To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.7
Amenities8.8
Service8.8
Cleanliness8.9
Filter by:
Sort by:
All reviews(109)
Positive reviews(17)
Reviews with photos/video(7)
Guest User
Classic Single Room
Stayed in Mar 2025
Solo travellers
5 review
9.0/10
Great
Posted on Apr 10, 2025
Special mention to Fedele in the restaurant for the impeccable service. He is amazing also the people in the counter.
Response from Property: Dear Guest,Thank you for the time you dedicated in writing a comment regarding your recent stay at Unahotels Vittoria Firenze!It is always extremely rewarding to receive such positive comments from our guests as they enable us to always keep our standards very high, and we are pleased to know that we were able to meet your expectations. We thank you for your kind words of appreciation, it is a pleasure to learn you felt comfortable and welcomed as this is constantly what we strive to achieveWe are looking forward to welcoming you again in the near future.Yours sincerely,Irene MuragliaResident Manager
Muth
Classic Single Room
Stayed in Nov 2024
Couples
1 review
9.0/10
Great
Posted on Dec 28, 2024
Styling Hotel, good quite area.
Good service and breakfast.
Personal are very friendly.
But beds are very hard. Me and my friend didn’t sleep good. Woke up every night a lot of times.
Now I understood- the most important thing in Hotel for me is good comfortable bed.
Best regards
Elena
Isa Saranchev
Classic Room
Stayed in Jul 2022
Family
6 review
6.5/10
Posted on Aug 21, 2022
Nice hotel, for one time experience. Rooms are super small but in interesting design, like on a plane.
Breakfast was nice, but dishes were not really clean.
Tangyuxiaobao
Classic Double Room With Extra Bed
Stayed in Jan 2025
Family
92 review
9.7/10
Amazing
Posted on Mar 28, 2025
The room is really small, and everything else is good. The hotel is in the white community, and although it is a little far from the downtown attractions, it doesn't feel far away after walking all the way there. The breakfast is the same white food, but the pizza in the restaurant next door is really great, which refreshed my understanding of Italian pizza. It is really delicious. I ate it for three consecutive days.
Original TextTranslated by Google
6/20
Response from Property: Dear Tangyuxiaobao,We appreciate your positive comments about your recent stay at UNAHOTELS Vittoria Firenzed and we are grateful for all the feedback we receive as this helps us to ensure that the standard we aim to provide remain consistent.We are especially pleased to learn of your overall satisfaction with our standards and service; it is only through such feedback that we can maintain our high level of hospitality.We hope we will have the pleasure of welcoming you back on some future occasionBest regards,Irene MuragliaResident Manager
Anonymous User
Superior Room
Stayed in Nov 2024
Couples
2 review
7.5/10
Posted on Dec 30, 2024
The breakfast was especially great. The cappuccino was not too sour and the bread was excellent. There were many types of amenities and they would prepare them if you asked.
Original TextTranslated by Google
okpc99
Classic Double Room Single Use
Stayed in Oct 2024
Business travellers
39 review
10.0/10
Outstanding
Posted on Nov 12, 2024
The location is good. There is a sushi restaurant opposite the door. There is also a Chinese restaurant less than 200 meters away. The taste is good and the price is not expensive. It is only half an hour's walk from the Duomo. The bus station is also close.
Original TextTranslated by Google
Guest User
Classic Room
Stayed in Jul 2024
Family
27 review
10.0/10
Outstanding
Posted on Aug 18, 2024
The hotel is in a good location, close to the train station, the Old Bridge and the museum, and there is a bus to Piazzale Michelangelo, which is very convenient. The hotel is very new, the room is clean, not very big, quiet, the breakfast is good, and the fruit is very good.
Original TextTranslated by Google
Guest User
Classic Room
Stayed in Jun 2024
Family
9 review
10.0/10
Outstanding
Posted on Aug 21, 2024
Parking is very convenient, with its own parking lot, and it is also possible to walk to the Old Bridge and Santa Maria del Fiore
Original TextTranslated by Google
Guest User
Classic Room
Stayed in May 2024
Other
5 review
10.0/10
Outstanding
Posted on Jun 7, 2024
A characteristic hotel in the city, very clean, with unique windows that overlook the bar in the yard. There is a river, a large supermarket not far away, and a Japanese restaurant, so there are Japanese guests.
Original TextTranslated by Google
Anxiouskevin
Superior Room
Stayed in May 2024
Business travellers
3 review
10.0/10
Outstanding
Posted on Jul 11, 2024
The other side is good, I like it very much
Original TextTranslated by Google
SammiheJamesdeba
Classic Single Room
Stayed in Jul 2023
Business travellers
10 review
10.0/10
Outstanding
Posted on Aug 20, 2023
The room is clean and tidy, the location is convenient, the service is very good, the bartender is very patient, he often comes to refill the wine and ask if there is any other needs, and ask the guests if they need to add anything when they rest at the point. The experience is very good