The Burlington Hotel

The Burlington Hotel Reviews

The Burlington Hotel

Grand Parade, Eastbourne, United KingdomView Hotel Details
The Burlington Hotel
The Burlington HotelThe Burlington HotelThe Burlington Hotel
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The Burlington Hotel Guest Reviews

3.8/5
Good
124 review
Verified reviews
Location4.1
Amenities3.5
Service3.8
Cleanliness3.7
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All Reviews(124)
Positive reviews(107)
Reviews with photos/video(6)
Awesome stay(10)
Amenities were average(6)
Negative reviews(17)
Zher
Standard Single Room
Stayed in Apr 2024
Solo travellers
11 review
3.7/5
Posted on Apr 10, 2024
Hotel stay was comfortable and excellent for a short stay. Hotel looks old and has an ancient lift, but overall is well maintained and the room is clean and great. Toilet may be a bit cramp and the shower head is leaking causing water to splash out from the bathtub and flood the toilet floor. Location is good as it faces directly to the sea and is 15 mins walk away from the train station. However, there was no bottled water provided and the kettle looks filthy with a white layer coated on it, but the staff was friendly and provided hot water upon request at the reception. Beside that, the overall stay was pleasant and the room is clean.
Syed17
Standard Double Room, 1 Double Bed, Sea View
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 26, 2024
Super clean, best location. Highly recommended.
Guest User
Standard Single Room
Stayed in Apr 2024
Solo travellers
1 review
3.7/5
Posted on Apr 17, 2024
The food was very nice and the room for one person was quite big.
Guest User
Standard Twin Room
Stayed in May 2024
Other
1 review
4.7/5
Amazing
Posted on May 10, 2024
My Daughter and I had an overnight stay at the Burlington Hotel as we were in Eastbourne to see a show. Our stay there was good, the staff were very friendly and our room was clean and tidy, some of the communal areas could do with a little TLC as there were signs of age etc, the lift was quite bad and in my opinion, needs some urgent attention, That said, I would definitely stay here again, the situation is lovely, directly opposite the beach and within easy reach of shops and other amenities, definitely recommended.
Anonymous User
Standard Double Room
Stayed in Apr 2024
Friends
1 review
1.5/5
Posted on Apr 15, 2024
The hotel was in a beautiful seafront location but our room was not very good. It was small but not very clean. The curtains were full of dust, we had a really bad view with dirt and rust on the roof. The staff were not friendly, they seemed cold and provided very basic customer service. We enjoyed our stay in the area but the hotel was a massive let down.
Guest User
Standard Double Room
Stayed in Mar 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Mar 13, 2024
Just a couple of days to meet up with old friends..very good 👍 all round service..had a great stay..
Jack Matsuzaki
Standard Single Room
Stayed in Jan 2024
Solo travellers
25 review
3.7/5
Posted on Jan 15, 2024
Can’t beat it for proximity to the Pier but it has certainly seen better times (as the whole town - charming as it is).
Guest User
Standard Twin Room
Stayed in Jun 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Jun 11, 2024
Helpful staff and got a free room upgrade. Nice breakfast
Guest User
Standard Single Room
Stayed in May 2024
Business travellers
11 review
5.0/5
Outstanding
Posted on May 12, 2024
Lovely hotel lovely staff ideal location highly recommend.
Lê
Basic Double Room
Stayed in Jan 2024
Other
4 review
5.0/5
Outstanding
Posted on Jan 9, 2024
I will definitely come back. The hotel is nice and the receptionist is great !
Sarahhhhhhhh!
Standard Twin Room, 2 Twin Beds, Sea View
Stayed in Mar 2024
Family
10 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Very great place to live!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Paul Pudney
Superior Double Room, 1 Double Bed, Sea View
Stayed in Apr 2023
Couples
1 review
3.0/5
Posted on Apr 5, 2023
Very outdated and in need of total refurbishment. Sorry to say very unclean every aspect. Windows may as well have been open, old sash windows that let in cold and noise, central heating throughout hotel not working and a convector heater placed in room. Toilet inaccessible for the average human without approaching sideways. Shower tray filthy. Very dated hotel that’s needs a complete overhaul.. sorry for poor but honest review
Guest User
Standard Twin Room
Stayed in Sep 2022
Couples
1 review
2.0/5
Posted on Sep 12, 2022
The room was a disgrace. It smelled bad, the sink was cracked the toilet was dirty. The windows were rotten and filthy. The carpet was stained. There was evidence of a water leak on the ceiling and carpet. We paid £80 for the Night including Breakfast. The worst hotel I’ve ever stayed in.
6/9
Anonymous User
Standard Single Room
Stayed in Jan 2023
Solo travellers
6 review
4.7/5
Amazing
Posted on Jan 14, 2023
Have stayed here many times and the staff are always provide great service. The reception & housekeeping team are friendly and very helpful. My single room was spacious and comfortable, although the mattress could be firmer - my personal preference only. I also had a sea view which was a lovely surprise.
Guest User
Standard Double Room
Stayed in Jul 2022
Friends
12 review
4.2/5
Very Good
Posted on Jul 24, 2022
Service was great, the worker was really lovely and we came at a really late time as we travelled from far so called in to confirm if we could check in late and they were lovely. Security is good as building is locked and guarded at night and the view of beach is lovely. Only downside is hotel needs a revamp, as its quite old some aspects look and feel a bit spooky.