Hotels Near Micronesia Mall in Dededo

I’ve stayed here several times already. This time around was great as well as they accommodated my request for a high floor. There are some gripes with our room though. There was a nasty sticky red residue on the floor between our twin beds under the security safe tabletop overlooked by too service. Also our AC for our room was freezing and the room was hot. The TV remote was also dead. I tried calling reception via the room phone but could not reach. I had to call via my cell phone to reach them. They were able to have a tech come in and change the batteries. I also informed him at the time of the AC. He restarted the AC but to no avail after some time. They were able to relocate us to a room a few doors down. The new room was much better and up to expectations of what I’ve had the past few visits. This time however, we did not get the usual free 2 bottles of water in either room. Not sure if it is no longer included but something to think about on the next visit. Upon check out, one staff at the reception tried to charge me once more when I had already paid via Trip.com. She was also asking me why rent fee was cheaper than normal and I had to inform her about the trip.com reward discounts I had used. She was corrected by another staff and I was good to go after they refunded my security deposit. Overall, another pleasant experience but not without some gripes here and there. The pricing for the room and the service from staff and tech was very well worth it. Will definitely stay again. Hopefully a better experience next time.

The location was good. But the amenities not as i expected.

The environment is good, with parking spaces, restaurants, and grocery stores nearby. It is a little far from the seaside attractions, more suitable for self-driving tourists. The room is hygienic and clean, especially the water dispenser on the second floor is convenient for guests. The bar service is enthusiastic, answers all questions, and is open 24 hours a day. It is cost-effective.

The room is not big and the bed is too small. It is suitable for couples but not for children. The location is very very very good. It is right next to DFS.

The mattress is very comfortable, the beach and swimming pool are also beautiful, the breakfast buffet is rich and cost-effective, and the surrounding shopping malls, restaurants and various facilities are all available. I am very satisfied

My husband and I chose Tsubaki Tower for our first trip! We didn't have any particular plans and just wanted to relax and unwind, so we chose a room with access to the lounge. We took a flight that departed late at night and arrived early in the morning, but they were able to look after our carry-on suitcases before we checked in. We were tired so we asked if we could check in early, and were told that if we checked in early (6-9am), we would have to pay the full price for one night, if we checked in between 10-12pm, we would have to pay 50%, and if we checked in between 1pm-3pm, we would have to pay 30%. We gave up on checking in early to save money, but since the first shuttle bus leaves after 9am, next time we might want to change our flight or check in earlier. By the way, at around 7:30, the shops that serve breakfast open, but I couldn't stay long, so I went to see the ocean and go to ABC Store to kill time lol, just for reference, Tsubaki Tower was luxurious from the lobby, but the room was also luxurious and I was very satisfied. My name was displayed on the TV, so it felt special. The location from the balcony was amazing and the view was mesmerizing! The pool and lounge were also great! There was no makeup remover, and the face wash was a type that could be used as a hand soap. It was a bit disappointing that there was no lotion either, but I was happy that there was a bathtub and that the toilet paper was flushable! The service was good, and I thought that I could only use the lounge once a day, but it seems that I can use it as many times as I want. There was breakfast, afternoon tea, and cocktail time, and all drinks and alcohol were all-you-can-drink! Cocktail time is a buffet with all-you-can-eat snacks, so it was a good deal as I didn't have to go out to eat. However, I found out about this halfway through, so I was a little disappointed that I didn't want to use it from the first day. It would have been nice if they had told me more about it when I checked in. Even with the disappointing points, it was still a great hotel and I have memories of it! I look forward to coming back again, working hard every day and hoping for the yen to appreciate! Thank you for your hospitality!

This review is going to be ”unfair” because we checked into the hotel after the Super Typhoon hit Guam and the hotel was basically destroyed. But I did want to write a comment and review regarding the hotel staff. During a very difficult time, the hotel staff was really nice and helpful and understanding and supporting. For example, we had booked the hotel for 2 nights but because the airport was damaged, all fights cancelled, we had to stay in Guam longer. Despite not having a booking the hotel allowed us to extend our stay for two more days until the airport reopened and commercial fights available again. So for this wr are very appreciative of the hotel and their staff.

The breakfast buffet was very good, and the view including the sunset was absolutely great. However, the bathroom was a little small and it was a little inconvenient to have to get water from the water purifier, but the staff was friendly and nice.

The access to the city center was great! This time we were traveling with our children, so we booked a pool that the kids would enjoy! The pool water was a little cold, but it wasn't a problem once they got in!