Name: Heritage Inn & Suites St Louis Fenton, Trademark by Wyndham
Address: 1088 S Hwy Dr, Fenton, Missouri, 63026, 1088 S Hwy Dr, Overseas, United States
Rating: 4.4

Heritage Inn & Suites St Louis Fenton, Trademark by Wyndham

Heritage Inn & Suites St Louis Fenton, Trademark by Wyndham Reviews

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Hockey team was housed on first floor. Quiet time hours are 10-7.  Hockey parents loud. Complained at 1:00a and front desk blew us off. 

Floors in bathroom had hair that was stuck to floor during mopping process but not picked up. 

24 hour reception

Parking

Luggage storage

Swimming Pools

Wi-Fi

Pets allowed

Breakfast

Non-smoking room

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Room was not vacuumed, hair covered the tub and floor, toilet had hair and pee everywhere. Mirror was filthy. Someone had pulled the plug out of clock radio and left it plugged in. I went to unplugged radio and grabbed live wire. There were construction workers living at the hotel. They were sitting in the hallway, even right outside our door, playing music loud, standing in the hallway all the time, on the phone at 7am taking on phone very loud. We all felt very uncomfortable and unsafe. The hotel next door was closed down for some reason, which was part of theirs, and all the guests that were staying at the hotel were switch here. They didn't even inform the guests. Just left a sign on the door, check into other hotel. So they normally use the big kitchen at other hotel but since it was closed there was NO nighly reception and breakfast was horrible. All done by microwave. Coffee grounds in coffee 3 days in a row! Breakfast was super greasy. The pool had to be treated with more chemicals because overgrowth and no sign posted. A worker told us about it. The room kept changing the temps back to 74. We asked for connecting rooms and one room was on one end of the hall and the other one was clear other end of the hall. So much for family staying together!!! Room key didn't work on 2nd day. The front desk seemed annoyed that we were there. They didn't bother telling is about the reception or breakfast. We will not be staying here again. Also maid cart left in hallway all 3 days. And no pool towels on 2nd night stay. Hot tub was warm and not strong and next night super hot and strong. People were vaping and smoking everywhere. Everywhere smelled of smoke. Bathroom was so small you could sit on toilet and wash hands. Shower wasn't hot. And when you pulled on shower lift up not only half the water went to the shower head. Strong smell of **** inside and outside of hotel.

The room was great and the breakfast was good!! The staff awesome. I would stay here again and I’m a Hilton Honor member. ………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

Overall the stay was good, beds comfortable, clean  and the breakfast was good.  But, we didn’t have any washcloths, there was a weird white stain on the chair in our room and we wondered about the coffee creamer jugs staying out all night in the lobby.  Aren’t they supposed to be refrigerated?

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36.7km from St.Louis Lambert International Airport

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Discover 95 reviews of Heritage Inn & Suites St Louis Fenton, Trademark by Wyndham, rated 4.4 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Heritage Inn & Suites St Louis Fenton, Trademark by Wyndham Reviews: 95 Verified Reviews Latest 2024 | Trip.com

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Heritage Inn & Suites St Louis Fenton, Trademark by Wyndham Reviews

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