Basecamp Hotel Dortmund Reviews

I will definitely stay here again when I come back Dortmund. The hotel is very clean. It is located in downtown so we can enjoy food, shopping etc. The price is reasonable. I love this hotel.

Was very beautiful, in the central and very clean and comfortable. Would recommend.

Cooles Hotel

Hotel room was clean and location was great. However, the lady at the reception was rude with an attitude. When checking out she said that our room wasnt paid, punched the amount into the credit card machine and asked for payment on the full room charges. When we showed her the booking that it was prepaid online, she asked for our room card. She took the room card and said 'ok bye' rudely and served the next person. Question: does hotel take payment at the end of one's stay during check out? Or was this her lackadaisical attitude towards her duty to check? Also most importantly, the staff in this hotel has integrity issues. We deposited our luggages and paperbag in their bag deposit room before going out. When we returned we realised that their staff had gone through the contents of our paperbag and stolen our cigars inside the paperbag. They left behind a few cigars behind to cover up their act. The bag deposit room is only accessible by their staff with a key card control hence unlikely to be taken by other customers. Although we have put them in a paperbag, there is no excuse for them invade the privacy of their customers by going through the contents of their belongings and take what they liked. Hence, do deposit your bags with them at your own risks.

The hotel is in a great location. There is a REWE supermarket, subway, commercial street, and the train station is also very close. Environment: very clean Service: very thoughtful Facilities: complete

Within walking distance of the main train station, half hotel, half student residence. The room was clean and perfectly adequate for one night, the staff were friendly and the price-performance ratio was good!

Modern hotel, super centrally located, very close to the main train station and the shopping area. Nice furnishings, gym on two floors with various equipment, you can have breakfast outside for much cheaper.. we would love to come back

Very nice room. And also well centrally located

The location is very convenient, there is a supermarket and a Christmas market downstairs

Modern hotel near the station and close to all tourist spots.

We arrived spontaneously and after midnight. After a short phone call to reception, a friendly employee assured us that he would wait for us and that checking in would not be a problem. No sooner said than done, a nice welcome, a clean, modern room and a super pleasant stay!

Wow, what a great hotel, parking “in” the hotel and really in the middle of the city. Christmas market literally starts on the doorstep!! Next year again!!