Hotels Near West Hall in Denver

The hotel was nice for what we paid for. Most of the staff members were also very friendly. The support staff was especially nice and always happy. However there was one person at the front desk who was exceptionally rude to me on one occasion. I had called to request tissue paper and towels and spoke to a lady. She indicated they would bring it up to us (usually we had to go down to retrieve. Never did this before at other hotels.). Thirty minutes later we were still waiting on the items. I called again and a guy answered. He told me to be patient and housekeeping just arrived and will bring it. Before I could respond to ask if I can just come for it instead HE HUNG UP ON ME. I had to call back and ask that question. I thought it was so rude for him to tell me to be patient AFTER 30 MINUTES and hang up on me. I didn’t get his name but I remember he wore a nice yellow blazer one day during the trip.

When we first checked in Lady was ok not to friendly but she got us checked in everyone else we came into contact with went out of there way to say hello. It is a nice place to stay Breakfast is good. Rooms nice and clean the no closet thing a little weird but hey go with it. . I think the number one complaint that everyone there that stayed in July was Fix the ELEVATORS was the worst ! waiting a good 20 minutes for elevator only 2 working. Then you wait and elevator opens and its so packed you can’t get in. Valet was full so we had to park in a public parking area and because its downtown its a shady area. Valet gentleman was very helpful I wish I remembered his name he worked Saturday evening around 6. we got to finally park at hotel are last night. Easy access to everything. I honestly would stay there again.

This hotel shares a hall and breakfast point with the Wood Hotel. The room allocated to me is quite big, but the layout is really wonderful. The bathroom is too far away from the bed. Three walls are cut across three walls, and I go to the toilet at night. Too far. The breakfast was quite good and the location was very close to the 16th pedestrian street.

My husband and I spent a couple days here and were pretty satisfied with it. The room was clean and nice. And the bed was very comfortable!! Location was great as well. They charge a daily fee of $35 for parking but there are plenty of other parking garages close for way less. They have a 24 hour self service spot where you can buy snacks and drinks which was helpful. The elevator was extremely slow and a part of our floor was under construction. Also, the pool water was way too warm. It may be listed on their website as heated but I was not prepared. It was 98 degrees outside and we couldn’t even sit in the pool. The biggest complaint was the service. I asked one of the front desk gentlemen if we could bring drinks up to the rooftop pool or if there was bar service and he had no idea. His response was “I think you can?” When we got up to the pool and tried to call to order food and drinks they told me we had to come down and order it from the bar and pick it up from the bar. Which is fine but at the pool area they literally had a phone, next to a menu, and a sign that said use this phone to order food?? They also only have breakfast and dinner hours listed but when I asked if they do lunch too she wasn’t sure and put me on hold to check. It was just a little misleading. Like how do you not know if you serve lunch too? The only awesome service we had was the bartender we had for lunch and drinks. He was knowledgeable and quick to take care of us. Overall 4/5 hotel stay. We would probably come back since the bed was comfy and the room was nice and spacious.

My husband and I were here for a meeting. Otherwise we would not have chosen this hotel. Upon arriving the guy's computer went down after entering our name so we had to stand there for more than 30 minutes while the line behind us grew longer. The guy beside him's computer didn't have this ”glitch” so his line flowed smoothly. The next morning I thought I'd sleep in - have room service for lunch and spend the afternoon at the pool. I tried to get ahold of someone at in room dining and no one answered. I pushed every single button possible and not one person answered Not even on the EMERGENCY button? Finally called the front desk and was told that there was NO food service between the hours of 10 am til 4 pm. Their gift show (for candy bars) was closed until 4:30 pm. They had no vending machines. I was told the certain floors had ice machines. Only a slight bit of ice came out. So made it out to the pool which is not heated and was filthy. Very thin and tiny towels. Nothing going on - nothing like I had imagined. Very depressing atmosphere. As I'd said, if it weren't for the meeting, we'd stay somewhere else. Upon departing I asked that our stay be added to our Marriot points. They said they couldn't look our number up. Even by his email, etc. There was no one behind us waiting. How disappointing!!! Also, in the past it was free parking, Now it's $19 per night and you do it yourself Our room had a lovely view of the nasty rooftop of some rusty somethings...

Nice place to stay m! They gave me cookies for renting a room that right there is enough for me

Everything was a okay no complaints besides that the breakfast I was looking forward to since my last hotel stay ( different business) did not offer breakfast because of covid..to find out breakfast is only a mini cereal bowl / multi grain bars. No hot breakfast like I assumed when I was told that breakfast was offered. My fault for assuming and again that I understand is a state precautions not the companies fault.

A very American hotel with high cost performance, clean, quiet and safe. You can see the spectacular Rocky Mountains in the room, and you are fortunate to see the Rizhao Jinshan of the Rocky Mountains in the early morning. Access is also very convenient, next to the main avenue of Kezhou, not far from the small commercial street, eating and shopping is also very convenient.

This location has a superb location, the lobby has a lot of areas where you can work, have a meeting. The breakfast area is spacious and then turn into a full restaurant (Tony Romas), which is convenient to have a business dinner. The staff at the front desk are courteous and attentive to the guests needs. I highly recommend this location for anyone seeking a business or pleasure stay in Denver

The front desk staff were friendly but they didn’t know anything about the town, and there were no brochures for nearby attractions. When we asked the staff what was to do around there neither of the ladies knew of anything to do and unfortunately couldn’t guide us to someone who knew. We called ahead to make sure that the hot tub was open and working, they said yes. When we arrived a few hours later it was open, with water in it, but the child in hot tub stated the water was “pee warm”, and the jets did not work. Otherwise the pool was nice and clean. The breakfast was out of this world some one was stationed and kept the hole area tidy. She made sure everyone had a breakfast voucher and even stopped 2 people from trying to sneak in.