Name: Hawthorn Suites by Wyndham Dallas Park Central
Address: 7880 Alpha Road, Dallas, Texas, 7880 Alpha Road, Overseas, United States
Rating: 3.5

Hawthorn Suites by Wyndham Dallas Park Central

Hawthorn Suites by Wyndham Dallas Park Central Reviews

Hawthorn Suites by Wyndham

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Negative reviews

They charged me for a reservation I cancelled prior to the free cancellation period. I even called to tell make sure they knew it was cancelled online. They said I needed to contact the original company I booked with and gave me the run around.

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I’d have to start off by saying the pictures were slightly misleading. I’m not hard to please but at the bare minimum the property should be clean. I arrived to check-in around 10pm and the lobby area was very dark. There was also a sign on the door that indicated some sort of inspection was taking place. I stood at the front for a few minutes before a young man appeared.  The gentleman at the desk was friendly and to the point. While he checked me in, I couldn’t help but notice bags of trash in the office behind the desk. It was very messy behind the counter. The cleanliness of the property definitely was an issue during the duration of my stay. There were bags of trash randomly about the hallways. I felt like I was at a trap house. The room itself was decent but it was hard to overlook the stained carpets and old fixtures. I really wanted to like this place but it was very difficult.   The beds were comfortable. The location of the property was decent as well. All in all, would I stay here again? Definitely not. The tall Sonesta Tower across the street was much better. We ended up checking out and going there. 

I was a little skeptical when first arriving but the stay has been excellent! Any ounce of help that we needed, we received it. With a special shout out to Channing who has been GREAT help! There was an issue we were having with our room and he made me sure he got my spouse and I another room that was in perfect condition! 10/10!! I will be recommending others and definitely stay here again when I want to take another weekend getaway. Thank you for an excellent stay Sonesta!

Marjorie has been the MOST helpful person ever!! She not only brings a smile to my face with her upbeat attitude and determination to do her job as best as she can, she has been patient and kind. And Justin, too! He's super awesome too. Over all great staff and very clean and home-y place.

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Discover 1 reviews of Hawthorn Suites by Wyndham Dallas Park Central, rated 3.5 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Hawthorn Suites by Wyndham Dallas Park Central Reviews: 1 Verified Reviews Latest 2024 | Trip.com

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