Palace Downtown
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Dubai
Palace Downtown
2025 Asia 100 – Gourmet Hotels
Sheikh Mohammed bin Rashid Blvd, Dubai, Emirate of Dubai, United Arab Emirates
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We Price Match
Last booked 17 hrs ago
Highlights
Superb views
Delicious breakfast
Free parking
Ideal location
Lots to doAmenities
Spa
Outdoor swimming pool
Babysitting Services
5 Restaurants
Business Center
Fitness Room
Meeting Room
Wi-Fi in Public Areas
All Amenities
Property Description
With a stay at Palace Downtown, you'll be centrally located in Dubai, within a 10-minute walk of Dubai Mall and Dubai Fountain. This family-friendly hotel is 1.3 mi (2.1 km) from Burj Khalifa and 4.4 mi (7.1 km) from Dubai International Convention and Exhibition Centre.
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9.1/10
GreatFriendly staff. Good service. Excellent view.
All 156 Reviews
Surroundings
Metro: Burj Khalifa/Dubai Mall
(1.9 km)
Metro: Business Bay
(3.0 km)
Airport: Dubai International Airport
(17.7 km)
Airport: Sharjah International Airport
(40.3 km)
Landmarks: Ole Dubai
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Diplomatic Suite Lake View
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
5
Palace Suite
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
8
Deluxe Fountain View Room
1 King bed or 2 Single bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
5
Junior Suite
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
Palace Fountain View Room
1 King bed or 2 Single bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
Deluxe Room
1 King bed or 2 Single bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
6
Palace Suite Downtown View
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
5
Palace Room
1 King bed or 2 Single bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
9.1/10
Great
156 reviews
Verified Reviews- Cleanliness9.1
- Amenities8.9
- Location9.6
- Service9
Average for similar properties in Dubai
AI Summary
Conveniently located near Dubai Mall and Burj Khalifa, praised for quality breakfast and waived children's fee. Guests appreciated spacious, clean rooms with traditional charm and efficient, friendly service staff.
Anonymous User
October 24, 2024
I love this place so much! Nice location and convenience to go shopping at Dubai Mall in walking distance. Staffs are professional and kind.
Guest User
September 9, 2024
One of the best locations in Dubai city but the bidet in the toilet had constant sewage smell coming out which was so unpleasant. Hotel management has to check and do something with the drainage pipes in order to keep up with the standards cos the hotel is dated.
Guest User
April 14, 2025
I've booked a room named "fountain view", but the fountain was not even partially visible from the room.
I had to go out to the balcony and lean and turn to left to be able to see the fountain.
They managed to change the room with a nice view of the fountain, but only after I've issued multiple complaints.
(At first they insisted that the room was supposed to be partial fountain view, but we didn't even have partial view. not even a glipmse of the fountain.)
And I stayed in this hotel 2 months ago, and they still haven't canceled my deposit fee.
I've tried calling and emailing but haven't heard back.
I looked up on the internet and found similar reviews addressing the same deposit issue.
I am a frequent traveller and have numerous experience of staying at many hotels around the world, but I've never seen a five-star hotel with such an issue.
I liked the facilities and the location, but I am not going to stay at Palace Downtown again.
ZacTan
June 4, 2024
Location is without a doubt the best as its next to Dubai mall. Fountain view room allows you to see the fountain show in comfort.
Alleniel
July 29, 2024
Staying at The Palace Downtown Dubai was an unforgettable experience that perfectly blended opulence and comfort. The hotel's architecture and design exude elegance, with intricate Arabian details and a serene ambiance that immediately made me feel welcomed and pampered.
The location is unparalleled, offering stunning views of the Burj Khalifa and the Dubai Fountain, and placing me right in the heart of all the action. My room was beautifully appointed, combining traditional charm with modern amenities, and the balcony provided a perfect spot to enjoy the breathtaking scenery.
The dining experiences at The Palace Downtown were exceptional. Each restaurant offered a unique culinary journey, with impeccable service and delicious, thoughtfully prepared dishes. The breakfast spread was particularly impressive, with a wide variety of international and local options.
The hotel's amenities, including the luxurious spa and the serene pool area, were top-notch and provided a perfect escape from the bustling city. The staff were incredibly attentive and genuinely committed to making my stay as enjoyable as possible.
Overall, The Palace Downtown Dubai is a true gem, offering a perfect blend of luxury, comfort, and excellent service. I highly recommend it to anyone looking for a memorable stay in Dubai.
Hiro#
February 6, 2025
Friendly staff. Good service. Excellent view.
Rosy_traveler
September 5, 2024
I missed my flight and I couldn't reach there. They didn't pay my money back. I asked it in advanced before check in time but they prefer to take the money for themselves
Chisudebingxuenvwangchaline🐰🧧
December 26, 2023
It was an amazing experience in Place down town.Hotel Located in the heart of Dubai,all the employees were professional in excellent service ,especially one of the receptionist Mr.Sodo who had booked the best seat at Thiptara,let us have a beautiful unforgettable night before we leave Dubai.Highly recommend this hotel👍
Services & Amenities
Popular Amenities for Beach Trips
Spa
Outdoor swimming pool
Babysitting Services
Additional charge
5 Restaurants
Business Center
Fitness Room
Meeting Room
Additional charge
Wi-Fi in Public Areas
Sauna
Luggage Storage
Private parking
Free
Taxi booking service
Bar
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Currency Exchange
24-Hour Front Desk
Spa
Outdoor swimming pool
5 Restaurants
Fitness Room
Meeting Room
5 Restaurants
Fai
No additional info available
Buhayra Lounge
Business hours: [Mon - Sun] 08:00-02:00 the next day
Al Bayt
Business hours: [Mon - Sun] 08:00-22:00
Thiptara
Business hours: [Mon - Sun] 12:30-15:30, 18:00-23:30
Ewaan
Cuisine: Middle Eastern
Business hours: [Thurs - Sat] 06:30-22:30
More Amenities
Internet
Wi-Fi in Public Areas
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Valet Parking
Private parking
Free
Transportation
Taxi booking service
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Business Services
Business Center
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Wedding Service
Front Desk Services
Front Desk Safe
Luggage Storage
Wake-Up Call
Concierge Service
Currency Exchange
24-Hour Front Desk
Languages Spoken
Arabic
Bulgarian
Filipino
French
Hindi
Russian
Food & Drink
Room Service
Bar
Halal meals provided
Lobby Bar
Alcohol-Free Rooms (On Request)
Public Areas
Smoking Area
Garden
ATM
Elevator
Health & Wellness
Spa
Fitness Room
Sauna
Cleaning Services
Dry Cleaning
Additional charge
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Ironing Service
Additional charge
Facilities for Children
Babysitting Services
Additional charge
Accessibility
Stair-Free Property Entrance
Accessible Rooms Available
Visual Alarms In Hallways
Safety & Security
First Aid Services
Security Alarm
CCTV In Public Areas
Smoke Detector
Security Personnel
Fire Extinguisher
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children | AED 306.25 (approx. £62.01) per person per night |
Breakfast
TypeChinese, Continental
StyleBuffet
| Age | Fee |
|---|---|
Children 3 years old and under | Free |
Children 4–17 years old | AED 110.25 (approx. £22.33) per person |
Adult | Buffet:AED 110.25 (approx. £22.33) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is AED 500.00 (approx. £101.24) per night.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description
- Opened: 2007
- Renovated: 2020
- Number of Rooms: 242
With a stay at Palace Downtown, you'll be centrally located in Dubai, within a 10-minute walk of Dubai Mall and Dubai Fountain. This family-friendly hotel is 1.3 mi (2.1 km) from Burj Khalifa and 4.4 mi (7.1 km) from Dubai International Convention and Exhibition Centre.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Dubai? This hotel has 18299 square feet (1700 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 242 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Dubai? This hotel has 18299 square feet (1700 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 242 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets.