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Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(813)
Positive reviews(795)
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Classy environment(112)
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Perfect for business trips(19)
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Negative reviews(18)
Wolfgang
Mini Business Room (Double bed) (Tv, desk)
Stayed in Aug 2023
Business travellers
96 review
3.0/5
Posted on Aug 27, 2023
I can’t recommend this hotel! Hairs in the bathroom, the shower is a disaster (Almost no water when showering that also didn't run out), breakfast restaurant too small, people had to wait in line at 7am, the tea buffet is a joke, and the shuttle service is only every 2 hours
Response from Property: ear guests, thank you for your comments on the hotel! We deeply regret your experience during your stay in the hotel. Your valuable opinion is very important to us, regarding your feedback of health problems, we attach great importance to, has informed the relevant departments to rectify, looking forward to your supervision! Thank you again!
GoldenWeek family
Mini Room - 1-Room (2 beds) (1 living room, living room)
Stayed in Aug 2023
Friends
3 review
3.0/5
Posted on Aug 7, 2023
The room was spacious. The bed excellent. Cleanliness could be better though.....and the shower was leaking, turning the bathroom into kind of swimming pool.
English at reception could be better (no expectation it would be perfect!), breakfast was ok....being non-Chinese, a larger variety of coffee (only espresso available) would be great.
I would visit the hotel again.
Response from Property: Dear guests, thank you for your comments on the hotel! We deeply regret your experience during your stay in the hotel. Your valuable opinion is very important to us, regarding your feedback of health problems, we attach great importance to, has informed the relevant departments to rectify, looking forward to your supervision! Thank you again!
Enrique Isaac
Mini Room - 1-Room (2 beds) (1 living room, living room)
Stayed in Aug 2023
Family
9 review
4.2/5
Very Good
Posted on Aug 6, 2023
Recommended for families, friendly with kids and they have waffle for breakfast!! Close to the airport and restaurants just out side! Very big rooms of two floors!
Response from Property: Thank you very much for your recognition of Kerry Hotel, our service satisfaction, knowledge is the shadow of hard work, sweat is the mirror of hard work. John Keats reminds himself here that they will continue to do their best to make every guest feel at home in Kariad and come back often! Let me tell you, we are mainly a 5 star experience with a 2 star price. Have a nice day.
Luca Manca
Mini Business Room (Double bed) (Tv, desk)
Stayed in Feb 2024
Business travellers
17 review
3.7/5
Posted on Mar 1, 2024
Nice hotel clean and personnel polite
Response from Property: Distant Greetings, with the wisps of breeze, warmth in each other's hearts, the beautiful moment, in the endless friendship into a permanent. Wish Happy Heart Boat, always follow you around, your satisfaction is our driving force.
Guest User
Mini Business Room (2 beds) (Tv, desk)
Stayed in Aug 2023
Other
1 review
4.2/5
Very Good
Posted on Aug 7, 2023
Totally happy with this Hotel. Free parking and free late checkout possible.
Response from Property: Thank you for choosing kev and sharing your pleasant stay experience. Thank you for taking the time to comment on Kev. Looking forward to coming again, I wish you a pleasant trip!
Guest User
Stayed in Jul 2023
Business travellers
22 review
1.0/5
Posted on Jul 13, 2023
1. The wedding room that was arranged before did not pick up anything. I was shocked when I entered the door. The first impression was not good, and when the air conditioner was blowing, there would be moving black shadows falling on the table, which was a little weird
2. There are sundries in the drawer and I don’t know how to clean them
3. Pillowcases and sheets are damaged to varying degrees
4. The stains on the ground have not been cleaned up. I tried to wipe it with paper, and it can be wiped off, so I really didn’t do a good job of hygiene.
5. The towels and bath towels are still in use after they are hardened. I am really convinced!
Original TextTranslated by Google
Response from Property: Dear guest, hello, I am really sorry to bring you a bad experience, Xiaokai is deeply sorry, we will train the staff to rectify the problems raised by your family as soon as possible, the towels and bath towels Xiaokai have been replaced with new ones , the hotel is very convenient from the airport, there is a free pick-up and drop-off, look forward to your coming again to witness Xiaokai's rectification
IceKylinbingqilin
Mini Business Room (Double bed) (Tv, desk)
Stayed in May 2023
Solo travellers
17 review
5.0/5
Outstanding
Posted on May 16, 2023
Facilities: The facilities are very new, similar to the Jinjiang Jinjiang that I stayed in before, but there are differences in the details. After all, Jinjiang should be a high-end setting.
Hygiene: Hygiene is in place, no health problems have been found
Environment: The surrounding environment is good, there is a certain distance from the road, but because it is on the airport takeoff line, the sound of the plane is a little noisy
Service: the service attitude is very good
Buffet afternoon tea: It’s pretty good, there are many kinds of snacks, the sofa in the lobby is also good, and you can see the Harley-Davidson Glider and Honda Big Dog next to it as exhibits
Original TextTranslated by Google
6/8
Response from Property: Dear little master~Thank you for your affirmation, your affirmation is our greatest support! It is a great honor for Xiaokai to get your full praise. I feel that it is sweeter than tasting honey. Xiaokai will continue to maintain high-quality service~ Thank you for sharing this love with everyone. Satisfaction is just the starting point , in Kyriad we believe that guests are friends, so we are particularly concerned about everything you do during your stay. Xiaokai will definitely show you a better self and stay by your side all the time. Xiaokai's inspirational service Hello everyone, I look forward to seeing you at home often.
Guest User
Mini Room - 1-Room (2 beds) (1 living room, living room)
Stayed in Jul 2022
Family
9 review
5.0/5
Outstanding
Posted on Jul 31, 2022
Because it was an early flight on the second day, I booked this hotel near the airport. The room is a duplex structure, with a large space and great attention to detail. Many places are very surprising. The little robot in the hotel looks very cute. breakfast. If you pay alone, it is 35 yuan per person, which I personally think is quite rich. I ordered breakfast included, so I ate it directly. The cold bean curd is quite delicious 😄. The lady who checked in is also very nice. Because there are tour groups, we specially arranged a floor for us to avoid the tour groups. The room is also very quiet, and the back is the community. When we checked in, we also gave fruit. There are all kinds of food and drinks around the hotel. Very convenient. If you take an early flight next time, you will still choose to stay at his house 😊
Original TextTranslated by Google
6/8
Response from Property: Hello dear guests! Thank you very much for your recognition of Xiaokai. Xiaokai always believes that a good reputation must be recommended from the most sincere satisfaction of the guests. At the same time, Xiaokai is also honored to provide you with the best quality service. Xiaokai will continue to live up to it. Your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant trip!
Guest User
Mini Suite - 1-Room (1 living room)
Stayed in Jun 2022
Couples
2 review
5.0/5
Outstanding
Posted on Jul 1, 2022
There is a parking lot, convenient parking, good environment
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your recognition of Kyriad Hotel (Dalian Airport), we always believe that a good reputation must be recommended from the most sincere satisfaction of the guests, and we are also honored to provide you with the best quality service. We will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant trip!
Guest User
Stayed in Oct 2022
Business travellers
9 review
1.2/5
Posted on Dec 12, 2022
it's too cold in there
Original TextTranslated by Google
Response from Property: Hello, dear guest, thank you for your feedback, I am really sorry for your experience during your stay, Xiaokai deeply regrets. Your valuable opinion is very important to Xiaokai. Xiaokai will inform the relevant departments to improve service quality. At present, all facilities such as floor heating and air conditioning have been repaired and rectified. If you come here next time, I hope to book again. Give us a Sorry for the opportunity, Xiaokai is very close to the airport, and there is a shuttle service at the same time, it is the best choice for your business trip, Xiaokai apologizes to you again, thank you for your feedback, and look forward to your visit again!