Kyriad Hotel

Kyriad Hotel Reviews

Kyriad Hotel

Hongcheng Road 501-3, Xinzhaizi Street, Ganjingzi District, Dalian, Liaoning, ChinaView Hotel Details
Kyriad Hotel
Kyriad HotelKyriad HotelKyriad Hotel
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Guest Reviews of Kyriad Hotel

9.5/10
Outstanding
1221 review
Verified reviews
Location9.5
Amenities9.5
Service9.5
Cleanliness9.5
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All reviews(1221)
Positive reviews(1199)
Reviews with photos/video(178)
Classy environment(132)
Easy to get around(93)
Offers pick-up/drop-offs(84)
Close to airport(73)
Friendly front desk staff(72)
Large rooms(57)
Perfect for business trips(43)
Has rooms for families(6)
Negative reviews(22)
Guest User
Mini Room - 1-Room (2 Beds) (1 Living Room, Living Room)
Stayed in Mar 2025
Couples
3 review
9.5/10
Amazing
Posted on Apr 25, 2025
Great place to stay when visiting DPU and it's near the airport. The loft room is great, but could use a fridge and microwave.
Response from Property: Hello! We are really sorry for the bad experience you had during your stay. Xiaokai sincerely apologizes to you. For the questions you raised, Xiaokai is the Kailiyad (Dalian Airport Branch) (^U^)ノ~ It is about 10 kilometers from the city center, about 30 minutes by car, and 5 kilometers from the airport, about 15 minutes by car. It is very close to the airport! Looking forward to your visit again and wish you a happy life!
Ezizmuhammet Saryyev
Enjoyable Double Bed Room (Memory Pillow + Xiao Kai Voice Control + Large Screen TV With Projection + Business Desk)
Stayed in Jun 2024
Business travellers
17 review
7.5/10
Posted on Jul 7, 2024
Came late night. Reception attitude was good kind, asked twice for nonsmoking room, twice confirmed. Still gave me smoking room, room was clean but very heavy smoke smell.
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Wolfgang
Enjoyable Double Bed Room (Memory Pillow + Xiao Kai Voice Control + Large Screen TV With Projection + Business Desk)
Stayed in Jul 2023
Business travellers
92 review
6.0/10
Posted on Aug 26, 2023
I can’t recommend this hotel! Hairs in the bathroom, the shower is a disaster (Almost no water when showering that also didn't run out), breakfast restaurant too small, people had to wait in line at 7am, the tea buffet is a joke, and the shuttle service is only every 2 hours
Response from Property: ear guests, thank you for your comments on the hotel! We deeply regret your experience during your stay in the hotel. Your valuable opinion is very important to us, regarding your feedback of health problems, we attach great importance to, has informed the relevant departments to rectify, looking forward to your supervision! Thank you again!
GoldenWeek family
Mini Room - 1-Room (2 Beds) (1 Living Room, Living Room)
Stayed in Jul 2023
Travel with friends
5 review
6.0/10
Posted on Aug 7, 2023
The room was spacious. The bed excellent. Cleanliness could be better though.....and the shower was leaking, turning the bathroom into kind of swimming pool. English at reception could be better (no expectation it would be perfect!), breakfast was ok....being non-Chinese, a larger variety of coffee (only espresso available) would be great. I would visit the hotel again.
Response from Property: Dear guests, thank you for your comments on the hotel! We deeply regret your experience during your stay in the hotel. Your valuable opinion is very important to us, regarding your feedback of health problems, we attach great importance to, has informed the relevant departments to rectify, looking forward to your supervision! Thank you again!
Enrique Isaac
Mini Room - 1-Room (2 Beds) (1 Living Room, Living Room)
Stayed in Jul 2023
Family
14 review
8.5/10
Very Good
Posted on Aug 6, 2023
Recommended for families, friendly with kids and they have waffle for breakfast!! Close to the airport and restaurants just out side! Very big rooms of two floors!
Response from Property: Thank you very much for your recognition of Kerry Hotel, our service satisfaction, knowledge is the shadow of hard work, sweat is the mirror of hard work. John Keats reminds himself here that they will continue to do their best to make every guest feel at home in Kariad and come back often! Let me tell you, we are mainly a 5 star experience with a 2 star price. Have a nice day.
Guest User
Enjoyable Twin Room (Memory Pillow + Xiao Kai Voice Control + Large Screen TV With Projection + Business Desk)
Stayed in Jul 2023
Other
2 review
8.5/10
Very Good
Posted on Aug 7, 2023
Totally happy with this Hotel. Free parking and free late checkout possible.
Response from Property: Thank you for choosing kev and sharing your pleasant stay experience. Thank you for taking the time to comment on Kev. Looking forward to coming again, I wish you a pleasant trip!
Guest User
Exceptional Double Bed Room (Memory Pillow + Xiao Kai Voice Control + Large Screen TV With Projection + Business Desk)
Stayed in May 2024
Business travellers
3 review
10.0/10
Outstanding
Posted on Aug 7, 2024
very good
Response from Property: 遙遠的問候,隨着那縷縷清風,温暖在彼此心頭,美麗的瞬間,在綿綿情誼中化為永久。願快樂的心舟,總在追隨您左右,您的滿意是我們前進的動力。
louis1983
Enjoyable Double Bed Room (Memory Pillow + Xiao Kai Voice Control + Large Screen TV With Projection + Business Desk)
Stayed in Mar 2025
Solo travellers
8 review
10.0/10
Outstanding
Posted on May 2, 2025
I have stayed here many times and I am always satisfied. The facilities are complete, the environment is clean and tidy, the service staff is friendly, the room is very quiet, and the facilities are very smart. The laundry and drying facilities are complete.
Original TextTranslated by Google
Response from Property: 遙遠的問候,隨着那縷縷清風,温暖在彼此心頭,美麗的瞬間,在綿綿情誼中化為永久。願快樂的心舟,總在追隨您左右,您的滿意是我們前進的動力
Guest User
Exceptional Double Bed Room (Memory Pillow + Xiao Kai Voice Control + Large Screen TV With Projection + Business Desk)
Stayed in Feb 2025
Business travellers
4 review
10.0/10
Outstanding
Posted on Mar 29, 2025
The room is clean and the service is great!
Original TextTranslated by Google
Response from Property: Greetings from afar, along with the breeze, warm each other's hearts, beautiful moments, become permanent in the everlasting friendship. May the happy heart boat always follow you, your satisfaction is the driving force for our progress.
Guest User
Exceptional Double Bed Room (Memory Pillow + Xiao Kai Voice Control + Large Screen TV With Projection + Business Desk)
Stayed in Nov 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Dec 12, 2024
I came to the north from the south to travel. The room was really awesome. The heating was so comfortable, better than I expected. Everything in the room was smart. I liked the smart toilet inside, hahaha, it exceeded my expectations.
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of the Kyriad Hotel and your satisfaction with our service. Knowledge is the shadow of diligence and sweat is the mirror of diligence. We remind ourselves all the time that every user who comes to the Kyriad Hotel can feel the warmth and comfort of returning to another home. We will continue to work hard to do better and better. Please remember to come often! Let me tell you a secret. Our main feature is the 5-star experience at the 2-star price. I wish you happiness in the future.
Guest User
Enjoyable Double Bed Room (Memory Pillow + Xiao Kai Voice Control + Large Screen TV With Projection + Business Desk)
Stayed in Apr 2025
Couples
1 review
10.0/10
Outstanding
Posted on May 20, 2025
The room was very clean and comfortable. The room was large. I will stay here again next time. There was also a small robot to help deliver things. The front desk was also very patient to help solve various problems. I had a very happy stay.
Original TextTranslated by Google
Response from Property: 遙遠的問候,隨着那縷縷清風,温暖在彼此心頭,美麗的瞬間,在綿綿情誼中化為永久。願快樂的心舟,總在追隨您左右,您的滿意是我們前進的動力
Guest User
Enjoyable Double Bed Room (Memory Pillow + Xiao Kai Voice Control + Large Screen TV With Projection + Business Desk)
Stayed in Oct 2024
Business travellers
1 review
10.0/10
Outstanding
Posted on Nov 16, 2024
Very good hotel, I stayed here for the second time on a business trip. The environment is very good and the hygiene is good. There is also laundry service, which is very convenient for business trips. The sound insulation is also good. Although the rooms facing the street can hear the sound of traffic and airplanes, it basically disappears when it's time to go to bed and does not affect sleep much. The pillows are very comfortable, the TV can project a high-definition screen, and there is airport pick-up service.
Original TextTranslated by Google
Response from Property: Greetings from afar, along with the breeze, warm each other's hearts, beautiful moments, become permanent in the everlasting friendship. May the happy heart boat always follow you, your satisfaction is the driving force for our progress.
Guest User
Enjoyable Double Bed Room (Memory Pillow + Xiao Kai Voice Control + Large Screen TV With Projection + Business Desk)
Stayed in Oct 2024
Business travellers
3 review
10.0/10
Outstanding
Posted on Nov 16, 2024
The hotel is decorated in a high-end atmosphere. The bedding in the room is clean and comfortable. The bathroom is separated into dry and wet areas. The front desk service is also very good. The price is not expensive. It is worth buying.
Original TextTranslated by Google
Response from Property: Dear little master~ Thank you for your affirmation, your affirmation is the greatest support for us! Xiaokai is honored to receive your full praise, and the feeling in my heart is sweeter than tasting honey. Xiaokai will continue to maintain high-quality service~ Thank you for sharing this love with everyone. Satisfaction is just the starting point. At Kyriad, we believe that guests are friends, so we are particularly concerned about everything in your stay. Xiaokai will definitely show you a better self and stay by your side. Xiaokai is motivated to serve every family member and looks forward to your coming home often.
Guest User
Enjoyable Double Bed Room (Memory Pillow + Xiao Kai Voice Control + Large Screen TV With Projection + Business Desk)
Stayed in Apr 2025
Travel with friends
12 review
10.0/10
Outstanding
Posted on May 6, 2025
Not bad, good location, reasonable price, style is similar to Xi'an and Atour Hotel, the room is spacious, the front desk is very enthusiastic, and the morning is quite satisfactory.
Original TextTranslated by Google
Response from Property: 遙遠的問候,隨着那縷縷清風,温暖在彼此心頭,美麗的瞬間,在綿綿情誼中化為永久。願快樂的心舟,總在追隨您左右,您的滿意是我們前進的動力
Guest User
Enjoyable Double Bed Room (Memory Pillow + Xiao Kai Voice Control + Large Screen TV With Projection + Business Desk)
Stayed in Sep 2024
Couples
6 review
3.7/10
Posted on Oct 7, 2024
When the clothes were put into the washing machine, the underwear and socks were separated, but the hotel put them together to dry. And I put them in the washing machine last night, but they were still not dried at noon today. Two pieces of underwear were damaged. I usually put them in the washing machine at home, and they have never been damaged. The itinerary was completely disrupted. The flight was at 4 pm, and I didn’t have any fun in Dalian, and I didn’t meet my classmates. Although the manager refunded 100 yuan, it couldn’t compensate for the completely disrupted plan, no time to eat lunch, no fun in Dalian, no meeting with classmates, and the underwear was damaged... We made an appointment for the airport drop-off at 2:00 pm. The manager said that we could arrange a separate time, but the front desk asked us to rush back. We took a taxi back and arrived at 13:55, but the driver urged us. Please, I am always on time, you delayed my trip, OK? Smart Xiaokai didn’t respond for a while this morning. There was an unknown red mark on the back of the pillow. There were no bath slippers. The toilet flushed very noisily. The soy milk for breakfast tastes weird. ... In general, except for the good service attitude of the general manager, there are many other areas that need improvement! Please, you are Kyriad, don't degenerate, okay?
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are really sorry for the bad experience you had during your stay. For the questions you raised, 1. Our laundry room has a reminder that underwear and other personal items are not recommended to use public washing machines for your safety; 2. And your underwear has been used for a long time and has pilling; 3. You put it in the public washing machine and did not notify the staff to help you take it out. After washing, it took up a long time for the washing machine. The next guest who needed to use the washing machine put it in the dryer, but the guest did not help you dry it; Regarding the issue of airport pick-up and drop-off, because there are other guests taking the bus together, the bus will depart on time. We reminded you 5 minutes in advance that we will not wait for you if you are late, and we are also afraid that you will not arrive after the time is up, which will cause inconvenience to you after the departure, and it is not good to let other guests wait for you together; I apologize to you again for the problems you encountered during your stay. Xiaokai is 13 minutes away from Zhoushuizi Airport by car, and there is free airport pick-up and drop-off. We look forward to your visit again and wish you a happy life!