Hotels Near Kasbah Tours in Fes

I recently stayed at this hotel, and I must admit that my experience was less than satisfactory. There were several issues that made the stay quite disappointing, and despite raising our concerns, they were not adequately addressed. One of the main reasons we chose this hotel was because it was advertised as wheelchair-friendly. However, we were surprised to find steps leading into the entrance and small rooms, making it challenging for individuals with mobility issues. Additionally, the lifts were exceptionally small, causing inconvenience and discomfort, especially when carrying luggage or during busy times. It was disappointing that the accessibility and space were not as expected. We also encountered a language barrier when trying to communicate about laundry charges. We felt like we might have been overcharged, but it was difficult to clarify the matter due to the language issue. On a positive note, most of the staff were very friendly and polite, and their efforts to assist us were appreciated. However, the lack of water or glasses in the rooms was a surprising oversight, and it affected our overall comfort during our stay. Furthermore, the location of the hotel didn't have much around that was open. This limited our options for nearby dining or activities, making our experience less enjoyable. Overall, the hotel had several faults that affected our stay. While the friendly staff were a bright spot, the issues with accessibility, small lifts, lack of amenities, and limited nearby options left us feeling dissatisfied. I hope that the hotel management takes these concerns seriously and works on improving the overall guest experience to meet the expectations of their guests.

We were pleasantly surprised by the Hotel Volubilis. We hesitated to book the hotel because of some bad reviews about not having hot water and the staff being unfriendly (especially to Asians). But we decided to book anyways because of its location and quite affordable price. We were arriving to Fez at around 5pm, and we were told staying at the Medina wouldn't be worth it. Since we were catching a flight the next morning, we thought it would be more convenient to stay in the new city. So, despite some of the bad reviews, we decided to spend the night at Hotel Volubilis. Its location turned out to be great. It's right at the center and by the main avenue. There are lots of places to eat at walking distance and there are several Carrefours closeby also at walking distance. The staff was nice and they welcomed us well and took our request for a taxi to the airport in the morning. So, we have no complaints about the staff. Our room was big with a terrace. The room was old but clean. The terrace had no table or chairs, but it was okay. The bathroom was also big and we had no issues with the hot water. We showered at arrival and in the morning and water was hot and with pressure. The thing that we missed the most in the room was a fridge. Other than that, all good and acceptable. Though we agree with the other comments saying that this is not a 4-star hotel by ”global” standards.

The hotel is very comfortable and relaxing, and it is very comfortable and comfortable. The hotel is very well-treated, the hall and very wide and the reception service is really perfect. The rooms are clean and well furnished, comfortable king and queen beds, air conditioning works perfectly. That is, a good discovery, even from the price available for those who are looking for a service of a certain level.

The only positive note that I can make about this hotel is the location. If you arrive/depart by a train, then it is quite convenient. Other than that, I can’t recommend this hotel. It looked and felt very run down, without a proper maintenance. My room (the standard room) only had 3 wire hangers, the bathroom had broken hooks, reminders of the cheapest repairs everywhere, and the water drain in the shower was clogged, TV channels quality reception looked like in 1970s, there was no hot water one morning. Walls are thin, noise travels quite a lot. My room faced the common area next to the pool with tables and chairs. Some guests strangely decided to sit there and socialize at 2 am at night, and of course I could hear everything. Breakfast was more or less average, but many dishes were cold. It was not my first stay at Ibis property. But it was the worst. Stay away.

Chain hotel, service is very good. The room I stayed in was just renovated and smelled a bit. The front desk helped me change the room overnight. The surrounding area is lively, there are complexes, McDonald's, various restaurants and banks within a ten-minute walk, and it is also very safe. The room facilities are exquisite and the area is slightly smaller.

All right, excellent service and very friendly.

The environment is good, the design is good, but I have never encountered the waiter who did not knock on the door and opened the door directly. It happened to be ready to take a bath. It was also a laundry fee. However, the clothes were not washed, and the iron was sent until the check-out. Did not send...

Good location - clean rooms - average breakfast. Has parking. Courteous - serious staff. Nice swimming pool. A bit expensive compared to other hotels. Clean but old hotel. Worth of money (5/10)

The hotel is a wonderful place to rest and move through the medina. The hotel is very comfortable and comfortable. The terrace of the hotel, a good one to drink something while you see the evening.

A beautiful Marokkaanse style structure. When you enter the hall, you remain without words: it seems to enter a oasis of peace and tranquility, with tape, coats designed to another world. The rooms also reflect the same size. The only improvement point is the bathrooms, a little too small and a little less careful in detail.