Bridgewater Hotel, Trademark Collection by Wyndham Guest Reviews
3.9/5
Good
106 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.7
Service3.9
Cleanliness3.9
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All reviews(106)
Positive reviews(5)
Reviews with photos/video(1)
Friendly staff(5)
Negative reviews(4)
Mariano Lodigiani
1 Queen Bed and 1 Twin Bed Room - Non-Smoking
Stayed in Nov 2024
Travel with friends
17 review
4.0/5
Very Good
Posted on Dec 31, 2024
Modern hotel. Comfortable bed. The receptionists should be nicer with the guest, so we are paying for that
SQ3A
King Room - Non-Smoking
Stayed in Nov 2024
Family
10 review
4.7/5
Amazing
Posted on Dec 30, 2024
The room was very satisfactory, the heating was sufficient, the front desk service was very good, and the airport drop-off service was booked in advance. The transportation was convenient, and there were restaurants nearby. On a cold and snowy day, there was no need to worry about eating.
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Anonymous User
King Room - Non-Smoking
Stayed in Feb 2025
Business travellers
6 review
2.6/5
Posted on Mar 15, 2025
Pros: Convenient location in the city center. Friendly and hospitable service staff. Convenient airport drop-off, friendly staff. Big water in the bathroom.
Cons: The room is very small, not as described. The ceiling is very low, feeling very depressing. The soundproofing is very bad, because the room is too small, the conversation next door can be heard clearly. The living facilities are not convenient, for example, there are very few charging stations. The facilities are very old but renovated, but the renovated furniture is of poor quality. When walking in the room, the cabinets will shake.
In short, if there are other options, even if it is a little more expensive, I will not stay in this hotel again.
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Guest User
1 Queen Bed and 1 Twin Bed Room - Non-Smoking
Stayed in Feb 2025
Family
7 review
2.2/5
Posted on Mar 11, 2025
The bathroom has no ventilation, the room is very small, and the whole room becomes a toilet when you take a ****. Because it was booked by a travel agency, I guess they asked to increase the price and change hotels because of the cheap price, but the hotel did not refund any of the fees already paid.
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Guest User
1 Queen Bed and 1 Twin Bed Room - Non-Smoking
Stayed in Nov 2024
Family
9 review
2.7/5
Posted on Jan 2, 2025
I chose this hotel because it provided airport pick-up service. I arrived in the early morning, so I called three times to confirm. The staff said it was okay. But when I arrived and called again to request a pick-up, they told me that there was no driver to take the order. I chose the airport pick-up hotel because I was worried about this. I was very anxious with my children at the time, so I had to rent a car in the end, and I had never driven in the snow.
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Guest User
1 Queen Bed and 1 Twin Bed Room - Non-Smoking
Stayed in Nov 2024
Family
20 review
5.0/5
Outstanding
Posted on Jan 1, 2025
The room was very warm, the front desk staff was friendly, breakfast was provided, the airport shuttle was very convenient, clean and sanitary, the room had a microwave which was very convenient for heating things, I would consider it next time
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Guest User
1 Queen Bed and 1 Twin Bed Room - Non-Smoking
Stayed in Feb 2023
Other
37 review
4.0/5
Very Good
Posted on May 10, 2023
The hotel has an airport pick-up service, which is very important. In a small city like Fairbanks, Alaska, it is dangerous to rent a car personally in the ice and snow. There is a shuttle bus to and from the airport for the convenience of customers.
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Haibianmanbu109
King Room - Non-Smoking
Stayed in Jan 2023
Solo travellers
1 review
5.0/5
Outstanding
Posted on Feb 22, 2023
Warm service, clean and hygienic, convenient for drinking