Palazzo Lorenzo Hotel Boutique & Spa Guest Reviews
4.5/5
Great
57 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All Reviews(57)
Positive reviews(56)
Reviews with photos/video(6)
Awesome stay(5)
Negative reviews(1)
Tommaso 李先生
Superior Room
Stayed in Jun 2023
Friends
43 review
5.0/5
Outstanding
Posted on Jul 17, 2023
Lovely hotel, well positioned, good value for money with a very nice breakfast and spacious and comfortable rooms.
Guest User
Classic Room
Stayed in Apr 2023
Business travellers
10 review
4.0/5
Very Good
Posted on Apr 7, 2023
Cosy room,comfortable bed ,good restaurant ,nice food and wine
Guest User
Classic Room
Stayed in Apr 2023
Couples
1 review
5.0/5
Outstanding
Posted on Apr 21, 2023
Very nice, celowe to city center. Good breakfast. Friendly staff.
Guest User
Classic Room
Stayed in Aug 2022
Friends
1 review
4.7/5
Amazing
Posted on Aug 18, 2022
Initially we found Palazzo San Lorenzo a little off the beaten track and that the residential nature of the neighborhood meant there were few adjacent restaurants however as our time in Florence evolved we found the peaceful and calm atmosphere a welcome respite from the crowds and intensely busy atmosphere of central Florence. Everyone was very gracious, the spaces were very tasteful and relaxing, the garden a delight and breakfast was delicious. The service was attentive and accommodating. I highly recommend Palazzo Scan Lorenzo but be prepared for the added expense of taxis to and from central Florence. ( around 10 Euro each way ).
Xingzoutiyan
Design Room, Annex Building (SPA Access)
Stayed in Nov 2023
Couples
76 review
5.0/5
Outstanding
Posted on Nov 24, 2023
Very Italian hotel
Facilities: It is said to be built in a 500-year-old house; there are not many rooms, maybe more than 20 rooms
The bathroom facilities are complete and the toiletries are beautiful
Hygiene: clean and tidy
Service: Generous and polite
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6/8
Guest User
Deluxe Single Room
Stayed in Aug 2023
Solo travellers
3 review
5.0/5
Outstanding
Posted on Nov 30, 2023
The room is very good, the breakfast is especially good, the people are very friendly, it is very convenient to get to the airport, and it only takes 15 to 20 minutes to walk to the city center. Very cost-effective and worth staying.
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Guest User
Stayed in Jun 2023
Couples
1 review
3.7/5
Posted on Jun 21, 2023
The palazzo is magnificent, however there is a modern annex building, the rooms are rather small, correct but without any charm, quite disappointed, because obviously we were in this building The only positive point is that they are quiet.
Decent breakfast
The staff is nice but not very smiling as often in Tuscany
Enrico at the front desk was extremely helpful and courteous. The facilities are very clean. Breakfast is delicious. Walkable to most historic places that you would want to see in Florence. Train station is a 15 to 20 minute walk.
Michael
Stayed in Oct 2023
Couples
5.0/5
Outstanding
Posted on Oct 17, 2023
Enrico at the front desk was very helpful. The room, bathroom, amenities, breakfast and spa are excellent. Very attentive staff, beautiful hotel. Only 20-25 minute walk to the heart of the city.
Hannah
Stayed in Oct 2023
Couples
4.0/5
Very Good
Posted on Oct 15, 2023
We loved our stay at this Palazzo Lorenzo. The building was beautiful. Our room was very nice. Breakfast was tasty and the staff was friendly. The spa was included with our room that we booked and it was really worth it. You get it all to yourself with a reservation. The only things that I would say would have made our stay better would be if it was a little bit closer to the main attractions of Florence. It’s like a 25-30 minute walk to the duomo. Which isn’t bad but rough when you’re coming back at the end of a long day. Also the comforter in the room was very thin. Other than that we loved our stay!
Lara
Stayed in Jul 2023
Other
4.0/5
Very Good
Posted on Jul 22, 2023
The staff were very helpful and friendly. Unfortunately our air conditioning did not work the entire time and as there was a heatwave at the time this was a bit disappointing. The staff were kind enough to offer us a fan which did help us sleep, however I felt given the circumstances it would have been great if the faulty air conditioner was followed up during our stay as it would have made us far more comfortable.
Verified traveler
Stayed in Jun 2023
Other
5.0/5
Outstanding
Posted on Jun 25, 2023
Great place to stay in Florence. The staffs are very friendly and helpful. The neighbourhood is quiet and cozy. Rooms are clean and tidy, and they also offer you the best amenities.
jackie
Stayed in Jun 2023
Couples
4.0/5
Very Good
Posted on Jun 7, 2023
Lovely Florentine building with a small outside courtyard where you could also eat breakfast.
We booked our 50 minute Spa slot and it was great. We had the whole spa to ourselves. The young man at reception was very helpful unlike the young lady who did not seem to want to help with anything we asked.
The hotel will offer you parking at 25euro a nigh. But there is a 24 hour car park just a few minutes walk away which Charges 15 euro. Also you can park for fee on a Sunday and after 8pm in a blue parking bay in the streets. Florence is not a driver friendly city. The historic centre is not open to non resident cars so be careful where you drive as you would get a fine if you drive through into those areas. The hotel breakfast was nice but very sloppy scrambled eggs with no option for an alternative. Rooms and linen very clean. You can walk into the city in about 20 minutes. If I returned to Florence I would stay again in this hotel.