. When I checked out, I said I broke a glass while washing up. She said she would have to pay 20 yuan. I said I didn’t want to pay. She said she wouldn’t pay if she didn’t want to. Then she became impatient and looked down on her the whole time. Is this how Atour handles things? Your rule is that if a hotel room that costs more than 500 yuan a night breaks a toilet cup, you will be compensated 20 yuan? Then give the front desk the right to decide whether to compensate or not. After the front desk makes the decision, can they show their faces to the guests? Including storing and retrieving luggage in the back, the girl at the front desk had a very bad attitude. When the guests took the initiative to say thank you, she ignored them. Worst experience staying at Atour. Very disappointing.