Hilton Darwin

Hilton Darwin Reviews

Hilton Darwin

32 Mitchell St, Darwin, Northern Territory, 0800, AustraliaView Hotel Details
Hilton Darwin
Hilton DarwinHilton DarwinHilton Darwin
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1 night

Hilton Darwin Guest Reviews

4/5
Very Good
71 review
Verified reviews
Location4.1
Amenities4.0
Service3.9
Cleanliness4.0
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All reviews(71)
Positive reviews(45)
Reviews with photos/video(8)
Negative reviews(6)
Guest User
King Room
Stayed in Dec 2024
Family
10 review
4.2/5
Very Good
Posted on Feb 5, 2025
Excellent location in the heart of CBD. Huge Woolsworth store and restaurants within walking distance. Mattress was little too hard and pillows were flat n musty. Cab ride from airport was abt $35 and 20 mins away.
Guest User
King Room-Accessible
Stayed in Jun 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Jul 28, 2024
Excellent stay. Nice amenities and close to the action in Darwin. Will definitely be staying there next time in Darwin.
Guest User
Two Double Room
Stayed in Jun 2024
Couples
17 review
3.0/5
Posted on Jul 29, 2024
Found this hotel too basic not at all like the usual Hilton Hotel. However the staff at the reception (the French man can’t remember his name) was most helpful.
Charmz
King Room
Stayed in Dec 2024
Family
2 review
4.0/5
Very Good
Posted on Jan 21, 2025
Amazing stay!
Guest User
King Room with Harbour View
Stayed in Jul 2023
Couples
1 review
4.0/5
Very Good
Posted on Aug 12, 2023
Great location for our trip. Very clean and comfortable size rooms.
Guest User
Two Double Room
Stayed in May 2023
Family
1 review
5.0/5
Outstanding
Posted on Jun 24, 2023
Excellent all around. At slightly greater expense. But worth the convenience
JYLEE
King Room-Accessible
Stayed in Aug 2024
Business travellers
5 review
2.0/5
Posted on Sep 23, 2024
The air conditioner in the room produced more than 50 decibels of noise all night, and I couldn't sleep all night. I will not stay in this hotel again
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Guest User
King Room
Stayed in Jan 2024
Solo travellers
14 review
3.5/5
Posted on Feb 15, 2024
It's quite satisfactory and the facilities are old, but it still deserves the Hilton name. The house is relatively humid and clothes cannot be dried. The breakfast was very good and the buffet breakfast was reasonably priced.
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Sutang_Priscilla
Two Double Room
Stayed in Jun 2023
Business travellers
7 review
4.0/5
Very Good
Posted on Jul 28, 2023
The service is very good, you can order food and deliver it at any time, which is very good. But the interior of the room is old and does not belong to Hilton's configuration. And no mineral water is provided, you have to buy it yourself.
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12345
King Room with Harbour View
Stayed in Dec 2022
Business travellers
2 review
1.0/5
Posted on Feb 19, 2023
Worst Hilton
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Guest User
Two Double Room
Stayed in Jun 2022
Travel with friends
2 review
4.0/5
Very Good
Posted on Aug 5, 2022
It feels okay.
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geoffrey h
Stayed in Jan 2025
Solo travellers
5.0/5
Outstanding
Posted on Feb 1, 2025
Everything about this stay was great. The room was excellently clean, bed was very comfortable, and the chairs. The atmosphere was nice and quiet with only the sound of the odd person here or there. The staff were all courteous and respectful, and attended to my requests/questions in a prompt and efficient manner. The food was delicious, whether it was room service at 9:30pm or the breakfast buffet at 7am, (very nice coffee too). Most importantly, the staff made me feel like this was my hotel :) :)
Response from Property: Thank you very much for staying at the Hilton Darwin and for sharing your wonderful review on TripAdvisor. I am delighted to hear that you had a great stay and that my friendly team made your stay extra special. I am also delighted to hear that you enjoyed breakfast as well as dinner in our award-winning PepperBerry restaurant. We are all very much looking forward seeing you soon again. Kind Regards, Markus Kaliss - General Manager
andosinbusso
Stayed in Feb 2025
Business travellers
3.0/5
Posted on Mar 25, 2025
Television would not work at all despite repeated attempts by the staff to get it running. Appeared to be an IT issue. While the manager provided a bottle of wine and cheese board in lieu, the next morning when I got up at 04:00 to catch an early flight, the coffee pod machine didn't work. I don't think it had ever had a de- calcification clean before. While I appreciated the apologies and sincerity of the staff (not their fault) I think its poor form on the management of the hotel not to have adequate maintenance systems in place to take care of these minor issues - that cause angst and resentment among customers. I also tried to leave feedback on the Hilton website and spent 15 minutes searching - only to find that no such mechanism exists, which is why I'm writing this review. Apart from this - nice hotel and centrally located to everything.
Response from Property: Thank you very much for staying at the Hilton Darwin and for sharing your feedback with us. I am sorry to hear that your stay was impacted by a power surge and an IT issue and I would like to apologize. Due to a power surge, the TV system was impacted as well as some of the electrical appliances resulting in the fact that your TV and coffee machine was not working. We hope that you will give us another chance in the future and we are looking forward welcoming you back to our newly renovated hotel. Kind Regards, Markus Kaliss - General Manager
johnh14627
Stayed in Feb 2025
Solo travellers
3.0/5
Posted on Mar 21, 2025
This pretends to be five stars. But it is boring, tired and would be exceptionally good if it was three stars. That was the standard of the room and breakfast. So I rated it three stars. Trip advisor requires 200 characters in a review. And so the rest of this review will waste your time. Like the hotel.
Response from Property: Thank you for stating at the Hilton Darwin and for sharing your feedback. We are disappointed to hear that we did not fully meet your expectation. Having just completed a multi-million-dollar rooms renovation, we are surprised to read that you refer to our newly renovated hotel as boring and tired. We hope that you will give us another chance in the future. Kind Regards, Markus Kaliss - General Manager
Andrew M
Stayed in Feb 2025
Business travellers
5.0/5
Outstanding
Posted on Mar 8, 2025
Hotel staff were exceptional. Over the last month, I have stayed at Sofitel Sydney Sofitel Brisbane Fullerton Hotel Sydney and Stanford Melbourne. As much as these hotels all do a very good job the service at the Hilton Darwin surpassed them all.
Response from Property: Thank you very much for staying at the Hilton Darwin and for sharing your wonderful feedback on TripAdvisor. I am delighted to hear that you had a great stay and that surpassed some of the other hotels you recently stayed at. We are very much looking forward seeing you very soon again. Kind Regards, Markus Kaliss - General Manager